Sunwing Travel Group Employee Reviews

Toxicity at the site. Seniority rather than skill honoured and a lot of silly office politis. Learn to be a bit more accommodating to your staff and listen to them.

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Good contract and amazing people.

Flight Attendant (Former Employee) - Toronto, ON - 19 September 2023

The contract for flight attendants is one of the best in Canada. The company cares for its employees and the people are wonderful to work with. It's like a family.

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Insights into Sunwing Travel Group

Based on 47 survey responses

What people like

Feeling of personal appreciation
Clear sense of purpose
Ability to learn new things

Areas for improvement

Fair pay for job

agent de bord

Agent de bord (Former Employee) - Québec City, QC - 29 August 2023

bel emploi, j'ai bien aimé. Dur de concillier la vie de famille parce que je travaillais sur appel. Les salaires sont ok. Ce qui est surtout agréable est les rabais sur les billets d'avion

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One of the worst airlines to work for.

Former sales agent (Former Employee) - Toronto, ON - 18 August 2023

They gave me a job so I’m glad for that. But the job as a sales agent was terrible. Management is extremely disrespectful, condescending. If you don’t have a good head on your shoulders they will eat you alive. They offer a great benefits package and have steady low paying hours. Please do yourself a favour and work else where. Their system is also outdated making the job even harder than it needs to be.

Pros

Good equipment, work remote, good benefits.

Cons

Rude staff, toxic culture, disorganized, not professional

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Poor work-life balance

AME (Current Employee) - Toronto - 11 August 2023

They will set your shift and training schedule without asking. No work-life balance. They call 5PM to 5AM afternoon shift.There isn't clock in and out. Overtime is good.

Pros

No clock in & out

Cons

Poor work-life balance

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One of the worst. The hire experienced people but micro manage them and treat them like puppets, no voice, not brain and not allowed to think!

Inflight Base Supervisor – YVR (Former Employee) - YVR - 10 August 2023

What is the best part of working at the company?Don't think of anything good at the company except benefit planWhat is the most stressful part about working at the company?Everything from dealing with management, lack of communication to not knowing what's going on, ever!What is the work environment and culture like at the company?Unhealthy and stressful! ChaoticWhat is a typical day like for you at the company?Boring, you cannot voice your option or make a suggestion.

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Productive

QA Analyst (Former Employee) - Brampton, ON - 27 July 2023

Management was very good . Productive and fun workplace .I learnt a lot from my manager and team members as I was working as QA analyst .Very nice workplace .

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Supportive Management

Sales Centre Agent (Current Employee) - Toronto, ON - 22 July 2023

If you take the effort to know the job, network, and show interest, you will be successful in this job. Management can definitely notice who puts in the effort vs who does not

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Fun workplace

Flight Attendant (Current Employee) - Vancouver, BC - 16 July 2023

Being a flight attendant at Sunwing is a dream come true. The people that i fly with are always friendly and talkative. Very easy place to make new friends

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Rude.

Sales Center Agent (Former Employee) - Etobicoke, ON - 19 June 2023

Toxic environment with horrible leadership. Fear based marketing and training. Low class atmosphere similar to prison. Resolution is not met. Unorganized. Smelly dirty office.

Pros

None

Cons

All

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Jobs at Sunwing Travel Group

See more jobs

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Mississauga, ON

5 days ago

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Bilingual French/English Groups Sales Agent

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Customer Service Coordinator

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Great co-workers

Flight Attendant (Former Employee) - Canada - 15 June 2023

Hardest parts of the job: Passengers can be really tough, also lots of delays. Long hours, not being paid for full hours worked.Best parts of the job: Working with dedicated and friendly crew members. Great camaraderie. Building resiliency in oneself.

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Coaching opportunities available.

SALES CENTRE AGENT (Former Employee) - Remote - 7 June 2023

What is the best part of working at the company?Remote work option, quality equipment providedWhat is the most stressful part about working at the company?Shifts, meagre base salary, micromanagers What is the work environment and culture like at the company?Poor culture, one can easily feel out of place. What is a typical day like for you at the company?Can be pretty busy when flights cancel / change, end times are very unpredictable depending on call volume.

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Great and friendly management

Procurement Specialist (Current Employee) - Etobicoke, ON - 27 May 2023

It's a great place to learn new skills while working in a fast paced environment getting a whole rounded supply chain experience. Definitely have a fun time working there.

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fun

Supervisor (Current Employee) - Toronto, ON - 23 May 2023

Definitely an interesting place to work , you never know what to expect because it’s the airport and obviously you meet all kinds of people. definitely builds your resilience lol

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Stressful

Baggage Department (Former Employee) - Toronto, ON - 11 May 2023

Its a stressful environment sometimes not because of the claims but due to micro management .. no one listens they just want you to do the job and be quiet..no fair management

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Loved being an FA at Sunwing.. just wished in Halifax it was 12 months a year.

Flight Attendant (Former Employee) - Halifax, NS - 8 May 2023

What is the best part of working at the company?My coworkers were amazing! Great company..great passengers!What is the most stressful part about working at the company?It was only seasonal employment in HalifaxWhat is the work environment and culture like at the company?I loved it…. Like I said great crews & great passengers!What is a typical day like for you at the company?Full flights happy passengers..long days but you get your hours in quickly so lots of days off too.

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Job security

Agent de réservation (Former Employee) - Montréal, QC - 2 April 2023

Not good to put it in the point as advancement security is great advancement is minimal need to be a friend of lead to be able to advance, must be a boyfriend girlfriend or brother sister, they made lead positions for their close relationship ones. Seen it happen can even give names 🤭

Pros

Job security, remote work

Cons

Salary, favouritism

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Fun workplace

Flight Attendant (Current Employee) - Montreal - 17 March 2023

Love the folks i work with, love the job. As with any customer service job, the customers can be difficult which might affect your day but overall your team makes it all worth it

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Bad management

Pilot (Former Employee) - Toronto, ON - 4 March 2023

Very bad management and all the good people left Sunwing.Don't work for this company they might go out of business and don't look after their employees

Pros

Working out of Toronto

Cons

Bad management

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Flexible and family oriented environment

Flight Attendant (Current Employee) - Ottawa, ON - 24 February 2023

It’s a lifestyle bot just a job. There’s pros and cons and it’s not for everyone but I enjoy it through all of its up’s & downs. The environment is friendly and welcoming

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terrible

Baggage Claim Coordinator (Former Employee) - Toronto, ON - 16 February 2023

lots of people have quit because of the stress and lack of help. management is terrible. you cannot relay on them because its you against them. negative environment.

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