Symposium Cafe Restaurant & Lounge Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun place to work at
Regional Manager (Former Employee) –  Mississauga, ON4 July 2018
Productive and fun place to work at, management are involved with the staff with strict workplace culture. the hardest part of the job is to be consistent with the customer service.
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Terrible management, cheap company
Host/Desserts (Former Employee) –  Cambridge, ON4 November 2018
bring people to their seats
make desserts and assorted hot and cold beverages
management is terrible and incredibly cheap
Hardest part of the job is dealing with some of the coworkers and managers that make the job very depressing
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stoney creek Management is brutal
Line Cook (Former Employee) –  Stoney Creek, ON14 July 2018
Management at Stoney creek location is extremely narcissistic and controlling.
Schedule comes out LATE, work hours are extreme due to understaffing, and illegal paycheque deductions.
Multiple broken appliances that owner refuses to fix, including vantilation system and fridges.
Pros
Nothing
Cons
It’s like being in an abusive relationship
Was this review helpful?Yes 4NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It’s a good place to work and it’s fast paced. You get a lot of tips!
Server (Current Employee) –  Ajax, ON3 August 2018
Great place to work at overall only for hard workers though. Good hours. Good money. Very fast paced environment at this location. Very high turnover for tables.
Pros
Good hours. 50% off meals. Amazing management!!!!
Was this review helpful?YesNo 2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No appreciation
Server (Former Employee) –  Mississauga, ON18 June 2018
This establishment has good working people, unfortunately management is nowhere near where they should be. There is no appreciation for the work done by servers. Management expects servers to give and give with no incentives. Pay is usually inaccurate and there is no open door policy as concerns go unanswered or ignored. This place has increased anxiety levels significantly.
Was this review helpful?Yes 4No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Make it up as they go along
Manager (Current Employee) –  Milton, ON30 July 2018
No communication amongst upper management. You get sent to the flagship store in Milton for "2 weeks" of training. Most people end up getting their time extended to 4 weeks, I've heard as long as 2 months. This is because trainers are unsupervised and can decide on a whim if you should be "certified" or not on different stations.
If you do well and get good tips they keep you longer (because you don't get to keep your tips while training..), so really that just encourages you to just barley pass their standards in order to move to the next training station, except management can just put you back on a previous station to cover for their regular staff — this wastes days of what should be new training.
They do this freely because your hours don't come out of the Milton store's budget. You get paid by the store that your supposed to go work at after your training, so you're basically free labour for the Milton store and that's exactly what they treat you as.
Be prepared to fight for your wages. Get everything in writing and keep copies of any and every agreement you make with everyone you talk to. There is terrible communication between managers, supervisors, general managers and store owners — sometimes they haven't even known what positions people were training for after a week of shifts.
If you're choosing between Symposium or anywhere else then choose anywhere else. $45,000 part-time managing is just an outright lie, they will never agree to that rate
Pros
Easy
Cons
Uncertainty
Was this review helpful?Yes 5NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Place To Work!!
Server (Current Employee) –  Barrie, ON22 March 2018
My experience with this company...

Shifts are very flexible, management is very understanding and accommodating at this location. Staff are very friendly and work together as a team. The work environment is positive and professional with lots of opportunities to learn and grow. Symposium steps of service set you up for higher check averages which in turn allows you to earn a bigger tip.

Overall a very positive experience working for this company.
Was this review helpful?YesNo 4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great learning experience
Barista/Server (Former Employee) –  Stoney Creek, ON8 May 2018
The job is busy and teaches you a lot about serving and bartending in a smaller resturant.

It is a steady pace, which can be easy to keep up with, although it can feel understaffed at times.

Management can be a little demanding and can sometimes not try to provide individual management needs.
Pros
Discounted lunch, hours, tips
Cons
Management techniques, long (alone) hours
Was this review helpful?Yes 2No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good environment for restaurant job
Barista (Former Employee) –  Toronto, ON23 May 2018
Good staff
Good food
New management - needs work
Making desert/coffee is somewhat enjoyable
Able to change job into server for higher tips/pay
There's a bar
Pros
Good food
Cons
Management needs work
Was this review helpful?Yes 3No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Watch your salary and tips
Cook (Former Employee) –  Georgetown, ON29 November 2018
Uniform cost 160 dollars ..most people have to complain to Labour court to get their money forget your tips in case you leave the job.No hygiene in the kitchen .Smokers never wash their hands.
Pros
Smokers break are welcome
Cons
Steal your hours
Was this review helpful?Yes 2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Barista and Server (Current Employee) –  Toronto25 February 2018
Symposium has an amazing atmosphere and the management is great. Everyone here is very professional and makes working here a great pleasure. Great hours, pay is always on time. The other employees are great and amazing to be around. Good team spirit. If you want to work at a great establishment and have a great working experience this is the place to be!
Pros
No cons
Was this review helpful?Yes 1No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Way too many rules and expensive uniform
Server (Former Employee) –  Barrie, ON10 April 2018
Be prepared to work lots of split shifts and pay 200 bucks for a uniform. Its okay if you've never served before but if you're an experienced server the tips are kind of mediocre. Not piercing or tattoo friendly, and a bunch of other rules (ie if you're a male server you must be clean shaven or take time off to grow a beard). When you first start look forward to a huge booklet of homework and no tables of your own for 2 weeks. Also if you double punch 2 separate orders you will lose your tables to another server. If you don't follow steps of service or miss one during a surprise evaluation they can terminate you on the spot. Lots of turnover.
Pros
Great for those without serving experience.
Cons
Overpriced uniform, homework, mediocre tips, split shifts, some weird rules
Was this review helpful?Yes 6NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Definitely not the most stable work environment
Server (Former Employee) –  Stouffville, ON29 January 2018
Mind you, I came in the middle of a few transitions. During my one year stay at Symposium, management had switched twice. Head office took over and things were TENSE.

Generally, most of the head office staff consisted of unpleasant people. They also had unreasonable demands of their staff, often making us stay way past our scheduled shift time to clean WITHOUT PAY.

I hope it's gotten better now that new management has taken over the franchise, but this place left a sour taste in my mouth.
Was this review helpful?Yes 7No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive fun and great to work at.
Server (Current Employee) –  Ajax, ON3 August 2018
I had a great experience , loved the food , amazing staff , managers are awesome. Good hours and they work around your schedule for the most part. Good tips too.
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive some days and also fun some days
Server (Former Employee) –  Markham, ON23 May 2017
I worked long shifts, 12 hours, the hardest part was washing dishes
most enjoyable was training new staff and meeting regular customers. Management was okay not the greatest. I learned to work under so much pressure during very busy hours and keep my smile at all times and work as a team.
Pros
50% off food and enjoyable staff
Cons
Long hours, no overpay, no bonuses, no work benefits
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Scheduling is a suggestion here.
Line Cook (Former Employee) –  Milton, ON11 December 2017
Kitchen was good enough. Excelled when cooking fresh dishes. Well trained individuals worked well as a team. Was always asked to stay beyond schedule, come in on days off. Booking days off in advance didn't matter, you were still scheduled and expected to find someone else to cover. Schedule was often posted the day before the previous schedule ran out, or changed midway through the week.
Pros
Great free food
Cons
Long hours, Chaotic Scheduling
Was this review helpful?Yes 4No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Uplifting, Organized, Fast-Paced Working Environment
Server/Hostess (Former Employee) –  Brantford, ON29 December 2017
As a server/hostess at the Symposium Café I had many different opportunities within the work day. I learned new skills, I gained knowledge on many things that will further help me in the work field.
Pros
Management, Food, People, Atmosphere
Was this review helpful?Yes 2No 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
I would recommend
Server (Current Employee) –  Barrie, ON22 March 2018
I have worked at symposium for over a year now and I would definitely recommend working here. The smaller scale restaurant is nice and cozy and staff and other employees are friendly and always accommodating!
Pros
Friendly Staff
Cons
Schedule comes out week of
Was this review helpful?Yes 1No 3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
hoped for better
Kitchen Manager (Former Employee) –  Barrie, ON23 March 2017
if you enjoy working extremely long hours, doing 5 ppls work alone, no meal breaks,working with poorly trained staff, remaking the same things over and over because servers cant punch in orders correctly,cancelling all of your out of work plans to accommodate people that don't care about you, you've got a future at symposium
Pros
it's not 24 hours
Cons
management, hours, poorly trained staff
Was this review helpful?Yes 5No 6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Love working for this company. Very unique concept and pleasant atmosphere. Theres also so many choices of foods to choose from.
Secretary/Receptionist (Current Employee) –  Toronto, ON12 December 2017
Awesome! Very unique concept. Artwork / decor is always a conversation starter. Friendly atmosphere and great food/food choices. Wage is good. I recommend Symposium Cafe to all my friends and family. Everyone whos tried it loves it, especially my best friend. She loves the food! :)
Pros
Rewarding, variety of food, wage is good
Cons
None in particular that I can think of
Was this review helpful?Yes 2No 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Symposium Cafe Restaurant & Lounge. Our community is ready to answer.

Ask a Question

Overall rating

3.4
Based on 62 reviews
522
412
39
28
111

Ratings by category

3.4Work/Life Balance
3.0Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.3Culture