Suzanne's Employee Reviews

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long hours bad pay bad ccmuniccation lack of leadership
Manger (Former Employee) –  Victoria Land District, BC29 June 2018
customer were the best part of this job and ladies in head office (payroll front desk inventory)
working alone while having to climb ladders to change display re build walls for new merchandise, plus helping customers making sales
Pros
canadain company
Cons
poor wages no breaks no work life balance bulling
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Save yourself!
Store Manager (Former Employee) –  Victoria, BC5 May 2018
Horrible pay without raises even when exceeding sales goals. No breaks. Expected to full shifts(8-9 hours) without any cover shifts on some days. No employee reviews, only ever receive negative feedback. Quality of product is Not worth the price and very tough to sell because of this. Support companies with unethical practices.
Pros
None.
Cons
Everything.
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Awful, do not work here
Wardrobe Assistant (Former Employee) –  Alberta15 April 2018
There is nothing good about Suzanne's. The clothes are of very poor quality even when they are brand new, often arriving with holes or stains. The manager hates you if you sell more than her, pay is minimum wage, 3 hr shifts in the middle of the day, you often work alone without breaks, the Area Sales Leader acts like your friend and then uses what you shared against you, head office makes more spelling mistakes than a 1st grader, instructions are hard to understand, and every single process is manual. Closing takes at least 30 minutes but you are only given 15. This place is AWFUL, find somewhere else to apply to as you will wish you never joined Suzanne's.
Pros
50% discount
Cons
Absolutely everything: no breaks, doing jobs that should fall on the manager, sales quotas, no raises, no support from ASL or head office
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New management, professional fun place to work
Employee (Current Employee) –  Calgary, AB16 January 2018
Love this company and there product. Great atmosphere. Professional employees and management. Great support staff. Customers of this store are very loyal and love the quality.
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Low pay and no raises
Sales Associate (Former Employee) –  Regina, SK24 October 2017
They expect you to climb ladders with no supervision
No pay raise
Minimal hours
Rude management
No cover shifts
Poor leadership
No lunch or bathroom break
Pros
Nice clothes, good discount.
Cons
No raises, one on shifts, no lunch breaks, bullied environment, unsafe work environment.
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Suzanne's great management
Wardrobe specialist, assistant manager (Current Employee) –  Okanagan valley1 October 2017
I have worked at Suzanne's for years. Wages and hours are within normal ranges for this type of job. Goals are achievable as I usually surpass mine. Yes you do work alone but many of us have no problems with that. The support from head office and the hard working women there is awesome and they always are willing to help. Recognition is always there from your manager and your district manager. Clothes are absolutely beautiful!
Pros
Rewarding connections with customers, beautiful clothes, flexible schedule
Cons
It is job
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Great store employees.... very bad head office management!
Wardrobe specialist (Former Employee) –  St. Albert, AB6 June 2017
I worked here for a year. It's fun but the head office is awful. They control absolutely everything. The hours are ridiculous. 3 hour shifts are normal. There is no room for advancement. You have to wait for someone to retire to move up. The only full time hours are for the manager. Everyone else is part- time. It doesn't matter if you do a great job, you will not get rewarded for it. Want a raise... not a chance. Minimum wage is what you'll get. Bonus are hard to achieve. Staff meeting are a joke. It's great to get a 50% discount.
Pros
50% discount
Cons
Pay, head office and hours
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Enjoy customer service and manager but with economy slow hours decreased.
Sales Consultant & Key Holder (Current Employee) –  Red Deer, AB27 July 2016
enjoyable, positive attitude, customer service, team player, enthusiastic, working with clients to satisfy their fashion needs and budget.
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Challenging due to manager's lack of professionalism; otherwise great products and customers to work with.
Wardrobe Specialist / Assistant Manager (Former Employee) –  Calgary, Ab26 April 2016
Manager at the time was extremely unprofessional.
Frequently given misinformation in regards to promotional opportunities.
Company used many manual processes which impacted customer service.
Store had great products, but was not set up to give the customer a pleasant shopping experience.
Pros
Ability to eat supper while working alone at night.
Cons
Lack of professionalism of manager
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Overall rating

2.5
Based on 11 reviews
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Ratings by category

2.6Work/Life Balance
2.2Salary/Benefits
2.2Job Security/Advancement
2.4Management
2.5Culture