TCL Supply Chain Employee Reviews

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Headless Chickens can run a better warehouse
Material Handler (Former Employee) –  Acheson, AB3 February 2019
The "Team Leaders" have no idea what they are doing and the fact that they are often telling their staff different things and then they will get upset and throw the employees under the bus instead of taking personal responsibility for their choices. The time they offer to select the orders is often unbalanced and if you bring it up to management they will make excuses as to why you basically have to "shut up and work faster". They expect their selectors to operate at a percent based production tracker and if they fall bellow 100% they will be written up immediately while reach operators at TCL can build a career without ever hitting their numbers. The union that is supposed to protect and stand up for the workers doesn't. There are several reasons why you should not work here. Just RUN.
Pros
None
Cons
Poor management no clear communaction poor work enviroment
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It ok till u find a real job
Picket (Former Employee) –  Edmonton, AB30 December 2018
A typical day starts at 6:30am. Stretch bla bla. U go find a machine that has not been safety checked since u last drove it two days ago. There are three shifts how and why I don’t know. The union is pro company, management looks out for them self’s. they all think they deserve a om job, and are all looking to leave. Every TL in the place says it looks good on my resume. Enough said
Pros
Left the company
Cons
Management
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3.0
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Back-breaking but a good middle job until you find your career
Material Handler (Former Employee) –  Acheson, AB23 July 2018
If you apply here, be prepared to work your hiney off. They say you have a 3-month probation but in reality, you have 3-4 weeks to reach their goals. Management is pretty friendly, always ready to lend an ear, can be patronizing at times. But God forbid if you go over your break times by a minute.
A typical day as an order picker is pre-shift stretches/meeting, you get your MHE and your headset and pick until the orders are done. You handle your own breaks. Be prepared to not have a full 40 hour work week until after probation though. They really use the term 'Flex schedule' loosely.
If you're a slow learner, you will struggle. They make it sound easy when they say the system starts at the heaviest boxes to the lightest, but not all heavy boxes will be large to make a stable base and not all light boxes will be small to just easily fit on top. And if you're 5'5" Godspeed to you, because their orders can become 7ft pallets.
Most enjoyable part is the solitude. It's just you, your pallets, and your headset barking numbers into your ear.
But it is not an easy job for sure. You meet their goals or you're gone, as I found out the hard way. They like to stress how much they're spending to train you, but they won't hesitate to let you go.
Pros
Free food sometimes, in-house gym
Cons
Inconsistent ideologies, High standards, Must be a high energy athlete or be prepared to be a mule (sarcasm)
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5.0
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Company has lots of employee engagement
Material Handler (Current Employee) –  Edmonton, AB31 May 2018
Great company to work for. Lots of employee engagement activities. Popcorn day once a week, gym in house, premiums and bonuses for performance, BBQs. The job is physical and a great way to stay in shape and active.
Pros
Great team to work with
Cons
Physical job
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5.0
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Great Company
Material Handler (Current Employee) –  Edmonton, AB31 May 2018
TCL is a great company to work for. Lots of employee engagement, in-house gym. Weekly popcorn day! Free coffee and food on super Sunday’s. Room for movement and advancement. Managers are great to work with, front end staff are always helpful and answer my questions quickly.
Pros
Pay for incentives
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3.0
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Okay place too much work for the minimal pay
Material Handler (Former Employee) –  Acheson, AB1 May 2018
tcl is a great company if you feel the urge to work like a mule and earn a low pay. training is minimal, but by far the worst part of the job is having management on top of you to complete the 100 percent they ask of you. even if you are at 99 percent they will be on you for the missing one percent. It is ridiculous how one sick day causes mayham. On the bright side for the ones who want to freeze and only make a dollar extra then man this is the right place for you.
Pros
popcorn day
Cons
mandatory super sunday, work weekends, work holidays, low pay, minimal training
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Disorganized mess.
Material Handler (Current Employee) –  Acheson, AB24 April 2018
Training is a joke. 45 minute s on a jack and 3 days in class and im certified. On my "test day", saw my trainer twice in 8 hours. Management seems okay but lack of care is evident. Percentages werent to bad to hit. Nice place, more programs and meetings than hands on experience.
Pros
Popcorn machine
Cons
Pay for coffee
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Managers hold grudges.
Material Handler (Current Employee) –  Acheson, AB5 April 2018
Don't Bother.
You get to work like a slave for below industry standards, and get treated like you are scum. You will be replaced as the turnover rate is above 90%, and the training is minimum, you will need to self teach yourself everything.
Pros
I mean... None?
Cons
Everything about this place.
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5.0
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Safety Concious Workforce that is good to work with
Order Picker (Current Employee) –  Acheson, AB1 April 2018
A typical day means that I get up, arrive at work early, talk to the other workers, and go about my daily tasks.

I learned that by being positive and paying attention to what needs to be done a man can do more than he thought possible. I saw how I can manage a team by providing creative ideas while getting better each and every day.

The culture at TCL is about Safety first and foremost. The team is fun to be around and good to talk with no matter the situation.

The hardest part of the job is to motivate workers who come to work, do the minimum, and give an aura that the do not want to be there.

The most enjoyable part of the job is to review a task and execute it thoroughly.
Pros
free coffee
Cons
unmotivated workers
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Not a Place to Work With
Material Handler (Former Employee) –  Acheson, AB10 January 2018
Thumbs Down.Better To think carefully.For every 5-10 workers hired at least 3-5 person every week disappeared.We know for a fact that they quit or cant work anymore.You will feel very fatigue,stress and always sick that you cant imagine or feel in your entire life.This is my only observation working here.Im not disgracing the company but if they listen to the review they will do more to improve their procedures.You cannot enjoy your life here,Always your sick due to overfatigue,You will work weekends and holiday,Salary not much for the work you will do,Not guarranteed they will give you 40 hours per week coz of they so called FLEX position,Will not recommend to my friends and to other person to work in this company,Better to think not twice but many times to work here,Do some math computation 18/hr times 35-40 hours=1,300 dollars minus what tax ,EI,CPP ,union dues and the greatest part minus broken bone,muscle cramps,overfatigue,stress,Not much difference working a 14-15/hour but guaranteed 40-44 hours per wee CARE OF YOUR EMPLOYEES,AS YOUR EMPLOYEES WILL TAKE CARE OF YOUR BUSINESS.Goodluck to the newly hired.
Pros
Co workers are Good
Cons
Not a good place to work with.
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1.0
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Worst place to work
CSR - Customer Service Representative (Former Employee) –  Acheson21 August 2017
The management here is very unprofessional the turn over rate is Insane for every 10 people they hire 1 stays. At least 80% of TCL workers are currently looking for other jobs. The pay is garbage compared to the amount of work you do. Anyone who is interested in working here I suggest you run !!
Pros
The co workers are great
Cons
Managment and pay
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2.0
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Below industry standards
Material Handler (Former Employee) –  Acheson, AB27 June 2017
Training is very minimal for the job you will actually be doing and performance is all based on computer generated averages. If you are unable to self-train and meet the requirements you will be let go. Most of the training is standardized global DHL training that isn't relevant to the tasks you will be performing.

Pay is at or below industry standard for the area, and the premiums aren't worth it for those who end up working weekends and off shifts or in the freezer. $8 a day extra for working in -27 for 8 hours or missing your weekend, no thanks.

There are no paid sick days, despite working with and handling food. You do not get any stat holidays off, and your only long weekend will be for Christmas with one extra day off. All shift patterns require you work at least one weekend day(Sun-Thurs, Tues-Sat or 10 hour shifts working Fri-Mon).

There is mandatory overtime, despite the union contract saying that this isn't allowed. Union is very employer friendly and will put the employer's needs above the needs of employees. Everything comes down to the needs of the business, with little regard to the needs of the employees who want to spend time with their families - there is no work life balance at all and more than 3 days missed per quarter, whether it is a call in or unpaid time off requests will result in disciplinary action even for approved time off. They are quick to call mandatory overtime, but will send you home without pay when there is no work left to do even if you need the hours to cover your bills.

Performance based bonuses are an extra $60 every quarter
  more... after taxes and rely on the entire team's performance and isn't worth pushing yourself to the breaking point to achieve.

Policies and procedures seem to change weekly - always with the same excuse that this is a start up company and they need time to work out the kinks, despite the sister warehouse in BC having been open for almost 10 years already using the same equipment/software and doing the same job.

Turnover rate for 2016 was 135% which speaks louder than any single review can say for this company.
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Pros
Job security as it is a food warehouse and people will always need to eat.
Cons
No weekends off, no stat holidays off, no paid sick days, high turn over rate
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The Worst Company
Material Handler (Current Employee) –  Acheson, AB22 February 2017
Here you will pick orders or operate machinery and there will be little regard for your safety. No one wants to work here. Management has no concern for their worker's nor do they show any concern for their client's products. The machinery and building are new, but because everyone is miserable and no one cares, everything seems worn down and used.
Good workers are often left in the physically demanding roles, while the laziest seem to move up, and get easier jobs.

this is not a good place to work.

STAY AWAY
Pros
Good people
Cons
Management
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5.0
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Great place to work, alot of team work. Benefits are great also.
Reach Truck Operator (Current Employee) –  Edmonton, AB22 January 2017
Hours are good and the supervisors are awesome. Pay is good too, benefits. Coworkers are great team players. Overall I like working here.
Pros
Hours great and pay also.
Cons
None
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Material handler
Material Handler (Former Employee) –  Acheson, AB8 January 2017
Lousy pay for working at minus 28 and picking a heavy boxes of food , you guys need to high your wage at take care of your people..
Pros
Good people to work..
Cons
Every week there some worker quit..
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4.0
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The people and management were amazing to work with
Material Handler (Former Employee) –  Acheson, AB2 January 2017
Great people and multicultural place. Respectable company who had team meetings at the beginning of every shift and at our pre-shift meetings we always did a workout before starting work. I also enjoyed how every couple months they did BBQ's for each shift.
Pros
Every couple months they provided supper for all shifts.
Cons
Percentages.
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Dump.
Material Handler (Current Employee) –  Acheson, AB14 December 2016
Lousy place to work. Micro managed by the mickey mouse club. Safety standards are sub par. Supervisors are a joke. they spout off about team playing , yet do everything to undermine any team playing. Dirty. Unsafe. Pallets double stacked in the racking. Some pallets have fallen or have boxes falling down on workers. Training is almost non existant. Rediculas mandatory overtime every week. Union is all about the company not the employees, if you complain to clac.. they call management and tell on the employees. Benefits suck. NO PAID sick time. HUGE staff turnover. Most people are only here til they can find a better place to work. for every 5 hired.. 2 will quit before training is finished.. then 2 more will quit or be fired before their probation is up.
Pros
met some nice people
Cons
lousy pay for a lousy job. bare minimum benefits. no paid sick days.
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2.0
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Working there is ok
material handler (Current Employee) –  Acheson, AB16 January 2016
The place is north America biggest grocery's warehouse it huge and cool but it was pretty work for the little I made not worth it in my opinion
Pros
good people working there
Cons
little money
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