SureCall Contact Centers Employee Reviews for Customer Service Representative

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1.0
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Terrible place to work
Customer Service Representative (Current Employee) –  Calgary, AB25 August 2018
Make you work overtime and not pay you. Will not allow you to take a break. No raises as promised. Overworked and no support. The list goes on and on.
Pros
None
Cons
Terrible place
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Official response from SureCall Contact Centers
2 April 2019

Thank you for your feedback!

SureCall's most valuable asset is our team and we are sorry to hear that your experience within SureCall was anything else. We encourage your input to assist in understanding how we can improve for the future.

Please do not hesitate to send your feedback directly to info@surecallcc.com as your feedback is important to us!

3.0
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Very fun and cultural work environment
Customer Service Agent (Former Employee) –  calgary ,AB29 September 2015
Very diverse and outgoing co workers who made working fun and easy. As a team leader I enjoyed being able to help my coworkers with any problems or difficulties they had. The most enjoyable part of the job was being able to work with my friends everyday
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Overall rating

3.1
Based on 21 reviews
57
44
31
22
17

Ratings by category

3.1Work/Life Balance
3.1Salary/Benefits
3.1Job Security/Advancement
3.2Management
3.1Culture

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