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TD Employee Reviews in Saint John, NB

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3.6Work-life balance

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Collaborate and Compete!

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All while delivering the best customer service! A professional atmosphere, friendly competition and opportunity-a-plenty. Lots to learn in an ever-changing industry. Great perks as an employee!
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Csr

Can be hard considering you are standing all day. over all very good work environment to work your way up. good mentoring program for any looking to get help on their career
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Great place to work and an awesome atmosphere

Depending on how busy the day was I took claim calls and chat with nearby colleges between calls. It may seem like a negative position taking claims such as car accidents, house fires, burglary... however it is in fact rewarding because we are the first point of help. Customers are often amazed with the service at the end of the call when we arranged for a tow truck, arranged for a Rental Vehicle to be brought to the scene, and already scheduled an appointment with a body shop via a shared system with our preferred body shops and all this before a customer left the scene of an accident! Every thank- you is sincere and you can hear the relief in their voices. This was the most enjoyable part of my job and it happens daily. Every Team Manager is different and I had 4 during my time there and every one of them were great to deal with. I learned a lot about the Insurance Industry, some things everyone should know such as car accidents that occur in parking lots are NOT automatically 50/50, lol, the same rules apply as on the road. Also, I learned that Fault Determination between Police and Insurance differ. For instance, if a customer drove in a snow blizzard and hit a telephone pole after spinning out, they may not be At Fault legally but for Insurance it is considered an At Fault incident. I find At Fault and Not At Fault are sometimes bad terminologies to use, basically it is responsibility, such as choosing to drive in a snow blizzard. The hardest part of the job is telling someone they have no coverage however this doesn't happen often and most times the customers - 

Pros

Plenty of perks, Gym (1 room just for weights, another for cardio with nice, clean showers), a cafeteria.......

Cons

Working on a Sunday when there are no systems available and you can't confirm coverage details.
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Great Atmosphere

Front line Teller, performing day to day banking transactions, cash handling, problem solving, and following company policies and procedures.

Pros

great employee benefits

Cons

shortage on staff, and hours alloted
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Looked after customers financial needs

opening accounts business and personal.Complete their financial needs in lending and evaluate if they qualify.Invest monies that clients would like to invest.Find out their risk tolerance and what investment fits their needs.My work environment was great.Hardest part of my jod id a decline on a lending deal.Best part was helping people to get to their financial goal or dream

Pros

clients customer experiences, benefits, management

Cons

losing my job do to cutbacks
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Overall rating

3.8

Based on 7,791 reviews
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3
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499
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542

Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.5Job security/advancement
3.4Management
3.7Culture

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