Rogers Cable Tech (Former Employee) – Home Based – 26 January 2018
Working from home with Sykes was a new experience for me, and I enjoyed it for the most part, the pay was great, and honestly good management....BUT they're way to naggy If you are 1 minute over your 10 min break, they nag, the TL's are nice but management is quick to give you "write ups" then constantly warn about termination..
If you dont say your scripts verbatim they nag... everything is a problem for them...
If you are sick and cant work, they still expect you to work..
Stress like that is not for employees, unless you want to be a slave...
Other Sykes Enterprises, Incorporated Employee Reviews
Job Work/Life Balance
Very busy taking phone calls from customers
Customer Service Representative (Former Employee) – Riverview, NB – 25 September 2018
Responding to customers of what they want for service, assist the customers in getting the correct service. Lots of help to help you out when your not understanding something. Hardest part was when customers were very unhappy with their services. Best part was working with great colleagues.
Bilingual Customer Care (Current Employee) – Guelph, ON – 13 September 2018
The most enjoyable part of my job with Sykes is that I get to be home with my kids and still work. I don't have to worry about commuting in bad weather or any of the other things those in regular office settings have to take into consideration every day.