Good pay but stressful work environment.
Customer Service Representative (Former Employee) – Ottawa, ON – 12 October 2018
I worked for TD bank for over 2 years. The work is stressful, dealing with back to back calls. The managers usually don't know how to manage, they only got the position because of connections and they push for unrealistic expectations onto their team members. The first year you work hard because you are promised promotion when your year is over, but after the year you quickly realize how difficult it is to post out to another area due to competition and other factors. The management is corrupt-they preach equality, fairness, blah blah blah, but in reality it is all about connections and politics. The atmosphere is toxic, is very much like high school-it's all about who you know, being a yes person, and never questioning anything.
Decent pay but not worth the stress. Apply for other jobs, you can probably get the same pay elsewhere.
management, stressful environment