TD Bank
Happiness score is 56 out of 100
3.8 out of 5 stars.
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TD Employee Reviews for Banking Associate

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Banking Associate49 reviews
Canada49 reviews

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3.6Work-life balance

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Sale sale and sale

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Sale aggressive, management is mostly care about numbers, clients are crazy sometimes, if you are fresh grad and looking for a job to learn, go ahead otherwise a BIG no
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Always understaffed and pay is not good

Understaffed, underpaid, take forever to promote you, high sales targets, one person doing the work of three, profits over customer service and employee health.


Learn a lot about customer service and sales


Stressful environment, low pay
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Insights into TD

Based on 323 survey responses
What people like
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Areas for improvement
  • Overall satisfaction
  • General feeling of work happiness
  • Energizing work tasks

Inclusive bank

Very brand new to TD as well as retail banking industry. Overall the pay and benefits have been good. The staff is very friendly and there to help and support you.Will update the review as I spend more time in the company.
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Not for me

It was an okay company to work for but it's not for me. As expected for a sales job, they want to see your numbers go up every single week. It seems that's the only thing that matters to the management... your numbers! I can't live life like that.
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Room for advancement if you can meet your goals

Good work environment that provides you a place to learn and doesn't pile to much on you at once. Management is very dependent on your branch location, some managers are great some are not so great. Workplace culture is pretty laid back, everyone likes to help each other. Hardest part of the job is meeting your sales targets, but if you stick at it you can do it. The enjoyable part of the job is having an office and for the most part being left alone to work.
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Thick skin required

After COVID people attitudes changed walking into a bank. 6/10 customers are now unbearably rude. A lot of the procedures we have to follow are extremely over the top making it almost impossible to provide the legendary customer service they expect you to provide…
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the hardest part of the job

The TD working culture is very competitive. Lots of competition between you and your team. It is also hard for you to find a work-life balance when you move into a higher position.
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Not enough pay

$16 an hour had benefits good if your looking into the. Banking industry many think it’s very fast paced and not that earning with the amount of work
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Awful workplace

Terrible place to work. Employees underappreciated. Customers taken advantage of. Pay is so little yet the bank makes a ridiculous profit quarterly. Everything is awful at TD
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Great benefits. Job security

My first year I really enjoyed working there. Had great colleagues and managers. A new manager came in and and everyone wants one. This manager will cost TD lots of employees.


Job security Benefits Sick pay days


Some managers discriminate No work and life balance Pressure for sales
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Great workplace for students/part time opportunity

Started off in school as a part time CSR then moved my way up to Personal Banking Associate. Typical day is selling services to customers such as chequing account, savings, etc. Workplace culture is decent, employees for most part are okay but management can be hard to deal with sometimes. Lots of micromanagement.


Good benefits, paid time off


pay is low, sporadic work hours, open 7 days a week
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Overall is not bad

I learned al lot...It depends on the branch and management team you are working for. Currently I have a very good team, so I feel I am valued.........
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Growth opportunities are immense as long as you're willing to grow. Overall great experience!!

Its good to work for the bank to get first hand experience in financial sector. Culture is really nice and depends very much on your manager. If you work hard and have a nice manager. That's recipe for success. Favoritism is there but if you're working hard, it won't go unnoticed and they'll make every effort to grow you.


Many growth opportunities


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Really depends which branch you end up at

Some branches are great, and some suck. It all depends where you end up. If you are looking to move up there are options but the pay upgrade is sad between roles. usually better to hop between banks


nice team, decent managers


sometimes bad managers
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Good people, bad product

Be prepared to bathe in the koolaidThe TD way has been tested, tried and true.Follow the way and you'll be a six figure person there in timeI had fun


dont bring any work home, daytime working hours, team culture is friendy


no room for formal creativity
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Managers can Make it or Break it

Td is a great place to start your career and there are many opportunities to move up! However that being said depending on your management you could be miserable working in the branch as some managers have no regard for your work as you will be interrupted and pulled in different directions even if you are working on something. Retail branches have no work/life balance and compensation does not seem worth the inconsistent work schedule. You will be expected to stay past your shift on a daily basis without any compensation or time back.


Potential for growth with supportive Management


No overtime, No time back, No work life balance
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Great learning place, helps to build your confidence.Benefits are really good. You can progress in your career if you focus and work hard. Overall, it’s a great place to work.


Benefits, flexibility.


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Not as expected

Expect a manger to always be on you for more regardless of what you're doing, or if there is a pandemic. Sales targets have not changed at all from the pandemic. I have to explain to managers during a lockdown why we don't have more sales then last year... that is how smart your people manager will be.


Paycheck comes on time


Stressful environment. Unrealistic targets. You will be asked to do a lot that is not your job
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Productive and fun place to work, the managers are always willing to support you

The managers are always willing to support your growth. Managers performance is tied to the performance of every single individual in the branch. So they are always looking out for you to succeed


Fast growth opportunities if you are flexible


Long hour during Thursdays and Fridays in some branches
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Terrible Management

Management gets you to bring in a doctor’s letter if you’re sick indicating you have Covid symptoms but illness is unrelated to Covid to get you to come in. Very high turnover with staff at the branch I worked at. Horrible management that took 2+ hour lunch breaks and didn’t lift a finger when someone expressing they had Covid-19 entered the premises. Personal banking associate role was redundant. They should have never got rid of the FSR role.


Adequate salary, great team mates.


Awful management.
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Good Work Experience

Pros: there are lots but equality, benefits, security, flexibilityCons: archaic system, career advancement is slow or non existent, false promises, compensation is low.
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Overall rating

Based on 8,341 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

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