Work wellbeing score is 67 out of 100
3.8 out of 5 stars.
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Canada4,083 reviews

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3.6Work-life balance

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Great place to work

Featured review

TD selected this as a representative review
The work environment is great. You are trained and groomed to succeed. Great benefits as well including bonuses, PTOs, pension plan. Diversity and Inclusion is always encouraged.
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Productive and self development

Great place to grow and develope . Lots of career opertunities within the company to choose from. Build great relations with customers and colegues. Can be stress full at times but positives outweigh down sides.
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Good pay but management depends

Good payManagement at each branch differs so I cannot say for certain, but the one I worked for was adopting micromanagement. Also, supervisors were too busy to teach. When I had questions, I did not get enough help. Without enough coaching, they still expected zero mistakes and you should be able to perform to their standards, which was impossible.
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Okay place

Average pay. Not much to say. The culture is okay. Depending who your manager is the experience will be very different. Best of luck to those who appliedm.
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it sucks here

Units are unachievable some monthsmanager is great managment above manager is not goodTypical call center job, always want you on the phone and dont take additoinal time in between calls or else they will start hounding you.workplace culture seems okaypolicy needs some adjustments especially regarding call pulls


colleagues are good


long hours, unattainable unit goals, policy for calls
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Insights into TD

Based on 612 survey responses
What people like
  • Supportive environment
  • Feeling of personal appreciation
  • Inclusive work environment

Hype isn’t worth it

They hype up the job and then when you need to receive medical treatment they write you up for it. Unrealistic goals unless your best friends with higher up




Over worked
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Great company to grow, especially in Markham. Not too many options in montreal unfortunately. Great benefits and life/work balance
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Decent wages but stressful sales goals

Working here was okay day to day but the constant sales targets were overwhelming and sometimes the environment felt stressful but other than that it’s a decent job.
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Unfair Work Environment

Dynamic and work environment was very toxic. There was never a clear path to promotions or advancing in work opportunities. Felt like you had to befriend management to be recognized rather than your skillset or hard work. Would not recommend, felt like working in a sweat shop.
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Bad management

Good place to work with bad management. You’re just a number. Good benefits, they have option for part time evening which is super good. Get in get the experience and leave
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Productive and fun place to work

What is the best part of working at the company?Great group of people like my 2nd family.What is the most stressful part about working at the company?Customers attitudes and meeting sales goalsWhat is the work environment and culture like at the company?Everyone is helpful and knowledgeable,help each other out
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Very fun place to work

My branch team is always chill and willing to help each other. People can be friends there, managers are very supportive as well, good place to start your career and you can get promoted very fast
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Great workplace but tons of annoying customers

Management is helpful to a great extent. Good place to start your banking career. Sometimes it can get overwhelming but it is a part of the job. Not too bad.
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Typical Entry Level Experience

Very typical customer service job. As long as you follow the order you should be fine. The downside is that depending on who your supervisor is, your life would be difficult
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Huge workload

heavy workload and unequal paidhard to promote poor management lack of communication lots of system failure strongly not recommend to work at TD or bank with TD


Long hours lots of workload
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Very fast paced environment with constantly changing directives.

What is the best part of working at the company?Working from home and benefits.What is the most stressful part about working at the company?Call centre environment with back to back calls.What is the work environment and culture like at the company?Conflicting information from different support desks.What is a typical day like for you at the company?Pressure to rush talk time to service the most calls.
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Great opportunity as fresh graduate.part time hours.long queue customer not enough teller.micromanaging environment.not enough training. Old computer system .take the blame for other department faults
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Productive and fun workplace

Was a lot of fun, made great connections and was a positive work environment that had a lot of room for growth and opportunities. Learned a lot of skills that I will carry on to my next job
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Great peers

Professional workplace with good colleagues although sometimes way too busy at the location. Can get overwhelming being CEA on the front line constantly.
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Good place to work, good place to make friends and connections, not a good place to make money, other than that, great place to work, hours can be frustrating when closing
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nice place

very chill environment as long as you’re meeting targets! Don’t do hanky panky will get caught pay is alright better then other banks but honestly could be better
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Overall rating

Based on 9,076 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.7 out of 5 stars for Culture

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