Synoptek Employee Reviews

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3.0
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Small company
Technical Project Manager (Current Employee) –  Denver, CO10 February 2019
Synoptek is a small company learning how to be a big company. They are really focused on increasing revenue, but have a tough time understanding that they aren't staffed to allow themselves to succeed.
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3.0
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Work depends on the client, little communication from management
Field Engineer (Former Employee) –  Los Angeles County, CA13 December 2018
Most are decent enough people, but almost no communication from management and confusing processes. Just try and keep you head down. Offices are nice if you work in one.
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3.0
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Productive work place
Senior Business Systems Analyst (Current Employee) –  Irvine, CA10 October 2018
Good Company has a lot of opportunities. You get a lot of training and you have an autonomy for doing your work. If you are looking for a job in the Irvine area please check them out.
Pros
Free Lunches/Happy Hour
Cons
Healthcare not so good
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2.0
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Synoptek has gotten too big for its britches
IT Monkey (Former Employee) –  Denver, CO21 September 2018
Growth by acquisition, what a terrible way to grow your business. There are too many moving parts in Synoptek that it is difficult to understand what the primary goal of the business is. The CEO barely has a grasp of the situation while management snows him in while sweeping their stuff under the rug.

Laying off personnel, people loyal to the company for years, who were then replaced by younger individuals straight out of college. SHAME!!!!

Synoptek went from a fantastic company to a dreadful place to work. I thoroughly enjoyed my co-workers but management just doesn't have a clue.
Pros
Breakroom is stocked with goodies, co-workers are nice.
Cons
Too much work and not enough time in the day, People not being held accountable for their actions.
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5.0
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Loved this job
Tier 1 Technical Support (Former Employee) –  Denver, CO10 September 2018
Everyone here was so much fun to work with. There was never a dull day. Plus everyone is so knowledgeable so its awesome to talk with people because sometimes you can learn so much.
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5.0
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Synoptek
EOC Engineer (Current Employee) –  Denver, CO3 August 2018
Had a very good team of people that were always available to answer questions to new people. The manager in the team was always willing to fight for what was right and cared about his team.Was a good company to work for but it has changed it's vision for it's employees in a negative way.
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4.0
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Developing company and a lot of great people performing heroic acts
CTO/Consultant (Current Employee) –  Boise, ID19 March 2018
Love the company and their vision. The vision is taking a long time to implement,and the expectations are demanding, and I am missing my family and kids, as work/life balance is missing.
Pros
Great snacks and desire to help out
Cons
understaffed
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1.0
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CEO Lied to us
Network Operations Center Engineer (Former Employee) –  San Diego, CA24 November 2017
The CEO said they had no intention of closing the office when they bought the company from EarthLink. 12 months later they closed the San Diego office.
Cons
CEO Lied
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4.0
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Growing with more room to grow
Engineer (Current Employee) –  Varies18 May 2017
Synoptek is a fast paced place to work with a lot of energy. Organized Chaos is the best way to describe it. This company had made several acquisitions so is currently working on bringing all the disparate elements together. The sales team is aggressive though the technical aspects have yet to come up to as much speed.
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1.0
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Promising potential, then Utter Disappointment
Technician (Former Employee) –  Denver, CO27 April 2017
At first Synoptek had the right idea, both for the people and the company. But over the years working there, I now see that theory was wrong. Management brings forth constant changes that have major negative impacts on the internal culture. Any new process has to be followed strictly or to-the-key. If you make a mistake, a "coaching email" is sent out to the whole team. You're required to acknowledge the email, so if it happens again in the future, a write-up occurs. The new processes are often discarded for yet another new process. The entire Service Delivery Department, or technical staff, get thrown under the bus when major failures occur. Almost all failures can be traced back to how the contract was sold or the severe lack of client documentation. This company needs to revisit how to run as an MSP, then maybe there will be hope.
Pros
Decent people
Cons
Bad Management, A broken support model, Terrible Documentation.
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2.0
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Not a great company
Network Architect / Sr. Network Engineer (Current Employee) –  Irvine, CA17 December 2015
Medium company with small company mentality. Mostly worked on my own as a consultant and had very little interaction with management or other employees.
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Overall rating

3.1
Based on 12 reviews
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Ratings by category

2.7Work/Life Balance
3.3Salary/Benefits
2.5Job Security/Advancement
2.1Management
3.1Culture