Customer Service Representative (Current Employee) – Peterborough, ON – 10 August 2017
Very rewarding environment if one applies oneself to fulfill client's expectations. Demanding targets which I found are achievable. Interesting work place which changes constantly. Environment meets constant upgrade of media demands. Good training with assistance from support staff. Constant encouragement from management.
Customer Service Representative (Former Employee) – Peterborough, ON – 9 August 2017
you listen to people complain about there bills and services. place ordered of new services and devices. People are amazing. Compensation not worth the stress. TMs are pretty cool. company closing in Peterborough
Customer Care Representative (Former Employee) – Peterborough, ON – 12 July 2017
Working at Sykes is great if you don't depend on it to pay hours as the work drops drastically during summer. management isn't too bad. environment is slightly difficult by being near parking garage and under movie theater.
Customer Service Representative (Former Employee) – Peterborough, ON – 24 November 2016
Sykes is an environment where there are a lot of the same people in the same situations dealing with relatively the same things. These are trained experts on how to not only deal with customer service interactions but how to deal with them benefiting yourself and the cx.
Customer Service Representative (Former Employee) – Peterborough, ON – 16 October 2016
This was one of my favourite places to work. Lots of people here were interesting, and fun to hang out with. Even work hours were entertaining as between calls someone was always willing to chat or play some cards.