Pleasing people, weather they deserve it or not. Supervisor (Former Employee) – Sherbrooke, QC – 5 October 2017 Client services at their most intense. When it's not really about the clients on the phone, it's about the clients who are paying the bill. A balancing act that just needs to get done.
good people to work with
terrible work life balance
Was this review helpful? Yes No 1 Report Other Sykes Enterprises, Incorporated Employee Reviews Ability to increase your typing skills, a decent enviroment and plenty of encouragement Customer Service Representative (Current Employee) – Miramichi, NB – 13 February 2018 No room for a salary increase, no way to climb the corporate ladder as it were, plenty of rewards for doing well at your job however such as a "Free Hot Drink Day" or a raffle.
Rewards, Auctions, Raffles, flexible hours
No way to advance your position, no raises or bonuses
Was this review helpful? Yes No Report Great Training Inbound Customer Service Representative (Former Employee) – Saint John, NB – 12 February 2018 I really appreciated the fact that Sykes gave us a proper 6 weeks of training before they out us out on the floor. Once it was time to hit the floor we got to shadow call with experienced representatives. Was this review helpful? Yes No Report