Sykes Enterprises, Incorporated Employee Review

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Pleasing people, weather they deserve it or not.
Supervisor (Former Employee) –  Sherbrooke, QC5 October 2017
Client services at their most intense. When it's not really about the clients on the phone, it's about the clients who are paying the bill. A balancing act that just needs to get done.
Pros
good people to work with
Cons
terrible work life balance
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Fun
Customer Service Representative (Former Employee) –  PH21 May 2018
It was fun when I worked there though I only worked for 6 months just because of the management at that time. If the management was good enough to treat their employees fairly I would have stayed there for a long time. But again this is just based on my experience, it is still based on how you deal with your own issues in the company
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Telemarketing, Sales, Customer Service, Technical Support Job - Work From Home
Technical Support Representative (Former Employee) –  Toronto, ON9 May 2018
This company is excessively unprofessional and at times unethical.

Your conscious will continually be stretched to the limit, especially when they ask you to mistreat senior citizens.

A very hard company to work for.

Management has no prior business experience and they handle issues on a crisis only basis.

I do not recommend this employer unless you have no other options.
Pros
work from home
Cons
all else
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Overall rating

3.4
Based on 4,766 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture