Sykes Enterprises, Incorporated Employee Review

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Telehealth is cool, but not worth the pay wage.
Health Service Representative (Current Employee) –  North Bay, ON26 September 2017
The stress outweighs the salary. I find myself experiencing panic attacks because of the high call volumes, the very loud environment and callers who are very rude. The monetary compensation falls very short for the amount of work that is expected. Management proves to be a cut throat environment, unable to trust the TL's and the Senior TL's.
Pros
Telehealth and Legal Services are interesting
Cons
too much stress, very high call volume
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Fun
Customer Service Representative (Former Employee) –  PH21 May 2018
It was fun when I worked there though I only worked for 6 months just because of the management at that time. If the management was good enough to treat their employees fairly I would have stayed there for a long time. But again this is just based on my experience, it is still based on how you deal with your own issues in the company
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Telemarketing, Sales, Customer Service, Technical Support Job - Work From Home
Technical Support Representative (Former Employee) –  Toronto, ON9 May 2018
This company is excessively unprofessional and at times unethical.

Your conscious will continually be stretched to the limit, especially when they ask you to mistreat senior citizens.

A very hard company to work for.

Management has no prior business experience and they handle issues on a crisis only basis.

I do not recommend this employer unless you have no other options.
Pros
work from home
Cons
all else
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Overall rating

3.4
Based on 4,776 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture