TD
TD Bank
3.8 out of 5 stars.
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TD

TD Employee Review
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Call center with high target expectations

Lots of sales requirements and high expectations for call volume. Shift work including evenings and weekends. Good pay with room to advance and good benefit package

Ratings by category

3.0Work/Life Balance
4.0Salary/Benefits
3.0Job security/advancement
3.0Management
2.0Culture
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Amazing company, you will not find better

Look. If you're searching for a company: - That truly cares about you, where their culture and acceptance are simply amazing - Where you have one of the best benefit plans, and fair salary, - Where their structure is oriented into making your part-time student job into a carreer - That prioritizes customer experience over sales ... TD is the choice you want to make. They spend millions of dollars every years into the happiness and wellness of their employees.

Pros

Good salary, good benefits, super environement, lots of culture, business structure oriented towards wellness of employees, flexible hours, student-friendly model, comprehensiveness

Cons

Repetitive situations, depending on your job
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Same role
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Good culture and diversity

I was in the phone channel department. it was very interesting but the pressure was pretty much. The job becomes boring and not productive after a while.
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Same location
Job work-life balance
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Very stressful, management always on your case if you do not sign up enough customers on products, back to back calls.

Td never has enough people hired, customers in ques that are waiting is normally 1000 or more. Always listening to your calls, different departments managers instead of helping like to put bad comments in about you just to make themselves look good. There is a lot of passing the problems with customers onto the wrong departments.

Pros

Bonuses

Cons

Back to back calls
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Overall rating

3.8

Based on 7,880 reviews
5
2.7K
4
2.6K
3
1.5K
2
505
1
553

Ratings by category

3.6Work/Life Balance
3.7Salary/Benefits
3.5Job security/advancement
3.4Management
3.7Culture

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