I was working in TEKSystems’ professional service department.
People are assigned to different customers’ projects. The projects could be either “managed” or “none managed”. As an employee, I have no choice to work on which project. So some assignments are interesting and challenging, some others are boring. In between the assignments, there are bench times. For some people, the bench time is a chance to learn new technologies. But for many people, the bench time is boring. The professional service department has an architect team, they drive the technical direction on all the projects for customers. They are hired as “last say”. The architects show up as strong technical authorities internally. All the developers have to respect them. However, when they deal with customers, the architects’ ideas or proposals were failing to get contracts more than accepted by customers. So the developers’ bench time got longer and longer. Hope Teksystems professional service team will adjust the way of driving the architecture, so that more customers’ contracts can be located.
Teksystems’ management and IT team are doing excellent job. People will get their paycheck every weekend.