TD
TD Bank
Work wellbeing score is 67 out of 100
3.8 out of 5 stars.
Write a review

TD Careers and Employment

Work wellbeing

Results based on 888 responses to Indeed's work wellbeing survey.
Work wellbeing score is Below average, 67 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Below average

Purpose

How meaningful people find their work
Below average

Stress-free

How manageable people find their work stress
Below average

Satisfaction

How content people feel with the way things are at work
Average

About the company

  • CEO
    Bharat Masrani
    81%
    approve of Bharat Masrani's performance
  • Founded
    1855
  • Company size
    more than 10,000
  • Revenue
    more than $12B (CAD)
  • Industry
    Banking & Lending
  • Headquarters
    Toronto, ON
  • Link
    TD website

TD is the sixth largest bank in North America by branches and serves over 22 million customers in three key businesses operating in a number of locations in financial centres around the globe:

- Canadian Retail, including TD Canada Trust, TD Auto Finance Canada, TD Wealth, TD Direct Investing, and TD Insurance;

- U.S. Retail, including TD Bank, America's Most Convenient Bank, TD Auto Finance U.S., and an investment in TD Ameritrade; and

- Wholesale Banking, including TD Securities.

TD also ra...

TD is the sixth largest bank in North America by branches and serves over 22 million customers in three key businesses operating in a number of locations in financial centres around the globe:

- Canadian Retail, including TD Canada Trust, TD Auto Finance Canada, TD Wealth, TD Direct Investing, and TD Insurance;

- U.S. Retail, including TD Bank, America's Most Convenient Bank, TD Auto Finance U.S., and an investment in TD Ameritrade; and

- Wholesale Banking, including TD Securities.

TD also ranks among the world's leading online financial services firms, with approximately 8 million active online and mobile customers. TD had CDN$862.0 billion in assets on October 31, 2013. The Toronto-Dominion Bank trades under the symbol "TD" on the Toronto and New York Stock Exchanges.

Learn more

Jobs

Browse jobs by job title

Customer Service Representative

192 jobs

Rating overview

Rating is calculated based on 9K reviews and is evolving.

3.90 out of 5 stars.20193.83 out of 5 stars.20203.05 out of 5 stars.20213.50 out of 5 stars.20223.58 out of 5 stars.2023

Reviews

Contact Centre Representative in Ottawa, ON
on 3 October 2023
Fast paced environment
Great place to work. Managers and colleagues are always willing to help. Customer calls were back2back as there was hardly some time to rest in between calls.
Customer Service Associate in Hanover, ON
on 3 October 2023
Good learning environment and fun workplace
Employees are treated like family and the customers are generally easy to deal with. My one gripe would be that the wages should be a little higher for the amount of information that you are expected to remember.
Teller in V6B 1H4
on 2 October 2023
Good experience
Friendly work environment, flexible hours, and schedule. Highly demanding position, good work ethic, nice benefits, opportunity of growing within the company
Customer Experience Associate in Montréal, QC
on 2 October 2023
Environnement enrichissant
La culture du travail tres agreable, belle chimie dequipe, direction qui est tres supportive
Contact Centre Representative in Markham, ON
on 1 October 2023
Bad work place
They think we are here only to make Money. They treat their trainee employees harsh. Very fasted pace work with low benefit. They should improve their training

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 115 questions about working at TD. See the answers, explore popular topics, and discover unique insights from TD employees.

Popular questions

See questions about:

  • Hiring Process
  • Working Hours
  • Benefits
  • Interviews
  • Dress Code
  • Working Culture
  • Background Check
  • Part Time Jobs
  • Salaries
  • Job Opportunities
  • Promotion
  • Shifts
  • Working Environment
  • Office Locations
  • Work from Home

Interview insights

Insights from 2.3K Indeed users who have interviewed with TD within the last 5 years.

Favourable experience
Interview is average
Process takes about a week

Interview questions

Detail a time when you have given exceptional customer service. What was the situation and what did you specifically do to make it exceptional?

Detail a time when you have gi...

Shared on 17 June 2019

Tell me about yourself

Tell me about yourself...

Shared on 10 October 2017

They really want you to be a people person and you have to be since you are constantly helpings others with any banking needs they might have

They really want you to be a p...

Shared on 17 July 2017

Common questions about TD

Working at TD

  • Financial Representative3.9 out of 5 stars.
  • Financial Advisor3.4 out of 5 stars.
  • Banking Associate3.6 out of 5 stars.
  • Customer Relations Manager3.9 out of 5 stars.
  • Credit Specialist3.5 out of 5 stars.

TD locations

People also viewed

  • Companies
  • TD