Sykes Enterprises, Incorporated Employee Review

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Experience
CUSTOMER SERVICE AGENT (Former Employee) –  Sydney, NS14 December 2017
I enjoyed working at Sykes, I would work double shifts with no issues. I was coached, was asked to move to another account with encouragement to apply for supervisor. this account failed and moved to another, I was promoted to supervisor on this account within 3 months. I had training and worked with ABAY. Sykes was a great place to work. I had worked at Sykes for approx. 18 months before being promoted.
Pros
great coaches
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Other Sykes Enterprises, Incorporated Employee Reviews

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Fun workplace
Customer Service Agent (Former Employee) –  Philippines24 February 2018
We handle calls from the US, Customer service from different telcommunication company. Helping them with their bill inquiry.We also handled Technical problems with their phone lines
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Ability to increase your typing skills, a decent enviroment and plenty of encouragement
Customer Service Representative (Current Employee) –  Miramichi, NB13 February 2018
No room for a salary increase, no way to climb the corporate ladder as it were, plenty of rewards for doing well at your job however such as a "Free Hot Drink Day" or a raffle.
Pros
Rewards, Auctions, Raffles, flexible hours
Cons
No way to advance your position, no raises or bonuses
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Overall rating

3.4
Based on 4,470 reviews
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3.3Work/Life Balance
3.1Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.2Culture