Sykes Enterprises, Incorporated Employee Review

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call centre
Customer Service representative (Former Employee) –  Sydney, NS7 February 2018
answered phones to help people with their phones and any questions they had about there bill or phone. also called people about upgrades or overages on their bill.
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Very busy taking phone calls from customers
Customer Service Representative (Former Employee) –  Riverview, NB25 September 2018
Responding to customers of what they want for service, assist the customers in getting the correct service. Lots of help to help you out when your not understanding something. Hardest part was when customers were very unhappy with their services. Best part was working with great colleagues.
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Passable
Bilingual Customer Care (Current Employee) –  Guelph, ON13 September 2018
The most enjoyable part of my job with Sykes is that I get to be home with my kids and still work. I don't have to worry about commuting in bad weather or any of the other things those in regular office settings have to take into consideration every day.
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Overall rating

3.4
Based on 5,253 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture