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TD Employee Reviews for Credit Specialist in London, ON

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3.6Work-life balance

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Found 10 reviews matching the searchSee all 7,794 reviews
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Good Place as a starting point

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good benefits and good paying job but not a career. Stressful environment and false promises. shifts are not easy to switch and a lot of micro management.
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Eh

It was your typical call centre job. I don't think I'm a person who can work in one though. I talked to people about their credit cards and tried to upsell (advice conversations they called them) them on new product. Great if you're a salesperson, which I am not
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Job is always at risk

Lot of hidden agendas and politics They don't care about your skills and qualifications They need only robots listen to them, no questions to be asked The officer/Manager level are poor in computer and technical skills After all, they need someone who knows only English with "0" educational expertise good for a post secondary educated person You could see every other day, they terminate employees They hire to use you for their every 3 month promotional sales This is a temporary position Never recommend this job
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answer any questions about credit car

Hit goals and numbers, got the expected amount of credit cards activation's. upgraded clients credit car, explain the difference between every card. promote other TD products
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great but no work life balance

Great but no work life balance tough to get better shifts. Great managers. Very hard to move up. hard to get weekends off You could grow in your career and still have a balanced family life. For a mom whose spouse was often overseas for work, this was great. Great support from managers.

Pros

amazing benefits

Cons

No work life balance
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Great Support team

Lots of supports are given before you can get your hand on the job. Even though the training section is over, your co-workers are always there for you if you have questions.
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Fun evironment hostile managers

I started wirking with td call center in credit card customer service. At first during training this job was a dream. The trainer was a vert exciting guy and taught the group well. Once on the floor your team manager maybe the worse person you ever met and really fake, or could be the best person you ever worked with and worked for. Unfortunately i had a team manager who was fake and only looked after himself. The job itself was great. Speaking to many different people on the phone. The best part of the job is helping out frusturated customers and making their day. Speaking to elders who just want to speak and making them laugh and helping them understand the new bank world and changes. 85% of the sales come on its own. The other 15% is how you explain new offers and options. Its not hard at all. TD Bank work culture is great BUT they need to change some Management to deliver to their staff to make a more welcoming and less hostile enivronment. Pay is good also.

Pros

Pay, work culture, friendly helpful staff

Cons

Management team. Operations team.
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Credit Specialist

Typical day at TD Canada Trust was on the phones. (Call Center) All credit products and needs. Bank needs. Branch support. Some management Great - Bad. Hardest part of the job was matrix. Most enjoyable part of the job was working for TD Canada Trust.

Pros

Rewards

Cons

I can not think of one
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Great place to work

If you put in hard work you will be rewarded. The company rewards you well if you are a top performer and helps promote within as well. I would recommend it to anyone
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performance driven and fun workplace

A lot of fun but targets are on the aggressive side. I learned a lot about the finance industry. Training was fantastic. It was an excellent learning experience.
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Credit Specialist positions, in London, ON
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Overall rating

3.8

Based on 7,794 reviews
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.5Job security/advancement
3.4Management
3.7Culture

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