Sykes Enterprises, Incorporated Employee Review

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I would do it again
Representative Technical Support (Former Employee) –  Middleton, NS21 December 2017
Hi stress job.. did it for 3 years... Have to meet metrics. Have to follow script... very difficult when dealing with real human beings with cell phone problems. I enjoyed dealing with people. The management was great..

Good experience in general, would do it again.. But then again
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Fun as work form home
remote contract agent (Current Employee) –  Vancouver, BC13 November 2018
It is a comfortable job from home, as the start shift is 4 am and as well teh pay scale is not upto the market in BC thinking of options as family with 2 kids in BC is challenging.
Pros
work from home
Cons
timings and pay
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Horrible
Customer Service Representative (Former Employee) –  London5 November 2018
My experience with this company was horrible, I was harassed by a team leader because she did not like me. I am not sure why but she was ugly inside and out. I did a good job but never appreciated.....would never recommend this company, they hired people constantly because people quit daily!
Pros
nothing
Cons
everything
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Overall rating

3.4
Based on 5,321 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture