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Happiness score is 54 out of 100Below average
3.8 out of 5 stars.
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TD Employee Reviews for Operations Officer in Mississauga, ON

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3.6Work-life balance

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Found 8 reviews matching the searchSee all 7,791 reviews
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Hard worker

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Honestly the pay sucks only great thing is there benefits. Unfortunately they keep everyone Part-time but with Full-time hours which ISN’T FAIR AT ALL!!! They also have unrealistic targets, so they pretty much have you set up for failure.
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Friendly

Fun filled work and personal life balance in TD Bank. Usage of Technology in its most advance form and Invest in Technology and personal growth. Good working enviornment.
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Operations Officer

• Processed supplier contract uploads to Enterprise Contract Management verifying the accuracy. • Provided operational support in the Estates department and performed general to specialized transactions processing activities. Which includes review and authentication of documents, processing and liquidation of portfolios including assets and liabilities. • Maintained operational effectiveness to ensure business objectives, Service Level Goals are met. And reported to Team Manager within the Team Structure
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Ranked in top 5 banks

Working at back office in estate department provided me to learn a lot regarding the banking products and how they worked. Part of transition in making centralized system for liquidation.
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Lead Operations Officer – Property Tax

• Supports a team of employees and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals. • Tracks and escalates operational issues to Team Manager to support performance management and process improvements • Assigns and monitors the overall workflow ensuring all the required processing is completed • Works closely with both internal and external partners to manage, support and provide prompt resolution on escalations as well as provide additional guidance and knowledge as needed. • First point of escalations for employees on the team resolving processing and operational questions • Support the ongoing improvement to the customer experience to foster customer loyalty • Contribute to process improvements through tracking and escalating operational issues to Team Manager/Operations Manager • Contribute to year over year expense reductions • Identify and report risk escalations to the Team Manager • Manages operational improvements to streamline procedures/processes, reduce waste and enhance customer service • Act as a Subject Matter Expert reference point for processes performed by the team, escalating issues further when necessary
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Easy and relaxed environment

TD Canada Trust is a great company with friendly management. My typical day at work starts with buzz meeting were an overview of previous days performance is discussed along with SLA to meet on the current day. The culture at TD is very relaxed you are given the freedom to allocate you own brake, but don't get fooled you are always being watch.
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Great Leadership!

Incredible mentors to learn from and look up to. Personal development is very important and the managers are always there to help you reach your professional goals.

Pros

Opportunity to grow
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This was one of my favorite position as Administrative Assistant

Staff very close, lots to do and lots of food all the time, worked for Managers and Accounting department and CRA.

Pros

Cheerful environment

Cons

Not enough time there for a full time job permanent
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Operations Officer positions, in Mississauga, ON
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Overall rating

3.8

Based on 7,791 reviews
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.5Job security/advancement
3.4Management
3.7Culture

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