Interviews at Sutherland
Here’s what others thought about the interview process at Sutherland.
Interview experience
Based on 307 interviews
Average
Interview difficulty
Based on 300 interviews
Medium
Interview process length
Based on 279 interviews
About a day or two
Interview process at Sutherland
Overall experience
On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.
On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 4.
Interview process length
About a day or two
44%
About a week
33%
About two weeks
14%
About a month
5%
More than one month
3%
Most reported steps
Phone call/screening
73%
On-site interview
54%
Written test
41%
Problem solving exercises
32%
Background check
31%
Least reported steps
Other
5%
Presentation
3%
They have no interview
1%
What candidates say about the interview process at Sutherland
- Very straightforward, questions on home phones,internet and satellite.Shared on 7 August 2018 - Salesperson - Windsor, ON
- There really wasn't one they put you through a class for a month to teach you they systems and then let you on the floor to shadowShared on 3 August 2018 - Teller/Customer Service Representative - Windsor, ON
- Very clear round of interviews and as a candidate, I was given complete schedule details along with the interviewer information and it was taken at the scheduled time. HR coordination with the operati…Shared on 20 July 2018 - Sr. Consultant - Chennai, Tamil Nadu
Interview questions at Sutherland
Commonly asked questions, as reported by candidates
- 1. To describe my self2. What can i contribute to the companyShared on 13 August 2018 - Customer Service Representative/ Consultant - Mandeville, Jamaica
- Some personal questions.Shared on 21 October 2017 - Technical Consultant - Ernakulam
- 1. Tell me about yourself.2. Why sutherland?3. What do you know about customer service?4. What is your edge among the applicants?5. What is your short and long term goal?6. How can you see yourse…Shared on 7 September 2017 - Customer Service Representative - Clark Pampanga
Interview tips at Sutherland
Dress code for the interview
- Business casual (e.g. dress slacks)39%
- Formal (business suit)23%
- They didn’t have a dress code22%
- Casual (t-shirt and jeans)16%
- Special outfit (e.g. protective gear)0%
What advice do candidates give for interviewing at Sutherland
- Be ready to feel drained and used.Shared on 12 December 2021 - Anonymous - Remote
- Dress professional, prove your reliability and have high school level math and communicate skillsShared on 15 August 2021 - IT Consultant - Windsor, ON
- Do not fall for their sweet talk during the Interview, the Interview is straightforward.Shared on 22 July 2021 - Technical Support Representative - Winnipeg, MB
The first interview at Sutherland
How candidates got an interview
- Through Indeed35%
- Recruiter contacted me17%
- Other online job site15%
- Walk-In11%
- Employee referral10%
How candidates received their first interview at Sutherland
- Indeed after an application on the websitreShared on 7 March 2022 - Associate technology - Windsor, ON
- Walk in onllyShared on 30 May 2021 - Customer Care Representative - Manilla, ON
- I applied on line and then had a phone interview to see if I was a good candidate for the job.Shared on 25 April 2019 - Technical Support - Sault Ste. Marie, ON
- Companies
- Sutherland
- Interviews