I currently work here....and I am in training. The training instructors are rude, and have attitudes, and most don't even try to help you at all. The training classes are useless, you won't start to learn anything until you get out there on production. My trainer was always putting me on the spot in front of everyone, and making me feel worthless every night. and the managers sometimes don't even know what they are doing themselves. The job has a bad rep of firing people for little to nothing and that is SO TRUE.... The only good thing about it is the pay and the benefits. My coworkers are messy except for maybe a few.
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Employees are priority
Technical Support Specialist (Former Employee) – Phillippines – 20 April 2018
SYKES provides support to top global brands and industry leaders, including companies under the Fortune 500 roster. We are proud to support global front-runners in the fields of communication and technology, financial services, healthcare, transportation, and leisure industries.
Technical Support Analyst (Former Employee) – Edmonton, AB – 6 April 2018
work from home technical support position management is full of apathy managers will not support employees terrible pay, minimum wage and they pay down to the second no support from management supply all your own materials
Pros
work from home
Cons
everything else aside from work from home is terrible at this company