Key multiple fields of data from images for GBS Business channels/customers and other Symcor applications. Ensured complete understanding of multiple GBS Applications and the respective client requirements therein. Maintained a high level of productivity based on the application productivity standards – measured in keystrokes per hour and varying by application discipline. Conserved a high level of accuracy in each application giving special attention to minimizing client impact errors. Complete understanding of data entry instructions per client’s profile. ensured processing deadlines are met. Handle daily workflow to optimize utilization of GBS systems/applications. Maintained individual performance standards. Identified any/all quality issues within the GBS Data Entry application/customer statement/coupons reporting any issues to PSO of respective GBS business unit (BU). Delivered exceptional customer service through teamwork and quality commitments.
Project Coordinator (Former Employee) – Mississauga, ON – 31 August 2017
Love being a part of a team and also working independently on projects. Work place culture was active and fun. Managers and workers joined together for work related things also incentively to keep the workers going.
Process Analyst (ITIL) (Former Employee) – Mississauga, ON – 8 August 2017
I worked for this company for 7 years. Had no complaints about salary, benefits, work environment, learning opportunities (directly from the job). Maybe a little about career advancement opportunities.
Above average salary, benefits and work environment
Print Operator (Former Employee) – Mississauga, ON – 9 March 2017
In the beginning it was a good place to work, there was employee programs, incentives, bonuses for years worked there, employee functions, then management changed and so did the work ethic. Happy I left.
Proof Operator (Current Employee) – Calgary, AB – 18 September 2016
The work at symcor is busy and consistent however with the advancing technology so was the business. I was with symcor for 15 years and enjoyed the hours working evenings as it seemed fit for my family.
Manager (Former Employee) – Mississauga, ON – 23 June 2016
Love the people, love the culture. The organisation is going through transformation right now. Exceptional treatment of employees, great work life balance. Managers always seeking to promote the best idea.
Ice Cream, great training and personal development, committed to customer focus