TD Bank
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Interviews at TD Bank

Here’s what others thought about the interview process at TD Bank.
Interview experience
Based on 752 interviews
Favourable
Interview difficulty
Based on 744 interviews
Medium
Interview process length
Based on 714 interviews
About two weeks

Interview process at TD Bank

Overview experience
Poor
Excellent
Easy
Difficult
Interview process length
About two weeks
27%
About a week
27%
About a month
22%
More than one month
13%
About a day or two
11%
Most reported steps
On-site interview
68%
Phone call/screening
67%
Background check
58%
Group interview
41%
Problem solving exercises
24%
Least reported steps
Other
2%
Drug test
1%
They have no interview
0%

What candidates say about the interview process at TD Bank

  • The interview process includes a few steps, it employs the right approach to identify the best fit in the team and for the organization - definitely fair and conducted through good conversations.
    Shared on 27 February 2020 - Sr. Business Analyst - Toronto, ON
  • The first step for me was an assessment. It took about two weeks before I got a mail to chose a time for telephone interview.

    General questions and behavioural questions were asked. The interview t…
    Shared on 8 March 2019
  • Interviewed by Branch Manager and Manager of Customer Service. Fairly easy interview. I had previous knowledge and skills they were looking for so it went fairly quick
    Shared on 18 October 2018 - Customer Service - Okotoks, AB

Interview questions at TD Bank

Commonly asked questions, as reported by candidates

  • Detail a time when you have given exceptional customer service. What was the situation and what did you specifically do to make it exceptional?
    Shared on 17 June 2019
  • Tell me about yourself
    Shared on 10 October 2017
  • They really want you to be a people person and you have to be since you are constantly helpings others with any banking needs they might have
    Shared on 17 July 2017 - Customer Service Representative - Vancouver, BC
Interview tips at TD Bank
Dress code for the interview
  • Formal (business suit)57%
  • Business casual (e.g. dress slacks)38%
  • Casual (t-shirt and jeans)3%
  • They didn’t have a dress code2%
  • Special outfit (e.g. protective gear)0%
What advice do candidates give for interviewing at TD Bank
  • Know what TD strives for
    Shared on 2 October 2019 - Lead Customer Service Representative - Brampton, ON
  • Nothing but just be confident in yourself
    Shared on 29 May 2019 - Financial Service Representative - Oakville, ON
  • Make sure you know lots about the bank before applying.
    Shared on 4 April 2019 - Customer Service Representative - Medicine Hat, AB
The first interview at TD Bank
How candidates got an interview
  • Recruiter contacted me24%
  • Employee referral21%
  • Through Indeed20%
  • Other online job site14%
  • Other13%
How candidates received their first interview at TD Bank
  • Through a headhunter agent who was looking for a specific role
    Shared on 1 May 2019 - System Analyst - Toronto, ON
  • My friend informed me TD was hiring so I completed an online application. Followed up by emailing a HR representative with an attachment of my resume and have been working here ever since.

    Great role…
    Shared on 18 January 2019 - Easyline Specialist - London, ON
  • Friend referral.
    Shared on 10 December 2018 - Financial Service Representative - Vancouver, BC