Sykes Enterprises, Incorporated Employee Review

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Pleasing people, weather they deserve it or not.
Supervisor (Former Employee) –  Sherbrooke, QC5 October 2017
Client services at their most intense. When it's not really about the clients on the phone, it's about the clients who are paying the bill. A balancing act that just needs to get done.
Pros
good people to work with
Cons
terrible work life balance
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Other Sykes Enterprises, Incorporated Employee Reviews

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work from home
Bilingual Customer Loyalty Agent (Current Employee) –  Work from Home15 August 2018
I enjoy working from home. I enjoy the flexibility of the hours. I enjoy not having to drive to work in bad weather. I enjoy customer service and being able to assist customers.
Pros
work from home
Cons
stressful
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Horrible
Technical Support (Former Employee) –  Barrie, ON7 August 2018
It was a work at home position, so the environment is comfy i guess. My manager was understanding and quite good at her job, however the work was terrible, the pay was dismal, training was awful and patchy, missing key details. and overall it was an unpleasant experience.
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Overall rating

3.4
Based on 5,060 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture