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TD Employee Reviews in Vancouver, BC

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3.6Work-life balance

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Overworked

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Poor leadership. Double standard in promoting people and time in role only applies to some people. Talent should be promoted based on capability not tying employees to time.

Pros

Good employee culture, benefits, training

Cons

Poor leadership, undervalued, overworked, under paid, high stress, lack of opportunity
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Lots of opportunities for advancement depending upon your manager

I worked in a variety of positions from teller to administration. There is a lot of pressure for pushing financial products in the retail banking but otherwise, it’s just a lot of time on your feet, like any other retail job. If you have supportive managers, you can advance as much as you want, otherwise, it can be hellish.
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bad cultural

simply bad management ..The worst job I've ever had by far. The center is very nice, but that about it when it comes to the pros. This fake culture of positivism / and we're here for you - is so glaringly apparent. The second you slip up, you're punished with "guides and tools and steps" for your betterment. A.k.a do this or your out. A complete lack of empathy. My dad had passed away and i wasn't as enthusiastic during training - they put a note beside me to get out of class and go see the manager. I said i was going through a hard time - and i was answered everyone goes through hard times. They wanted me to create 3 steps on how to smile more and be more proactive in class!! How much lack of empathy can you have!!! So appalled. The management is toxic. Toxic. Several left during training, not bc of the job but because of the managers
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Entry level position but managers were supportive

only critic is that didn't learn a whole lot given my backround and education level. great for someone with no backround. would be a good place to start especially with how many people you deal with.
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Its okay

If you can play by the rules and be a good follower you can go far, lots of opportunity to move forward in the baking industry Why are they not admitting digital is going to take over the bank
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Circumstances were bad but management was awful

TD Canada Trust is a great company as a whole, however my experience at my branch was horrible. The management was chaotic, the treatment during training and (overall probation period) was condescending and exigent... did not feel valued and felt left out most of the time. Stayed overtime nearly every shift, improper procedure would happen (some even done by management) and was told I was defensive when I would point it out.
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Overall good company and good benefit. However, it's tough to advance to a different department

Been with TD for over 12 years. Enjoyed working with the team and proud to see the company's contribution to the community. Nonetheless, it could be discouraging when trying to advance to a new position in a different department.
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Great Team

Get to work with great co-workers Constantly changing structures to stay competitive in the industry Pay is slightly lower than the average among other banks
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Career guides

They have in place a truly and functional career development system. It is possible to make career movements relatively fast if you have focus and confidence.
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Fast paced workplace

Your everyday teller job, help clients with their day to day banking transactions, provide excellent customer service and making sure they are satisfied with us.

Pros

Lots of free lunches if we meet our goal

Cons

Work can be quite busy and intense sometimes
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Jobs at TD

in Vancouver, BC
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Great Place to work

As a teller it was awesome opportunity but the hours were all over the place and less hours to work. Did not have full time work or extending my hours. They had enough people already so my hours were only 15 per week not enough to survive.

Pros

Great learning experience

Cons

Less hours
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Best place to advance for young people

Great opportunity for young people to advance their careers in the financial industry. lots of young people to work with and culture was great. Work culture is a big thing at TD.

Pros

Work culture

Cons

sales
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Td

TD is great, love the work environment. For a CSR, and someone who's going to school, its a great part time job. some things that I do not completely agree with are the sales goals, it can be overwhelming. As well as the group rating, when not everyone puts in the same effort.
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Fsr/csr

Wonderful place to work at. The environment was great and everyone was willing to provide a helping hand. Great to gain experience in financials and cx service
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Teller

It was a great place to start getting intense customer service experience. After this job, you can pretty much talk to anyone with any common interests. But to expect lots of standing.
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Great

Great place to work. Very engaged in employee relations and very well done in the human resource support. Would recommend to any new employee and veterans.
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Productive and Busy environment with Target oriented workplace

Typical day at work is managing my Appointment schedule and leveraging more business from Teller line for Investment purpose. Management was good in the start but there is a lot of shuffling around to different branches and new management coming in. So it was a tough environment to handle. Hardest part on the job was to have complex sales conversations with clients regarding Home equity lines of Credits. and follow up for Renewal of their GIC's . Most enjoyable part of the job was to interact with customers on the front line and help them with their Daily banking Needs and share good moments.

Pros

Atleast 1 free lunch during the week on friday's

Cons

long hours and frequent change in management
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Generally positive experience, depending on managers

As a Customer Service Representative, I've had three Managers of Customer Service. Two of the three were very professional, knew when to be friendly and when to be serious about work, and where to draw the line. Extremely supportive with monthly coaching, focus on big picture and your personal life goals in addition individual work objectives. The other Manager of Customer Service played obvious favourites, never took individual coaching seriously and was quite new to the role, so really depends on what manager you get. Overall great experience with flexible scheduling and job security, awesome benefits and made amazing friends.

Pros

schedule flexibility, job security, benefits

Cons

depending on manager, boring job
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Fun place to work during university years

It really depends on which branch you work at and if your managers are nice/encouraging. TD as a whole company is obsessed with the bottom line and cut cost on a lot of stuff. Letting go/early retirement sprees are often the case to cut cost as well. But the branch I worked at was fun and relaxed. Always had fun coming to work even though some customers can get irate and yell. Benefits were amazing and growth opportunity is available only to those who sell a lot and make goals/suck up to the BM enough.

Pros

colleagues

Cons

sales/goals driven
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Great experience with management

not many job opportunities for advancement in the bc area. hard work is recognized which is good. hardest part of job is difficult customers most enjoyable is good management
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Lots of opportunities for the driven individual but culture can work against customer interests

Working as a CSR at TD can easily be a gateway for future advancement in the retail banking or even wealth management fields. TD offers plenty of in-house training that will be beneficial; however, the culture at many branches will have you pushing sales that don't always seem in the interest of the customers - luckily these are small products that have little consequence for most consumers.

Pros

Great banking perks, can move up easily within retail

Cons

Some branches push questionable sales tactics, don't expect your retail experience to carry you into other departments
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Overall rating

3.8

Based on 7,794 reviews
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Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.5Job security/advancement
3.4Management
3.7Culture

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