Happiness score is 46 out of 100
3.6 out of 5 stars.
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Interviews at Sutherland

Here’s what others thought about the interview process at Sutherland.

Interview experience

Based on 307 interviews

Interview difficulty

Based on 300 interviews

Interview process length

Based on 279 interviews
About a day or two

Interview process at Sutherland

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.

Interview process length
About a day or two
About a week
About two weeks
About a month
More than one month
Most reported steps
Phone call/screening
On-site interview
Written test
Problem solving exercises
Background check
Least reported steps
They have no interview

What candidates say about the interview process at Sutherland

  • Very straightforward, questions on home phones,internet and satellite.
    Shared on 7 August 2018 - Salesperson - Windsor, ON
  • There really wasn't one they put you through a class for a month to teach you they systems and then let you on the floor to shadow
    Shared on 3 August 2018 - Teller/Customer Service Representative - Windsor, ON
  • Very clear round of interviews and as a candidate, I was given complete schedule details along with the interviewer information and it was taken at the scheduled time. HR coordination with the operati…
    Shared on 20 July 2018 - Sr. Consultant - Chennai, Tamil Nadu
Read more about the interview process at Sutherland

Interview questions at Sutherland

Commonly asked questions, as reported by candidates

  • 1. To describe my self2. What can i contribute to the company
    Shared on 13 August 2018 - Customer Service Representative/ Consultant - Mandeville, Jamaica
  • Some personal questions.
    Shared on 21 October 2017 - Technical Consultant - Ernakulam
  • 1. Tell me about yourself.2. Why sutherland?3. What do you know about customer service?4. What is your edge among the applicants?5. What is your short and long term goal?6. How can you see yourse…
    Shared on 7 September 2017 - Customer Service Representative - Clark Pampanga

Interview tips at Sutherland

Dress code for the interview
  • Business casual (e.g. dress slacks)39%
  • Formal (business suit)23%
  • They didn’t have a dress code22%
  • Casual (t-shirt and jeans)16%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Sutherland

  • Be ready to feel drained and used.
    Shared on 12 December 2021 - Anonymous - Remote
  • Dress professional, prove your reliability and have high school level math and communicate skills
    Shared on 15 August 2021 - IT Consultant - Windsor, ON
  • Do not fall for their sweet talk during the Interview, the Interview is straightforward.
    Shared on 22 July 2021 - Technical Support Representative - Winnipeg, MB

The first interview at Sutherland

How candidates got an interview
  • Through Indeed35%
  • Recruiter contacted me17%
  • Other online job site15%
  • Walk-In11%
  • Employee referral10%

How candidates received their first interview at Sutherland

  • Indeed after an application on the websitre
    Shared on 7 March 2022 - Associate technology - Windsor, ON
  • Walk in onlly
    Shared on 30 May 2021 - Customer Care Representative - Manilla, ON
  • I applied on line and then had a phone interview to see if I was a good candidate for the job.
    Shared on 25 April 2019 - Technical Support - Sault Ste. Marie, ON
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