Store Manager/Sales Manager (Current Employee) – Davenport, IA – 1 November 2018
This is all for Men’s Wearhouse.
Most of the employees are under 25, so there is a lot of immaturity. It’s difficult to talk people into spending $1000 on a suit when other employees are sitting around playing on their phones or talking about their drinking escapades.
Lots of crazy rental customers. The worst ones know they will get discounts or free stuff for being awful so that is frustrating.
Training is absent. They will have salesmen training but not teach them the very basics.
Lots of micromanaging from the district manager. Wanting to be in charge of everything but doesn’t get around to actually doing anything about it. Also extremely frustrating.
Sales are commission based so that often brings up issues with salesmen fighting, refusing to return items from customers (hence loosing commission), etc.
It is not a liveable wage for a career. Bonuses are never paid out at the end of the year. There is always an (made up) excuse, but they still don’t get paid.
Extremely high turnover. After a couple months I had the highest seniority in my store. You may be forced to go help at another store hours away.
Prom time is the worst. You can make good money on sales but Prom mothers/fathers are a whole other level of crazy.
Overall it’s not a bad job, but not something to look at as long term.
Relaxed atmosphere. Employee discount. Learn about clothing and tailoring.
Crazy customers, lack of advancement, low pay, Prom
Management likes to play games and never take care of things. HR like to pretend that things are opperations problems to cover things up.
Formalwear Manager (Former Employee) – Columbia, MO – 15 November 2018
Job was not bad, management will fail you everytime. The big one is to advance you must be a male. The store manager is the worst about playing games with coworkers. You are required to cover your department but then get in trouble for overtime. All controlled by the store manager.
Route Driver (Current Employee) – Norristown, PA – 1 August 2018
This place was great management went far and beyond for you with in reason....I wished i had this job when i was younger.... Drivers are not micro managed, your just asked to do your job and drive safe....cut n dry
Twin Hill is a division of Tailored Brands, the parent company of The Men's Wearhouse. It was a company known for being employee friendly but it is no longer that way. As recent in-house surveys have shown, employees who were once extremely loyal to the company are not anymore. Those same surveys showed a lack of confidence in management.
The office environment at Twin Hill has grown to be extremely stressful as the company is trying to grow through obtaining new, large customers creating deadlines and challenges that were causing some employees to burn out and weaknesses of some leadership to be revealed. Deadlines often became unreasonable and workloads were not considered when creating new project teams. As new senior management was brought in, very strong managers and team members were often overlooked and pushed aside.
Up until my last 6 months or so with the company, the work relationships were wonderful. However, as the company culture became colder toward the employee, that sense of team started to die as many employees moved on to other job opportunities. Where just 5 years ago the fact that they hired from within was a benefit for working with the company, it is no longer mentioned to prospective hires. Often if an in-house promotion happened it was because they could promote at a lesser salary than they could hire from outside of the company.
The hardest part of the job the last 4 years with the company was that we were in a new client rollout almost constantly causing too much effort to be focused on the new client to the detriment of existing clients. more...
The most enjoyable part of the job until the end was the sense of family from top to bottom. There were times when I felt like every employee was a friend and yet we were still able to overcome some huge obstacles and growing pains. While the new management seems to try to maintain this sense, in day-to-day activity it does not have that same sense of a unified team and cohesive unit.
I worked for many departments in many positions in just under 15 years. I saw the company grow from a small operation that The Men's Wearhouse bought and lost money on for years to a major player in the uniform world. For 13 of the 15 years I worked there, I loved it. Management changes with The Men's Wearhouse, now Tailored Brands, Inc., created changes at Twin Hill that were not for the best in my opinion.less
Monthly social and quarterly team building events.
Stress, mis-placed management, understaffed, deadlines that often required cancelling of time off.
Sales Representative (Former Employee) – New Jersey – 15 July 2018
Working with taliored brand management I was offered the opportunity to travel, attend seminars and receive training. I was able to work with focus groups and sale the different promoted products onsite. I was also awarded the opportunity to manage my own sales and promotions team.
Was a Driver ..They expect you to work Sat.Sun over the road. Train new hires, come in on your days off. No matter what your experience is you will get the same $$ as some one who has never Driven a truck before..
Senior Customer Service Lead (Current Employee) – Orlando, FL – 18 June 2018
Great, but be prepared to put in hard work. The more you put in the more you will get out of the company. Just keep in mind, if you're determine to move up, link up with management, that will support your journey.
Senior Brand Manager (Current Employee) – Fremont, CA – 14 June 2018
There is a lot of opportunity at Tailored Brands, but the organizational leadership lacks focus and discipline. On the one hand, there is autonomy to execute day-to-day marketing tasks, but on the other, there is very little time to develop market strategy. In my experience, my proactiveness and ambition has only been rewarded with more work and little mentorship as well career advancement.
Customer Service Representative (Former Employee) – Houston, TX – 6 June 2018
Working in the corporate call center was horrible. Not enough training or pay for what they expect you to do. The call center managers will fire you if they feel as though you aren't catching on quick enough.