Sykes Enterprises, Incorporated Employee Review

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Productive and a very fun place to work at.
Bilingual Customer Service Representative (Former Employee) –  Sterling, CO11 December 2013
A job that requires much patience with irate customers and can be hard at times but the coworkers and management make it easier to cope with.
Pros
Two 15 min breaks throughout the day with a 1 hour lunch.
Cons
Sitting for long periods of time.
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Fun
Customer Service Representative (Former Employee) –  PH21 May 2018
It was fun when I worked there though I only worked for 6 months just because of the management at that time. If the management was good enough to treat their employees fairly I would have stayed there for a long time. But again this is just based on my experience, it is still based on how you deal with your own issues in the company
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Telemarketing, Sales, Customer Service, Technical Support Job - Work From Home
Technical Support Representative (Former Employee) –  Toronto, ON9 May 2018
This company is excessively unprofessional and at times unethical.

Your conscious will continually be stretched to the limit, especially when they ask you to mistreat senior citizens.

A very hard company to work for.

Management has no prior business experience and they handle issues on a crisis only basis.

I do not recommend this employer unless you have no other options.
Pros
work from home
Cons
all else
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Overall rating

3.4
Based on 4,774 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.0Job Security/Advancement
3.1Management
3.2Culture