Tangerine Bank
Tangerine Bank Employee Reviews
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Bye Bye Tangerine
CSR - Customer Service Representative (Former Employee) – Moncton, NB – 7 December 2018
This company is extremely disorganized and constantly downsizing because they’re going through a corporate takeover. Scotia bought ING Direct in 2012 and they’ve been eliminating redudancies ever since. As a result they just keep expecting more and more out their employees as things get worse. They’ve lost 2 in house CEOs in a 2 year span and now have a newly installed CEO from Scotia at the helm. Things will be getting exponentially worse in the coming months/years until it will more than likely be closing its doors in 2021, at the end of the 10 year contract they signed with the NB government. At which time they’ll ship all the calls to Scotia’s already established bilingual call centre in Scarborough. They’ve been incrementally moving department after department to Scotia control and axing the positions in Moncton. And it’s showing bo signs of stopping.
Save yourself the trouble of having to bail from a sinking ship in two years. Go work for a stable bank like TD or RBC.
Save yourself the trouble of having to bail from a sinking ship in two years. Go work for a stable bank like TD or RBC.
Pros
Free food
Cons
Fuster Cluck
Poor Managment and Zero advancement
Bilingual Retail Sales Associate (Former Employee) – Montréal, QC – 15 October 2018
At first, this seems like a great company to work for with a nice culture and decent wages, however, Quebec's management is horrible;mediocre at best ! There is no room for advancement in this company whatsoever and the nepotism and favoritism is simply out of hand. I've heard about this in the BC area as well, and it is very true. HR does nothing for the employees and when management isn't doing well or behaving correctly, there is no one to speak to about it. It is quite inefficient and off putting.
Also Quebec does not hold nor participate most of the benefits,activities and events that the other provinces are privileged to.
Otherwise as stated previously, culture is nice and co workers are great as well.
Also Quebec does not hold nor participate most of the benefits,activities and events that the other provinces are privileged to.
Otherwise as stated previously, culture is nice and co workers are great as well.
Pros
good benefits, flexible scheduling
Cons
poor management, no advancement, nepotism
good work place and good learning and contributing environment.
Network Engineer (Consultant) (Former Employee) – Toronto, ON – 12 October 2018
good work place and good learning and contributing environment.
Good team and plenty of scope to grow. Accessible by car and bus. good restaurants available.
Good team and plenty of scope to grow. Accessible by car and bus. good restaurants available.
workplace is fun with work colleagues
QA Analyst (Former Employee) – Toronto, ON – 3 October 2018
it a very good place for learning for financing QA testing , new technology they introduced to compete to market.
management is also very friendly.
employee get the benefits for full time and permeant postion.
management is also very friendly.
employee get the benefits for full time and permeant postion.
fun place full of opportunities but feels like its going down as scotia takes over more and more
Call Centre Representative (Former Employee) – Toronto, ON – 24 September 2018
started there as an inbound specialist, had a few advancements over the years. at first i was amazed with the culture at tangerine, it was fun going to work and i met a lot of great people
than after the leadership changed several times in a span of a year there were a lot of subtle changes. now Scotia bank is integrated more and more into day to day of tangerine
benefits were cut down, some eliminated completely
when you first start there you may end up with a schedule that has you working evenings including weekends and it may take a long time for that to change - schedule is based on a rotating basis for 2 months using your performance from the last period to determine your position in whats know as a shift bid. depending on time of year the bidding process could be better or worse
Be prepared to work all holidays during the first 12+ months as the center is open 364 days a year
overall tangerine was great than it just became good/manageable
still a great place to work if you want to get some banking experience and you will have opportunities to move up
than after the leadership changed several times in a span of a year there were a lot of subtle changes. now Scotia bank is integrated more and more into day to day of tangerine
benefits were cut down, some eliminated completely
when you first start there you may end up with a schedule that has you working evenings including weekends and it may take a long time for that to change - schedule is based on a rotating basis for 2 months using your performance from the last period to determine your position in whats know as a shift bid. depending on time of year the bidding process could be better or worse
Be prepared to work all holidays during the first 12+ months as the center is open 364 days a year
overall tangerine was great than it just became good/manageable
still a great place to work if you want to get some banking experience and you will have opportunities to move up
Pros
free snacks and fruits, monthly incentives and chances to win prizes
Cons
schedule bid proccess
A good experience
Application Architect (Former Employee) – Toronto, ON – 14 September 2018
I worked in a very interesting project when I was in Tangerine. People work there are professional and very friendly. It moves much faster than other large banks in Canada due to its size.
Demanding Office Job
MORTGAGE DISCHARGE DOCUMENT SPECIALIST (Former Employee) – Toronto, ON – 31 August 2018
Quite office environment. Lots of cross-functional training. Pay increase based on performance. Lot's of activities to improve culture and moral. Great place to work.
Fun working place
SENIOR PRODUCT ANALYST (Former Employee) – Toronto, ON – 28 August 2018
Friendly and one of the best workplace I have worked so far. Opportunities are less but very good and healthy work atmosphere. Good cafe with healthy and tasty options.
Pros
Friendly, good cafe
Cons
no benifits, less job security
great entrance into banking
Retail Experience Associate (Former Employee) – Vancouver, BC – 25 August 2018
no growth in the BC area, wages are high when you start but then its stagnant
lots of management changes, politics and back biting at the vancouver location
high turnover rate and lots of nepotism
lots of management changes, politics and back biting at the vancouver location
high turnover rate and lots of nepotism
Good place to work
Senior QA Lead/Manager (Current Employee) – Toronto, ON – 10 August 2018
I am working for Tangerine over a year now.The management is very supportive with high work ethics. Great working Environment.I would highly recommend to anyone who is interested.
Pros
you get all the support
Cons
no cons
Nice place to be
Business analyst (Former Employee) – Toronto, ON – 2 August 2018
Amazing environment to be a part of, especially for graduates beginning their career. The exposure to such a working environment early on in a graduates career really ingrains the importance of organisational culture to both productivity as well as professional development .
Pros
flexible
Cons
none
An incredible place to work.
President & CEO (Former Employee) – Toronto, ON – 26 July 2018
Tangerine is a wonderful place to work. It is innovative, culture is very important and they have a very strong and committed shareholder. Employee engagement is very high as is their NPS.
Very good place to work
Manager (Former Employee) – Toronto, ON – 14 July 2018
Feel like home, everyone is very supportive. Welcome new ideas and solutions. Management supports work-life balance. lots of fun to work there, free snacks, subsidized lunch, free yoga events, and message chairs and sometimes on site therapist for free booking, and etc.
Positive Environment
Application Support Analyst (Current Employee) – North York, ON – 24 June 2018
One of the best places to work. Good managers and work culture. Working environment is fast but not stressful. Managers are good leaders and always ready to help you and motivate you.
Pros
Good Pay, Good Environment, Good Culture
Cons
None
it used to be a better place to work
Fraud Analyst (Current Employee) – Toronto, ON – 5 June 2018
Too many changes occuring which makes the company lose it's best staff to other companies.
The company used to value it's staff but with all the new management using their new tactiques,people are climbing on each other to make themselves be seen
The company used to value it's staff but with all the new management using their new tactiques,people are climbing on each other to make themselves be seen
Great place. Good working environment.
Fraud Investigator (Current Employee) – Toronto, ON – 29 May 2018
A typical day at work is check your emails, check your voice mails, work on your cases, attend meetings.
When you work at a bank for numerous years, you get to learn and move to other departments to build your skill set.
Work place culture is great, open concept, modern working environment, fun place to work, diverse and great working culture.
When you work at a bank for numerous years, you get to learn and move to other departments to build your skill set.
Work place culture is great, open concept, modern working environment, fun place to work, diverse and great working culture.
Not upfront
Credit Card & Savings Specialist (Former Employee) – Moncton, NB – 23 May 2018
Job in itself was good and the people there were great. Definitely lots of awesome perks and benefits, such as, free coffee, food and incentives.
Management was aloof and was honestly the major downfall of my experience with the company. CEO left during my time there and lots of turnover was happening. Just didn't feel like the secure and fun place that everyone was hyping when I showed up. Tenured employees began to leave as well, and I found a better opportunity so I left. Pay scaling for job advancements was horrible or non-existent.
Management was aloof and was honestly the major downfall of my experience with the company. CEO left during my time there and lots of turnover was happening. Just didn't feel like the secure and fun place that everyone was hyping when I showed up. Tenured employees began to leave as well, and I found a better opportunity so I left. Pay scaling for job advancements was horrible or non-existent.
Pros
free coffee, food, benefits, health program
Cons
management, pay scale, job advancement
Very productive workplace
Client Service Specialist (Current Employee) – Toronto, ON – 18 May 2018
Assist clients with their everyday banking needs
Helping canadians save more money with various options and suggestions regarding their financial decisions
Providing knowledge to new and existing customers about our Registered Savings Plan, Tax Free Savings Account, Guaranteed Investment Certificates and many more.
Helping canadians save more money with various options and suggestions regarding their financial decisions
Providing knowledge to new and existing customers about our Registered Savings Plan, Tax Free Savings Account, Guaranteed Investment Certificates and many more.