Its a good place to start
Sussex is a great place to start a career. The 12 hour shifts are great for learning the business. The job can be stressful, with the type of clientele who frequent the business. Once the basics are learned, and the culture sets in, employees quickly find that management and/or upper management is lacking.
Corporate office is a disorganized mess and the franchisee's have too much control over their own environments, leading to poor employee satisfaction and a high staff turnover rate, in certain locations.
Finally, for those who wish to excel in the field of insurance, Sussex has a business model that prevents any growth into real insurance. The branches do not offer homeowners or commercial lines as they prefer the call-centre model that Canadian Direct employs.
If you are happy just being an ICBC agent and working 3 days per week at 12 hour shifts-this is a good JOB for you. If you want an actual CAREER in insurance, Sussex is not the place for you to be employed in the long-term.