Sykes Enterprises, Incorporated Employee Review

View all Sykes Enterprises, Incorporated reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work from home
Customer Service Representative (Former Employee) –  London, ON15 January 2018
Sykes was a good company to work for, except for having to do overnight shift (11pm - 7am).

This company provided emergency roadside assistance for all of Canada, and Canadian members travelling in the U.S.

I learned a lot about the geography of Canada and really enjoyed helping the members get assistance as quickly as possible.

There is no "hard" part to this job as full training is provided and team leaders to help you manage each call.
Pros
working from home
Cons
overnight hours
Was this review helpful?Yes 17No 2Report

Other Sykes Enterprises, Incorporated Employee Reviews

Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
work from home
Bilingual Customer Loyalty Agent (Current Employee) –  Work from Home15 August 2018
I enjoy working from home. I enjoy the flexibility of the hours. I enjoy not having to drive to work in bad weather. I enjoy customer service and being able to assist customers.
Pros
work from home
Cons
stressful
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible
Technical Support (Former Employee) –  Barrie, ON7 August 2018
It was a work at home position, so the environment is comfy i guess. My manager was understanding and quite good at her job, however the work was terrible, the pay was dismal, training was awful and patchy, missing key details. and overall it was an unpleasant experience.
Was this review helpful?Yes 2NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Sykes Enterprises, Incorporated. Our community is ready to answer.

Ask a Question

Overall rating

3.4
Based on 5,055 reviews
51.3K
41.3K
31.2K
2550
1710

Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture