Order Picker (Former Employee) – Acheson, AB – 22 November 2018
I found my time at TCL to be a source of constant frustration. You are expected to pick at high speeds while remaining accuarate and neat all while listening to orders come in via computer instruction that is way too hard to hear. All breaks are monitored by computer and if you are even slightly late coming back from break you are reprimanded. They do have some company perks such as a gym and fairly decent lunch area as well as fun family events, but the day to day slog was not worth the perks IMO.
Material Handler (Former Employee) – Acheson, AB – 3 February 2019
The "Team Leaders" have no idea what they are doing and the fact that they are often telling their staff different things and then they will get upset and throw the employees under the bus instead of taking personal responsibility for their choices. The time they offer to select the orders is often unbalanced and if you bring it up to management they will make excuses as to why you basically have to "shut up and work faster". They expect their selectors to operate at a percent based production tracker and if they fall bellow 100% they will be written up immediately while reach operators at TCL can build a career without ever hitting their numbers. The union that is supposed to protect and stand up for the workers doesn't. There are several reasons why you should not work here. Just RUN.
Poor management no clear communaction poor work enviroment
Picket (Former Employee) – Edmonton, AB – 30 December 2018
A typical day starts at 6:30am. Stretch bla bla. U go find a machine that has not been safety checked since u last drove it two days ago. There are three shifts how and why I don’t know. The union is pro company, management looks out for them self’s. they all think they deserve a om job, and are all looking to leave. Every TL in the place says it looks good on my resume. Enough said
Back-breaking but a good middle job until you find your career
Material Handler (Former Employee) – Acheson, AB – 23 July 2018
If you apply here, be prepared to work your hiney off. They say you have a 3-month probation but in reality, you have 3-4 weeks to reach their goals. Management is pretty friendly, always ready to lend an ear, can be patronizing at times. But God forbid if you go over your break times by a minute. A typical day as an order picker is pre-shift stretches/meeting, you get your MHE and your headset and pick until the orders are done. You handle your own breaks. Be prepared to not have a full 40 hour work week until after probation though. They really use the term 'Flex schedule' loosely. If you're a slow learner, you will struggle. They make it sound easy when they say the system starts at the heaviest boxes to the lightest, but not all heavy boxes will be large to make a stable base and not all light boxes will be small to just easily fit on top. And if you're 5'5" Godspeed to you, because their orders can become 7ft pallets. Most enjoyable part is the solitude. It's just you, your pallets, and your headset barking numbers into your ear. But it is not an easy job for sure. You meet their goals or you're gone, as I found out the hard way. They like to stress how much they're spending to train you, but they won't hesitate to let you go.
Free food sometimes, in-house gym
Inconsistent ideologies, High standards, Must be a high energy athlete or be prepared to be a mule (sarcasm)
Material Handler (Current Employee) – Edmonton, AB – 31 May 2018
Great company to work for. Lots of employee engagement activities. Popcorn day once a week, gym in house, premiums and bonuses for performance, BBQs. The job is physical and a great way to stay in shape and active.
Material Handler (Current Employee) – Edmonton, AB – 31 May 2018
TCL is a great company to work for. Lots of employee engagement, in-house gym. Weekly popcorn day! Free coffee and food on super Sunday’s. Room for movement and advancement. Managers are great to work with, front end staff are always helpful and answer my questions quickly.
Material Handler (Former Employee) – Acheson, AB – 1 May 2018
tcl is a great company if you feel the urge to work like a mule and earn a low pay. training is minimal, but by far the worst part of the job is having management on top of you to complete the 100 percent they ask of you. even if you are at 99 percent they will be on you for the missing one percent. It is ridiculous how one sick day causes mayham. On the bright side for the ones who want to freeze and only make a dollar extra then man this is the right place for you.
mandatory super sunday, work weekends, work holidays, low pay, minimal training
Material Handler (Current Employee) – Acheson, AB – 24 April 2018
Training is a joke. 45 minute s on a jack and 3 days in class and im certified. On my "test day", saw my trainer twice in 8 hours. Management seems okay but lack of care is evident. Percentages werent to bad to hit. Nice place, more programs and meetings than hands on experience.
Material Handler (Current Employee) – Acheson, AB – 5 April 2018
Don't Bother. You get to work like a slave for below industry standards, and get treated like you are scum. You will be replaced as the turnover rate is above 90%, and the training is minimum, you will need to self teach yourself everything.
Safety Concious Workforce that is good to work with
Order Picker (Current Employee) – Acheson, AB – 1 April 2018
A typical day means that I get up, arrive at work early, talk to the other workers, and go about my daily tasks.
I learned that by being positive and paying attention to what needs to be done a man can do more than he thought possible. I saw how I can manage a team by providing creative ideas while getting better each and every day.
The culture at TCL is about Safety first and foremost. The team is fun to be around and good to talk with no matter the situation.
The hardest part of the job is to motivate workers who come to work, do the minimum, and give an aura that the do not want to be there.
The most enjoyable part of the job is to review a task and execute it thoroughly.
Material Handler (Former Employee) – Acheson, AB – 10 January 2018
Thumbs Down.Better To think carefully.For every 5-10 workers hired at least 3-5 person every week disappeared.We know for a fact that they quit or cant work anymore.You will feel very fatigue,stress and always sick that you cant imagine or feel in your entire life.This is my only observation working here.Im not disgracing the company but if they listen to the review they will do more to improve their procedures.You cannot enjoy your life here,Always your sick due to overfatigue,You will work weekends and holiday,Salary not much for the work you will do,Not guarranteed they will give you 40 hours per week coz of they so called FLEX position,Will not recommend to my friends and to other person to work in this company,Better to think not twice but many times to work here,Do some math computation 18/hr times 35-40 hours=1,300 dollars minus what tax ,EI,CPP ,union dues and the greatest part minus broken bone,muscle cramps,overfatigue,stress,Not much difference working a 14-15/hour but guaranteed 40-44 hours per wee CARE OF YOUR EMPLOYEES,AS YOUR EMPLOYEES WILL TAKE CARE OF YOUR BUSINESS.Goodluck to the newly hired.
CSR - Customer Service Representative (Former Employee) – Acheson – 21 August 2017
The management here is very unprofessional the turn over rate is Insane for every 10 people they hire 1 stays. At least 80% of TCL workers are currently looking for other jobs. The pay is garbage compared to the amount of work you do. Anyone who is interested in working here I suggest you run !!
Material Handler (Former Employee) – Acheson, AB – 27 June 2017
Training is very minimal for the job you will actually be doing and performance is all based on computer generated averages. If you are unable to self-train and meet the requirements you will be let go. Most of the training is standardized global DHL training that isn't relevant to the tasks you will be performing.
Pay is at or below industry standard for the area, and the premiums aren't worth it for those who end up working weekends and off shifts or in the freezer. $8 a day extra for working in -27 for 8 hours or missing your weekend, no thanks.
There are no paid sick days, despite working with and handling food. You do not get any stat holidays off, and your only long weekend will be for Christmas with one extra day off. All shift patterns require you work at least one weekend day(Sun-Thurs, Tues-Sat or 10 hour shifts working Fri-Mon).
There is mandatory overtime, despite the union contract saying that this isn't allowed. Union is very employer friendly and will put the employer's needs above the needs of employees. Everything comes down to the needs of the business, with little regard to the needs of the employees who want to spend time with their families - there is no work life balance at all and more than 3 days missed per quarter, whether it is a call in or unpaid time off requests will result in disciplinary action even for approved time off. They are quick to call mandatory overtime, but will send you home without pay when there is no work left to do even if you need the hours to cover your bills.
Performance based bonuses are an extra $60 every quartermore... after taxes and rely on the entire team's performance and isn't worth pushing yourself to the breaking point to achieve.
Policies and procedures seem to change weekly - always with the same excuse that this is a start up company and they need time to work out the kinks, despite the sister warehouse in BC having been open for almost 10 years already using the same equipment/software and doing the same job.
Turnover rate for 2016 was 135% which speaks louder than any single review can say for this company.less
Job security as it is a food warehouse and people will always need to eat.
No weekends off, no stat holidays off, no paid sick days, high turn over rate
Material Handler (Current Employee) – Acheson, AB – 22 February 2017
Here you will pick orders or operate machinery and there will be little regard for your safety. No one wants to work here. Management has no concern for their worker's nor do they show any concern for their client's products. The machinery and building are new, but because everyone is miserable and no one cares, everything seems worn down and used. Good workers are often left in the physically demanding roles, while the laziest seem to move up, and get easier jobs.
The people and management were amazing to work with
Material Handler (Former Employee) – Acheson, AB – 2 January 2017
Great people and multicultural place. Respectable company who had team meetings at the beginning of every shift and at our pre-shift meetings we always did a workout before starting work. I also enjoyed how every couple months they did BBQ's for each shift.
Every couple months they provided supper for all shifts.
Material Handler (Current Employee) – Acheson, AB – 14 December 2016
Lousy place to work. Micro managed by the mickey mouse club. Safety standards are sub par. Supervisors are a joke. they spout off about team playing , yet do everything to undermine any team playing. Dirty. Unsafe. Pallets double stacked in the racking. Some pallets have fallen or have boxes falling down on workers. Training is almost non existant. Rediculas mandatory overtime every week. Union is all about the company not the employees, if you complain to clac.. they call management and tell on the employees. Benefits suck. NO PAID sick time. HUGE staff turnover. Most people are only here til they can find a better place to work. for every 5 hired.. 2 will quit before training is finished.. then 2 more will quit or be fired before their probation is up.
met some nice people
lousy pay for a lousy job. bare minimum benefits. no paid sick days.