Sykes Enterprises, Incorporated Employee Review

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Worked for Rogers through Sykes
Rogers Cable Tech (Former Employee) –  Home Based26 January 2018
Working from home with Sykes was a new experience for me, and I enjoyed it for the most part, the pay was great, and honestly good management....BUT they're way to naggy If you are 1 minute over your 10 min break, they nag, the TL's are nice but management is quick to give you "write ups" then constantly warn about termination..

If you dont say your scripts verbatim they nag... everything is a problem for them...

If you are sick and cant work, they still expect you to work..

Stress like that is not for employees, unless you want to be a slave...

honestly just hire robots to work for you...
Pros
Great Pay
Cons
If you work for them you'll rip your hair out
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Fun
Customer Service Representative (Former Employee) –  PH21 May 2018
It was fun when I worked there though I only worked for 6 months just because of the management at that time. If the management was good enough to treat their employees fairly I would have stayed there for a long time. But again this is just based on my experience, it is still based on how you deal with your own issues in the company
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Telemarketing, Sales, Customer Service, Technical Support Job - Work From Home
Technical Support Representative (Former Employee) –  Toronto, ON9 May 2018
This company is excessively unprofessional and at times unethical.

Your conscious will continually be stretched to the limit, especially when they ask you to mistreat senior citizens.

A very hard company to work for.

Management has no prior business experience and they handle issues on a crisis only basis.

I do not recommend this employer unless you have no other options.
Pros
work from home
Cons
all else
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Overall rating

3.4
Based on 4,777 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture