Sykes Enterprises, Incorporated Employee Review

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Worked for Rogers through Sykes
Rogers Cable Tech (Former Employee) –  Home Based26 January 2018
Working from home with Sykes was a new experience for me, and I enjoyed it for the most part, the pay was great, and honestly good management....BUT they're way to naggy If you are 1 minute over your 10 min break, they nag, the TL's are nice but management is quick to give you "write ups" then constantly warn about termination..

If you dont say your scripts verbatim they nag... everything is a problem for them...

If you are sick and cant work, they still expect you to work..

Stress like that is not for employees, unless you want to be a slave...

honestly just hire robots to work for you...
Pros
Great Pay
Cons
If you work for them you'll rip your hair out
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Fun workplace
Customer Service Agent (Former Employee) –  Philippines24 February 2018
We handle calls from the US, Customer service from different telcommunication company. Helping them with their bill inquiry.We also handled Technical problems with their phone lines
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Ability to increase your typing skills, a decent enviroment and plenty of encouragement
Customer Service Representative (Current Employee) –  Miramichi, NB13 February 2018
No room for a salary increase, no way to climb the corporate ladder as it were, plenty of rewards for doing well at your job however such as a "Free Hot Drink Day" or a raffle.
Pros
Rewards, Auctions, Raffles, flexible hours
Cons
No way to advance your position, no raises or bonuses
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Overall rating

3.4
Based on 4,470 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.2Culture