Sykes Enterprises, Incorporated Employee Review

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Bad hours and Bad pay
Customer Service Representative (Former Employee) –  Peterborough, ON2 October 2013
Work hours 3:00pm - Midnight and all mixed days never a proper set shift and the hours didn't work with my home life.

I learned how to navigate between several computer programs at the same time.

The hardest part of the job was the hours and lack of time with my son.
Pros
Learned something new
Cons
Evening work and no weekends at home
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Employees are priority
Technical Support Specialist (Former Employee) –  Phillippines20 April 2018
SYKES provides support to top global brands and industry leaders, including companies under the Fortune 500 roster. We are proud to support global front-runners in the fields of communication and technology, financial services, healthcare, transportation, and leisure industries.
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work from home technical support position
Technical Support Analyst (Former Employee) –  Edmonton, AB6 April 2018
work from home technical support position
management is full of apathy
managers will not support employees
terrible pay, minimum wage and they pay down to the second
no support from management
supply all your own materials
Pros
work from home
Cons
everything else aside from work from home is terrible at this company
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Overall rating

3.4
Based on 4,674 reviews
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3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture