Sykes Enterprises, Incorporated Employee Review

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Sykes
Customer Service Consultant (Former Employee) –  Peterborough, ON3 October 2017
The people who worked here were great, go to be first line for Rogers in customer service. The training was a great experience and the people who work there are great.
Pros
free lunches some days
Cons
long hours, poor management
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Telemarketing, Sales, Customer Service, Technical Support Job - Work From Home
Technical Support Representative (Former Employee) –  Toronto, ON9 May 2018
This company is excessively unprofessional and at times unethical.

Your conscious will continually be stretched to the limit, especially when they ask you to mistreat senior citizens.

A very hard company to work for.

Management has no prior business experience and they handle issues on a crisis only basis.

I do not recommend this employer unless you have no other options.
Pros
work from home
Cons
all else
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Employees are priority
Technical Support Specialist (Former Employee) –  Phillippines20 April 2018
SYKES provides support to top global brands and industry leaders, including companies under the Fortune 500 roster. We are proud to support global front-runners in the fields of communication and technology, financial services, healthcare, transportation, and leisure industries.
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Overall rating

3.4
Based on 4,760 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture