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3.6Work-life balance

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My time with TD

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TD selected this as a representative review
The culture at TD is like no other - they genuinely care about the colleague experience. If you're looking for a new place to start, this is the place to be.
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Stressful and overwhelming

When you're in a call center related position, you're going to be stressed with targets. Management will be fake and not helpful. They'll emphasize " Employment Appreciation Week" because they know they overwork their employees.
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Nice company with old technology

The bank could invest a bit more in modernization of the software. The company offers good work conditions. I would recommend the Bank to other people.
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Good place. Robust environment

You got to be more proactive to learn stuff, through asking, reading, networking and persistence because everyone is busy. You got to zero in quickly.

Pros

Resources available to learn

Cons

Fast paced.
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Stressful, low paying job

The culture at TD is driven by numbers and sales quotas. You need to be prepared to work aggressively to exceed your sales targets if you want to flourish in the role. You will compete with your co-workers and be required to participate in regular coaching sessions. If you enjoy always having a task to do, working with people, and do not mind the pressure of sales targets this role is a good fit. Unfortunately, the beginning pay for this role is low.
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Possibility of overtime

Worked with G4S IRC for TD bank. Rotational day and night shifts every two weeks. The work environment is stressful sometimes as dealing police, investigation managers, guards, employees in all difficult situations faced by people in daily working at TD.
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Poor culture in operations

Experience in the back end data entry team. The forced us to go to work during COVID, and gave us the work from home option very late. And then they said "we are not forcing anyone". Do you honestly think anyone would say no if you force them to work- they need the money to survive. Instead, you should have provided the Work from home option sooner. The pay was too low and they literally treated us as resources, not human beings.
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Fun

Fun place to work but there is a lot of stress with the job. Extremely fast paced at the best of times but dealing with clients while dealing with the inflow can make things incredibly hectic
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Horrible shifts .

Very easy to get into because they are always hiring. Lots of people leave wishing the first three months due to the horrible working shifts. Very busy.
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Management

Bad management, they dont listen to you if you make mistakes, stressful environment push employees for sales. Not recommended for work for long time.
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Laid back environment

Casual attire, worked with very kind and knowledgeable people, great manager, coworkers very willing to help. The work environment obviously varies for each department and also depends on who's on your team. I was lucky enough to have a great team to work with.
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No autonomy, order taking

Big brother all the way. Do things their way only or there are lots of problems. Lots of blaming others, sales poaching and backstabbing. Cover your butt
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Good to gain industry experience

Experience depends on upon the team you get into, have seen teams with great culture and valuable mentorship from colleagues and management. Corporate politics is evident and hierarchy is praised.
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Productive work environment with diverse roles and culture

Typical day as a Call Center Representative looks like taking 50-60 calls on a daily basis, helping customers about their credit cards and finances and helping them making informed decisions.
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Productive and inclusive workplace

Generally speaking hardwork and dedication is recognized. Potential for career growth exists based on your networking skills.
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Perfect place to learn and improve technology.

Good collaboration between the team members. Better place to improve our expertise in latest technologies. Agile methodology is followed with the SDLC lifecycle. Opportunity is provided to all levels of employees.
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Typical Large Corporation

The company is very large and as a result, can have very different work environments. It's critical in the interview process candidates get a good understanding of the area they will be working in and of the management and their style.
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Good Job

It's a good place to make sure that your bills are paid. Work-Life balance is impossible. The management is very unorganized. You have to wait awhile for advancements.
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benefit

very good employee benefit, and salary is able to negotiate with your management team. training program is excellent before you go to the new role, monthly coaching is to help you make your career plan for short/long term
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Varies from organization to organization

Work and life balance differs from organization to organization. The leader is the most important role in the organization you work within as the culture and team dynamics depends on it.
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TD was great for the most part

overall the position as a teller was great. I just messed up my next steps within a role here so not much else I can really say. I would just suggest being careful about who you speak to in terms of your branch peeps (they can be very petty)
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Overall rating

3.8

Based on 7,792 reviews
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.5Job security/advancement
3.4Management
3.7Culture

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