Sykes Enterprises, Incorporated Employee Review

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Terrible work environment
Registered Nurse (Former Employee) –  Etobicoke, ON1 February 2018
As an RN, this was the worst job I've ever had. First of all, you have to rush the caller who is already afraid and not feeling well, all because you have to keep your calls under a certain time frame. You must follow a script and you cannot deviate from their pathway. In other words, you are not encouraged or allowed to use your nursing judgement.
They hire a group of people at one time, train them the way they want, and weed out the rest. Their feedback is punitive and I wouldn't recommend my worst enemy work there.
Pros
decent RN wage and benefits
Cons
There are too many to list, but parking was very expensive
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nice job from home
Technical Support Agent (Former Employee) –  Bathurst, NB3 February 2019
management was alright job on its own can be hard on the moral-but you work form home and there not to strict if you give some effort and youre home so you can wear whatever and tmake it causy
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Boring call centre job, not much to talk about
Sales Representative (Former Employee) –  Riverview, NB24 January 2019
The job was not at all fulfilling. A boring call centre job, not much to talk about. Had decent insurance and pay slightly over minimum wage. Not a career but makes for a decent job!
Pros
Good Insurance
Cons
Horrible Clients
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Overall rating

3.4
Based on 5,542 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture