Manager (Current Employee) – Milton, ON – 30 July 2018
No communication amongst upper management. You get sent to the flagship store in Milton for "2 weeks" of training. Most people end up getting their time extended to 4 weeks, I've heard as long as 2 months. This is because trainers are unsupervised and can decide on a whim if you should be "certified" or not on different stations. If you do well and get good tips they keep you longer (because you don't get to keep your tips while training..), so really that just encourages you to just barley pass their standards in order to move to the next training station, except management can just put you back on a previous station to cover for their regular staff — this wastes days of what should be new training. They do this freely because your hours don't come out of the Milton store's budget. You get paid by the store that your supposed to go work at after your training, so you're basically free labour for the Milton store and that's exactly what they treat you as. Be prepared to fight for your wages. Get everything in writing and keep copies of any and every agreement you make with everyone you talk to. There is terrible communication between managers, supervisors, general managers and store owners — sometimes they haven't even known what positions people were training for after a week of shifts. If you're choosing between Symposium or anywhere else then choose anywhere else. $45,000 part-time managing is just an outright lie, they will never agree to that rate
Line Cook (Former Employee) – Stoney Creek, ON – 14 July 2018
Management at Stoney creek location is extremely narcissistic and controlling. Schedule comes out LATE, work hours are extreme due to understaffing, and illegal paycheque deductions. Multiple broken appliances that owner refuses to fix, including vantilation system and fridges.
Server (Former Employee) – Mississauga, ON – 18 June 2018
This establishment has good working people, unfortunately management is nowhere near where they should be. There is no appreciation for the work done by servers. Management expects servers to give and give with no incentives. Pay is usually inaccurate and there is no open door policy as concerns go unanswered or ignored. This place has increased anxiety levels significantly.
Front of House Staff (Former Employee) – Georgina, ON – 4 June 2018
Not worth it if you are trying to make decent money consistently. What you are scheduled is not what you work and more often than not tips won’t even cover gas for the week. Because of company culture many senior staff and management have uppity attitudes and are unwillingly to provide feedback or tips to do better even when repeated asked. Hours worked and pay received often don’t match and one must check the schedule and pick up cheques on days off Definitely eye opening to see that servers acts as dishwashers and the kitchens with cramped and breeding grounds for cross contamination. Ultimately not worth the effort and definitely needs an inspection from BBB and MInistry of Labour.
Cash tips (which is illegal at the moment)
Incorrect payment practices, aggressive and negligent management
Server (Former Employee) – Barrie, ON – 10 April 2018
Be prepared to work lots of split shifts and pay 200 bucks for a uniform. Its okay if you've never served before but if you're an experienced server the tips are kind of mediocre. Not piercing or tattoo friendly, and a bunch of other rules (ie if you're a male server you must be clean shaven or take time off to grow a beard). When you first start look forward to a huge booklet of homework and no tables of your own for 2 weeks. Also if you double punch 2 separate orders you will lose your tables to another server. If you don't follow steps of service or miss one during a surprise evaluation they can terminate you on the spot. Lots of turnover.
Great for those without serving experience.
Overpriced uniform, homework, mediocre tips, split shifts, some weird rules
Server (Current Employee) – Barrie, ON – 22 March 2018
My experience with this company...
Shifts are very flexible, management is very understanding and accommodating at this location. Staff are very friendly and work together as a team. The work environment is positive and professional with lots of opportunities to learn and grow. Symposium steps of service set you up for higher check averages which in turn allows you to earn a bigger tip.
Overall a very positive experience working for this company.
Server (Current Employee) – Barrie, ON – 22 March 2018
I have worked at symposium for over a year now and I would definitely recommend working here. The smaller scale restaurant is nice and cozy and staff and other employees are friendly and always accommodating!
Barista and Server (Current Employee) – Toronto – 25 February 2018
Symposium has an amazing atmosphere and the management is great. Everyone here is very professional and makes working here a great pleasure. Great hours, pay is always on time. The other employees are great and amazing to be around. Good team spirit. If you want to work at a great establishment and have a great working experience this is the place to be!
Manager (Current Employee) – Oakridge, ON – 13 December 2017
- Good opportunity to growth - Good wages - Good environment - Good business to learn everyday something new - Flexible hours - Easy to run any shift any position if you follow the system and policy - Businesses on Growth - No surprise - Moving on by market demand
Somthing new and positive different in resturant industry