Symposium Cafe Restaurant & Lounge Employee Reviews

Found 71 reviews matching the search See all 73 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Abusive owners
Server (Former Employee) –  Woodbridge, ON29 May 2019
During the 2 years of working at this location, i realized the owners and management dont care about giving guests an enjoyable experience, they expect the servers to get rid of tables and follow unrealistic serving standards. The sales are so low that making tips is about minimum wage. Every bill is around 10-30$ which means tips are about 2-5$ per table. Might as well work at mcdonalds. Servers must follow a script when a table walks in, this includes a long speech about daily features, happy hour, beverages, etc. But there is no dishwashers, no hosts and no nightime cleaning staff. Servers are constantly washing dishes and sweeping and mopping the floors instead of paying attention to their guests. Management often spends time in the office doing absolutely nothing while restaurant is almost full of guests. I have been a server at multiple restaurants and this is beyoned the worst experience ive had working for a franchise. I recommend applying to mcdonalds before going to symposium. Kitchen staff is always making mistakes and the turnover rate is so high that you will see new workers almost everyweek. Owners are fighting and dealing with legal issues everyday and police have been called on multiple ocasions. Do not apply at this location.
Pros
Getting to eat mistaken items
Cons
Kitchen and management incompetence
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun but can be a little hard on employees
Cook/Prep (Current Employee) –  Brantford, ON13 May 2019
It’s a great place sweet owners the best employees great food and love the space however the owner can be a little biased When it come to the cooking and work hours
Pros
Nice people
Cons
Nothing is done correctly
Was this review helpful?Yes 2NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible place to work
Server (Former Employee) –  Ajax, ON8 April 2019
This place has their servers working for free a lot of the time. You have 4 tables, all your side duties and then are cut. Which means a you have a half hr to get everything done or you're working for free.

Management is constantly negative and unsupportive of staff. There is no teamwork between BOH and FOH.

I would not recommend to anyone
Pros
50% discount, decent tip money
Cons
Long hours, working for free, nothing is appreciated
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Exciting
Server/Manager, Pedro Rugamas (Former Employee) –  Woodbridge, ON31 March 2019
Customer service is paramount in the food service industry. I learned how to deal with conflict and time management. I made many lifelong friends and acquired the skill of multitasking and customer relations.
Was this review helpful?YesNo 2Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Mediocre
Restaurant Server (Former Employee) –  Mississauga, ON1 March 2019
The environment is nice but the management is mediocre. My first serving job, so learnt every step. Very diverse group of customers and co-workers. Long hours would be the hardest part but interaction between colleagues was enjoyable.
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace
Alliston - Server (Current Employee) –  Alliston, ON22 February 2019
Typical day at work consisted of greeting guests, serving tables, cleaning/organizing, side duties, along with eventually being put onto bar in November 2018. Personally enjoy every aspect of this job because I am a people person. Just want a couple night shifts a week along side my main job, which will hopefully provide me with more "normal" hours, (ex. 9-5).
Pros
Great environment
Cons
Late hours
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst experience in a workplace
Server/Hostess (Current Employee) –  Georgetown, ON22 February 2019
I worked at the Georgetown location and it was awful. Managers were lazy and inappropriate, very disorganized, customer complaints were a norm. My first serving job and I was so happy when I found out not all serving jobs were like this one when I eventually left.
Pros
Good tips
Cons
No breaks (mother's day I worked 13 hours with no break), disorganized, rude managers, negative environment
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great for first time resturant experience
Server (Former Employee) –  Vaughan, ON19 February 2019
Didn't have experience working in a resturant before. Many places require at least one year of experience but this one doesn't so it's a good place to start. The resturant is pretty cheap, where servers don't get much discount or benefits. I did enjoy my time there. It was hard to get used to at first, but if you're up for a challenge it'll be fine. Had to learn to stay on my feet and alert, paying attention to my tables, keeping as professional, quick, helpful. The good thing is it's a beautiful place to work. Managers were okay. If you're humble and kind you should be fine.
Pros
Good first resturant job. Tips.
Cons
Tough customers, managers, and lack of discounts
Was this review helpful?Yes 2NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Average Restaurant
Barista and cook (Current Employee) –  Stouffville, ON31 January 2019
I go into work, do what I am told (Sometimes more cleaning than cooking). Lately business has been very slow, but there are always tasks to be completed.
Pros
Free meals.
Cons
Long hours.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Growth challenge
Dishwasher (Former Employee) –  Vaughan, ON10 January 2019
Good place to learn cooking
And opportunity for growth.
Friendly staff
Nice managers
Free drinks
Free dinner
Smart work
Low pay
Flexible hours
6 hours shift
Pros
Free drinks and dinner
Cons
Low wage
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Watch your salary and tips
Cook (Former Employee) –  Georgetown, ON29 November 2018
Uniform cost 160 dollars ..most people have to complain to Labour court to get their money forget your tips in case you leave the job.No hygiene in the kitchen .Smokers never wash their hands.
Pros
Smokers break are welcome
Cons
Steal your hours
Was this review helpful?Yes 5NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Terrible management, cheap company
Host/Desserts (Former Employee) –  Cambridge, ON4 November 2018
bring people to their seats
make desserts and assorted hot and cold beverages
management is terrible and incredibly cheap
Hardest part of the job is dealing with some of the coworkers and managers that make the job very depressing
Was this review helpful?Yes 4NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
bleh
SERVER (Former Employee) –  Brantford, ON16 October 2018
The staff was nice but the whole place was unorganized. One cook walked out during a shift, there was only one manager who was great at what she did and deserved a raise. Chit times were extensively long some nights even not during a busy time/rush.
Was this review helpful?Yes 5NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive fun and great to work at.
Server (Current Employee) –  Ajax, ON3 August 2018
I had a great experience , loved the food , amazing staff , managers are awesome. Good hours and they work around your schedule for the most part. Good tips too.
Was this review helpful?Yes 1No 2Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It’s a good place to work and it’s fast paced. You get a lot of tips!
Server (Current Employee) –  Ajax, ON3 August 2018
Great place to work at overall only for hard workers though. Good hours. Good money. Very fast paced environment at this location. Very high turnover for tables.
Pros
Good hours. 50% off meals. Amazing management!!!!
Was this review helpful?YesNo 3Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Make it up as they go along
Manager (Current Employee) –  Milton, ON30 July 2018
No communication amongst upper management. You get sent to the flagship store in Milton for "2 weeks" of training. Most people end up getting their time extended to 4 weeks, I've heard as long as 2 months. This is because trainers are unsupervised and can decide on a whim if you should be "certified" or not on different stations.
If you do well and get good tips they keep you longer (because you don't get to keep your tips while training..), so really that just encourages you to just barley pass their standards in order to move to the next training station, except management can just put you back on a previous station to cover for their regular staff — this wastes days of what should be new training.
They do this freely because your hours don't come out of the Milton store's budget. You get paid by the store that your supposed to go work at after your training, so you're basically free labour for the Milton store and that's exactly what they treat you as.
Be prepared to fight for your wages. Get everything in writing and keep copies of any and every agreement you make with everyone you talk to. There is terrible communication between managers, supervisors, general managers and store owners — sometimes they haven't even known what positions people were training for after a week of shifts.
If you're choosing between Symposium or anywhere else then choose anywhere else. $45,000 part-time managing is just an outright lie, they will never agree to that rate
Pros
Easy
Cons
Uncertainty
Was this review helpful?Yes 9NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stoney creek Management is brutal
Line Cook (Former Employee) –  Stoney Creek, ON14 July 2018
Management at Stoney creek location is extremely narcissistic and controlling.
Schedule comes out LATE, work hours are extreme due to understaffing, and illegal paycheque deductions.
Multiple broken appliances that owner refuses to fix, including vantilation system and fridges.
Pros
Nothing
Cons
It’s like being in an abusive relationship
Was this review helpful?Yes 9NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun place to work at
Regional Manager (Former Employee) –  Mississauga, ON4 July 2018
Productive and fun place to work at, management are involved with the staff with strict workplace culture. the hardest part of the job is to be consistent with the customer service.
Was this review helpful?YesNo 4Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No appreciation
Server (Former Employee) –  Mississauga, ON18 June 2018
This establishment has good working people, unfortunately management is nowhere near where they should be. There is no appreciation for the work done by servers. Management expects servers to give and give with no incentives. Pay is usually inaccurate and there is no open door policy as concerns go unanswered or ignored. This place has increased anxiety levels significantly.
Was this review helpful?Yes 8No 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good environment for restaurant job
Barista (Former Employee) –  Toronto, ON23 May 2018
Good staff
Good food
New management - needs work
Making desert/coffee is somewhat enjoyable
Able to change job into server for higher tips/pay
There's a bar
Pros
Good food
Cons
Management needs work
Was this review helpful?Yes 3No 2Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Symposium Cafe Restaurant & Lounge. Our community is ready to answer.

Ask a Question

Overall rating

3.3
Based on 73 reviews
523
415
311
211
113

Ratings by category

3.3Work/Life Balance
2.9Salary/Benefits
2.9Job Security/Advancement
2.9Management
3.2Culture