Compliance Officer (Former Employee) – Mississauga, ON – 20 January 2018
Work culture is friendly. Opportunity is given to share learn and implement new ideas. Learned more about the team work. Recognition of individual person abilities and guide them properly to work hard.
Client Service Associate (Former Employee) – Etobicoke, ON – 20 January 2018
Your days starts with huge line up all the time. It's a high pressure work to deal with customers in a timely manner. Most of the time we don't like to wait in line for anything so that's the hardest part. Other than that it's a great beginning to learn from scratches.
Customer Service Officer (Current Employee) – Ottawa, ON – 19 January 2018
I worked at TD for 3 years. Management and treatment to employees has depleted extensively over the years. Management pressure their employees to meet unrealistic sales margins, causing a hostile work environment for their employees. I do not recommend applying to the call centre.
Financial Service Representative (Former Employee) – Langley, BC – 19 January 2018
TD is a deeply competitive environment, with a corporate culture of inclusion, support, and positive energy. Customer service is at the core of everything learned by the employees, and the support system to help achieve metrics, as well as personal goals is outstanding. There are flawed individuals here and there but the system is designed for success. I never wanted to be a banker, but I'm glad I was given the opportunity. I learned valuable life lessons as well as skills I was able to take with me into other roles.
Financial Services Representative (Former Employee) – Brampton, ON – 18 January 2018
Most of my customer service skills were picked up at TD bank as I was on the retail side of sales. I learned how credit works and the way adjudicators analyze deals. The most enjoyable part of the job was watching my clients investments grow.
Customer Relations Coordinator (Former Employee) – Spruce Grove, AB – 18 January 2018
I learned that I am not a robot and targets and goals are not easily met. TD is definitely diverse in culture. The branch manager was a micro manager and did not need to be. Cuts were made and my position became redundant. The most difficult part of my job was being the 'middle man' between clients and Financial Advisors and Representatives. I really enjoyed all the people I got to meet and talk to in a day.
Customer Service (Former Employee) – Mississauga, ON – 14 January 2018
TD was a great place to work as a Customer Service Rep with great company culture. I started in my role with 37.5 hours/week, but upper management decided to make all Reps part-time, which led to massive cuts in hours. This made TD a very problematic place to work at, due to a decline in hours and high job insecurity. The salary was above-market for an entry-level CSR role, but no benefits were offered.
RSP matching; good company culture; high pay.
high job insecurity; no opportunities for advancement; no benefits.
Customer Service Representative (Current Employee) – North York, ON – 12 January 2018
It's great being able to help clients understand personal banking better. Despite the news stories, I have personally never let the sales pressure prevent me from delivering the best service I can. I work casually now, so the hardest part is being unable to reach those sales numbers.
Administrative Assistant (Former Employee) – Calgary, AB – 10 January 2018
The worst bank ever,,,they lie, steal, people money. Td Wealth Calgary AB, downtown,,the worst thefs that could ever exist. They steal people money in all the waise,,they have no regulatins in anything,,,all managers quit in 2016 as the owners put them to steal people money. All off you stay away from this bank in ALL THE WAYS.
Customer Service Representative (Current Employee) – Mississauga, ON – 9 January 2018
For a student I found working at TD Bank one of the best jobs that I have ever had. Most days I felt like I was not coming to work but yet another day with warm and friendly staff and most of all amazing customers that I have grown to give legendary experience. Work parties, dinners or other small events like jean days or potluck happen every quarter.