Sykes Enterprises, Incorporated Employee Review

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Csr
Telecommunications Sales Representative (Former Employee) –  Lindsay, ON6 October 2017
My typical day was to do better than yesterday. I learned many things about the product and about upselling. Management was awesome. I enjoyed that it was diverse in culture. Hardest part was when I left the job because I really enjoyed being there.
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work from home
Bilingual Customer Loyalty Agent (Current Employee) –  Work from Home15 August 2018
I enjoy working from home. I enjoy the flexibility of the hours. I enjoy not having to drive to work in bad weather. I enjoy customer service and being able to assist customers.
Pros
work from home
Cons
stressful
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Horrible
Technical Support (Former Employee) –  Barrie, ON7 August 2018
It was a work at home position, so the environment is comfy i guess. My manager was understanding and quite good at her job, however the work was terrible, the pay was dismal, training was awful and patchy, missing key details. and overall it was an unpleasant experience.
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Overall rating

3.4
Based on 5,066 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture