Wardrobe Specialist (Current Employee) – Kelowna, BC – 12 October 2017
Open and closing procedures, interacting with customers. helping customers makes choices that are suitable for them. Doing inter-store transfers, paperwork, inventory control .Dealing with cash and bank deposits.
long hours bad pay bad ccmuniccation lack of leadership
Manger (Former Employee) – Victoria Land District, BC – 29 June 2018
customer were the best part of this job and ladies in head office (payroll front desk inventory) working alone while having to climb ladders to change display re build walls for new merchandise, plus helping customers making sales
Store Manager (Former Employee) – Victoria, BC – 5 May 2018
Horrible pay without raises even when exceeding sales goals. No breaks. Expected to full shifts(8-9 hours) without any cover shifts on some days. No employee reviews, only ever receive negative feedback. Quality of product is Not worth the price and very tough to sell because of this. Support companies with unethical practices.
Wardrobe Assistant (Former Employee) – Alberta – 15 April 2018
There is nothing good about Suzanne's. The clothes are of very poor quality even when they are brand new, often arriving with holes or stains. The manager hates you if you sell more than her, pay is minimum wage, 3 hr shifts in the middle of the day, you often work alone without breaks, the Area Sales Leader acts like your friend and then uses what you shared against you, head office makes more spelling mistakes than a 1st grader, instructions are hard to understand, and every single process is manual. Closing takes at least 30 minutes but you are only given 15. This place is AWFUL, find somewhere else to apply to as you will wish you never joined Suzanne's.
Absolutely everything: no breaks, doing jobs that should fall on the manager, sales quotas, no raises, no support from ASL or head office
Wardrobe specialist, assistant manager (Current Employee) – Okanagan valley – 1 October 2017
I have worked at Suzanne's for years. Wages and hours are within normal ranges for this type of job. Goals are achievable as I usually surpass mine. Yes you do work alone but many of us have no problems with that. The support from head office and the hard working women there is awesome and they always are willing to help. Recognition is always there from your manager and your district manager. Clothes are absolutely beautiful!
Rewarding connections with customers, beautiful clothes, flexible schedule
Great store employees.... very bad head office management!
Wardrobe specialist (Former Employee) – St. Albert, AB – 6 June 2017
I worked here for a year. It's fun but the head office is awful. They control absolutely everything. The hours are ridiculous. 3 hour shifts are normal. There is no room for advancement. You have to wait for someone to retire to move up. The only full time hours are for the manager. Everyone else is part- time. It doesn't matter if you do a great job, you will not get rewarded for it. Want a raise... not a chance. Minimum wage is what you'll get. Bonus are hard to achieve. Staff meeting are a joke. It's great to get a 50% discount.
Challenging due to manager's lack of professionalism; otherwise great products and customers to work with.
Wardrobe Specialist / Assistant Manager (Former Employee) – Calgary, Ab – 26 April 2016
Manager at the time was extremely unprofessional. Frequently given misinformation in regards to promotional opportunities. Company used many manual processes which impacted customer service. Store had great products, but was not set up to give the customer a pleasant shopping experience.
Ability to eat supper while working alone at night.