Swish Maintenance Employee Reviews

Showing all 34 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Toxic work environment
Office (Former Employee) –  Peterborough, ON4 October 2018
A miserable place to work! Management is a joke. They had to nominate themselves for best employer with no input from those who do the actual work. Want to hate your life every day? Apply here!
Was this review helpful?Yes 9NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Industry Training but no Career Advancement
Manager (Former Employee) –  Toronto, ON1 October 2018
There are some good things about working at Swish however it is hard to remain positive about your career due to the favoritism and unfair treatment of employees. Promotions are based on your last name or who you know, rather than your performance and merit. The same goes for bonuses and pay raises.It is very discouraging.
Some good people who could have made a difference have left due to this.
You can gain great industry knowledge here but do not expect to advance your career.
Pros
Decent Training Programs and Benefits
Cons
Favoritism and lack of Transparency
Was this review helpful?Yes 5NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Family owned business
Customer Service Representative (Current Employee) –  Oakville, ON17 September 2018
A great place to work. As it is a family run business, they are understanding of your need for family time and are accommodating to your needs. There is a feeling of family in each branch
Was this review helpful?Yes 1No 3Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Need to suck up to be promoted
Salesperson (Former Employee) –  Toronto, ON10 September 2018
A lot of promotions are about being in that inner circle. They try to find ways of making you too structured to their way of thinking. It was the worst work experience I ever had. Not the place to work if you want to be your own person. I have seen a lot of good people there terminated after years of service so don’t ever think your job is secure. I have worked at 5 other companies before and was treated with a lot more respect and appreciation.
Pros
It is a job if you are desperate
Cons
Only can voice your opinion if it is the company way.
Was this review helpful?Yes 6NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Was a lovely place to work
Warehouse Worker (Former Employee) –  Oakville, ON1 September 2018
I really Enjoyed working here and really got along with my managers and colleges. However unfortunately I had to leave due to moving country! Lots of overtime
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Learning Experience
Inventory Analyst (Former Employee) –  Peterborough, ON31 July 2018
The best part of the workplace culture was the openness of the company where everyone was approachable from fellow colleagues to the more senior and those in management.
Was this review helpful?YesNo 2Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
toxic enviroment
Service Technician (Former Employee) –  Oakville, ON, London17 July 2018
No long standing employees or management. They can't get a steady work force, therefore expect you to live and breathe the place. Management only like to hear themselves talk, culture will never change untill they get mirrors in the front office.
Pros
paycheck
Cons
MICRO Managers, Poor Leadership
Was this review helpful?Yes 9NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Looking for a mind numbing company? Choose Swish.
Anon (Former Employee) –  Whitby, ON18 June 2018
There is such a disconnect between the high ups and the rest of the company.

Goals can be set one day then completely changed the next day.

Looking to advance in your career? Good luck. I know employees that have worked at this company 20 years and have the exact same title with minimal increase in pay.

Workplace culture is a joke too, no value is placed on the social interaction between departments and the environment feels tense at all times.

The most frustrating part of this company is the lack of direction. There is no direction and there are too many leaders pushing employees and the business in different directions.

P.S

This company is over 60 years old. It runs the exact same way as day one. The software is dated and sales techniques are ancient.


My advice to the company
- Directors and managers need to be on the same page when moving forward.
- Managers need to have a working knowledge of the platforms employees are working on.
- Get with the times. Stop using software that needs to mirror an ancient operating system in order to work (Point force). Embrace the future and take advantage of new platforms.
Pros
Benefits
Cons
Breeding ground for incompetence
Was this review helpful?Yes 11No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great Canadian Company
New Business Development (Former Employee) –  Calgary, AB17 May 2018
Awesome company to work for as it has that small company feel, with very large output across Canada. Still a privately owned, Canadian company so has great perks!
Was this review helpful?Yes 1No 5Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great
Inside Sales and Marketing (Former Employee) –  Barrie, ON22 April 2018
Dealing with Janitorial Sanitation, handling of new and existing customers. Inventory Support, Sales, Warehousing, Phone Support to inside sales staff.
Was this review helpful?YesNo 5Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good people, most management unqualified, very disorganized, old school values. Promotions are mostly done by favouritism.
Clerk (Former Employee) –  Peterborough, ON1 April 2018
Good people, most management unqualified, very disorganized, old school values. Promotions are mostly done by favouritism. Pay was below average for the area, benefits were okay. Don't expect too much if you apply here!
Cons
Long hours
Was this review helpful?Yes 3NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Infighting within Management Creates Uncertainty for Employees
Manager (Former Employee) –  Ontario21 February 2018
The products and services Swish has to offer are second to none however the disagreement and bickering between senior management is so obvious that it distracts employees from actually being productive.
The direction changes from week to week, like to flavor of the month.

Many good employees have left out of frustration and the ones left are nervous for their jobs as there is so much favoritism.

Proceed with caution if you are considering working here.
Pros
Good Products; Good Benefits
Cons
Too many Politics; Too many changes in direction
Was this review helpful?Yes 11NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Market Leaders
Service Manager (Former Employee) –  Canada19 January 2018
Industry leading company.
Largest independent service provider in the country.
Lots of knowledgeable people.
Rapidly growing.
Good work/life balance.
Good salary and benefits.
Pros
Knowledge and expertise
Was this review helpful?YesNo 7Report
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Worst Experience in my 20+ years as a salesman.
Account Manager (Former Employee) –  Calgary, AB16 January 2018
If I could give 0 stars I would have. Management is completely clueless as what the average sales cycle is. Expectations are so out of reach that they only set you up for failure. Once hired, the on boarding process is painful and out dated. I would rather take a bath with a toaster then recommend anyone to apply for a role with Swish.
Pros
The branch manager and support staff were great
Cons
Out of reach expectations. 1971 thinking. General Manager is 100% clueless of the market.
Was this review helpful?Yes 19NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Was a good place to work.
Warehouse Associate (Current Employee) –  Canada12 January 2018
Was a good place to work until management changed and made everything go downhill. No raises for non manager positions. You get paid under the average. You are just a easily gotten rid of number to this company. No wonder why the turnover rate is so high. I agree with what was said in another review, people don’t quit jobs. They quit managers.
Pros
Full time hours.
Cons
Management
Was this review helpful?Yes 15NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Poor work environment
Technician (Former Employee) –  Oakville, ON10 January 2018
Worked here six years worst working environment ever treated with no respect expected to work 150 percent for little pay and poor management I would not recommend this company to work for is not a healthy work environment high stress little money
Pros
None
Cons
Management
Was this review helpful?Yes 8NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Used to be a good company
Service (Current Employee) –  Whitby, ON5 January 2018
Family owned but has changed a lot since the brothers have stepped away.

Work life balance is good. Pretty much 8-5 M-F job with occasional overtime. Stress is low to medium.

Lots of turnover. Losing too many quality people and long term employees. People don't quit jobs. People quit managers.

Benefits good. Salary not as good. Uneven salaries based on friends rather than technical ability or years of employment. Their highest paid technicians should be their best technicians. Not by long shot.

Their is a toxic work environment created by senior management failing to address obvious double standards.
If you are not in their little clique club then you will face great difficulty. Expect to get blindsided, blamed, and publicly humiliated for things that are not your doing or responsibility. HR will not stand up and repair this issue so do not expect any support.

This is causing low morale, poor work environment and high turnover.
Pros
Good benefits
Cons
Senior management
Was this review helpful?Yes 17NoReport
1.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
If you want to advance this is NOT the place for you
Service Technician (Current Employee) –  Whitby, ON7 December 2017
I worked here for over 10 years and had $1 raise the whole time. There is no room for advancement unless you are friends with the managers or have a certain name. They do not pay women the same rate as they pay men for the same job.
They will find a way to blame you for any issues that come up.
The most famous line is that’s not my job.
Pros
You get a vehicle, gas card and cell phone, discount in cleaning supplies
Cons
No trust between staff and management, Can only use vehicle gas card and phone for work unless you are one of the chosen few
Was this review helpful?Yes 18NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
No room for advancement
Sales Manager - Inside Sales (Former Employee) –  Whitby, ON5 September 2017
Not a great place to work. Expectations are unclear and change on a whim. Targets are not set until further into the fiscal year. They did have fantastic BBQs on Friday's during the summer.
Was this review helpful?Yes 15NoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Overall Okay
Marketing Coordinator (Former Employee) –  Peterborough, ON19 June 2017
Good atmosphere
Good rate of pay
Managerial pyramid not great
Doesn't commit to workers- placing you in "temporary employment" and no benefits.
Culture is really good.
Was this review helpful?Yes 3No 3Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Swish Maintenance. Our community is ready to answer.

Ask a Question

Overall rating

2.8
Based on 34 reviews
52
413
34
26
19

Ratings by category

3.2Work/Life Balance
2.8Salary/Benefits
2.5Job Security/Advancement
2.6Management
2.6Culture