Customer Service Agent (Current Employee) – Home Based – 10 July 2013
Have been working here for 7 months, and the people who approve time off and who set up your schedules are completely lacking organizational skills! they are terrible. Also, when I started, I was told that I would get a certain not so great shift, for so long, and then I would be able to get a better one after a few months. I had the terrible shift, for 4 months, then finally had a good shift for 3 weeks, then was forced into cross training, and am back to having a terrible shift again. There response, was "oh well, deal with it". To them , you are just a name on a screen, its terrible.
Other Sykes Enterprises, Incorporated Employee Reviews
Job Work/Life Balance
i made a lot of good friends there
Inbound customer service representative (Former Employee) – Miramichi, NB – 20 March 2018
it was very stressful but i was also fresh out of highschool, so any job would have been stressful due to the change. but it wasn't terrible due to teaching me the responsibilities of hard work and being an adult.
my co-workers and assisting people felt great.
sitting down for 8 hours a day was hard on my back.
Registered Nurse (Current Employee) – London, ON – 18 March 2018
I have worked here for a year and I do not like this job one bit. The only thing that makes it bare able is the fact that I work from home. You have difficult callers, and are forced to stick to a script and not able to use your nursing knowledge. The breaks are way too short for a 10 hour shift. It is an exhausting job! Call after call and no positive reinforcement from my manager. I don’t have anything positive to say about this job. The turnover is very high. 3 classes started after ours and more than half of them left. I would leave if I could find something else.
Work from home, decent benefits
Long hours, short breaks, isolating, too many more to name