Sunwing Travel Group Employee Reviews

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2.0
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Fun workplace, but no advancement
Resolution Agent, Customer Relations (Former Employee) –  Saint-Laurent, QC12 March 2019
If you like being like an ant and go to work everyday doing the same thing, this is the company to work for.
There is no advancement, all opportunities are in the Head Office in Toronto. Management is not really receptive to new ideas and improvement. They can terminate you any instant as it is in their contracts; they do not retain employees and do not care how many years you have worked there.
Also, salary is not competitive and not up to the work load/skills required.
Pros
Activities organized once or twice a month if you pay for the Social Club
Cons
Salary, no advancement, no opportunities, very repetitive
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5.0
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Fun small Airline where it feels like home
Flight Attendant (Former Employee) –  Montréal, QC19 February 2019
Working at Sunwing was like hanging out with friends. Small Airline and all the employees were respectful and friendly. Great Management and destinations.
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5.0
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vie dans les airs
Agent de bord (Current Employee) –  Québec Province20 December 2018
belle expérience de travail, voyages dans les caraïbes et des beaux avantages
Pros
passes pour voyager et stationnement gratuit
Cons
des longues heures de travail
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1.0
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Airline has taken a step backwards
Manager (Former Employee) –  Toronto, ON18 December 2018
Old Canada 3000 and Sky Service have taken over.
Very set in old ways of working and doing things ,has become friends only.
Owners don't pay any attention to the airline, guess they figure why should they when they already have your money from the hotels.

If you're serious about joining Sunwing use them as a training ground and move on as they will use you.
Pros
Getting on a flt for a reduced rate was nice
Cons
Sell your soul to the devil if you want to get ahead, no pension, limited benefits.
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5.0
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Je me suis toujours sentie à ma place et ça a été si agréable de travailler dans cette entreprise.
Agent de bord (Former Employee) –  Montréal, QC29 November 2018
J'ai connu des personnes exceptionnelles en travaillant chez Sunwing. J'ai appris que la meilleure chose dans la vie est d'apprendre à se surpasser et de ne pas avoir peur de l'inconnu.
Je me suis rendue compte que l'endroit idéal pour moi et le meilleur travail pour moi et où je me sens moi même c'est en travaillant comme agent de bord.
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4.0
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Qa
QA Analyst (Current Employee) –  Toronto, ON15 November 2018
working as QA analyst at telus for the TIQ and Koodo application which is front end application and exposed to customer. day to day interaction with business team
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5.0
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Exiciting Place to Work
Operations Coordinator (Former Employee) –  Toronto, ON23 October 2018
Sunwing Airlines is great place to work if you're a recent graduate from any of the aviation colleges. It gives you the exporsure to the real world situations and problems. Usually it gets really busy from November - April. In the summer most of the airplanes go over to europe for summer deployment. Management can be a hassel sometimes. Recently, there has been a lot of changes in the management structure.
Pros
Flight Benefits, Benefits, Rrsp
Cons
Long 12hr shifts 4on/4off
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3.0
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Airport is fun place to work at.
Passenger Service Agent (Current Employee) –  Toronto, ON29 September 2018
Airport is fun place to work at. However, sometimes customers can get too much. I work for Swissport that handles Sunwing airlines. Swissport has good management, however, they mess up the payment sometimes and their schedule is not great.
Pros
Good Management
Cons
Unreliable schedule
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2.0
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Poorly run company with little or no direction
Crew Scheduler (Former Employee) –  Etobicoke, ON17 September 2018
IT Department thinks it owns and runs the company; vetos any project it doesn't want to do even if CEO signs and approves it.

Pilots think they own the company, no training bond for pilots. Pilots hop to other companies once aircraft type training is complete.

Travel Group generates the most revenue for the company, other divisions (i.e. Airline primarily) drain the organization with massive pay hikes every 4-5 years. Management caves in to every demand pilots have.

Office departments can have as little as 3 people (1 manager, 2 workers). Managers expect you to sacrifice everything for the company while they go travel multiple times a year to every new opening, new aircraft, new resort that pops into the company portfolio.
Pros
Cheap travel during summer; good luck in hurricane season.
Cons
NO PENSION for office staff. RRSP matching linked to years of service, starts after 1 full year of service, 1-4% MAX. Managers and pilots get 4-6% RRSP contribution
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3.0
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Okay to start your career - dont stay longer than a year
Digital & Brand Marketing Specialist (Former Employee) –  Toronto, ON17 September 2018
Pays very less.....good work life balance and benefits begin after 6 months. Free air tickets is an awesome benefit. Otherwise is an okay company and fine.
Pros
Free air tickets after 6 months
Cons
Pay is below industry standards
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2.0
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Good stepping stone
Aircraft Maintenance Engineer (Former Employee) –  Toronto, ON12 September 2018
This Companies main business is hotels and tours in Mexico and the Caribbean. They only operate their own airline because its a cheaper way to get it's customers down south than chartering other companies to do it. They do not care about the airline and only see it (and it's employees) as an unavoidable expense to their bottom line of their real business.

Good place to step up from M1, commuter airlines or heavy to line and then move on to WJ or AC when you can. Very high turnover so its easy to get the NG endorsement and other training.

You can look forward to the 3 or 4 times a year that you get tagged on face book by your friends and family to the Angry passengers yelling in the news article for Sunwing stranding their passengers (Again) because the aircraft breaks and they have no spare airplanes and limited parts or bad weather and no one at the company cares to help them in anyway or show any little bit of remorse for the situation.
Pros
Stepping stone to AC or WJ
Cons
No retirement plan, terrible health plan and flight benifits
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4.0
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très bien en somme
Commis en ravitaillement (Former Employee) –  cote-de-liesse11 September 2018
Bonne job en somme ! juste pas très stable question travail(contractuel)
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2.0
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Get your feet wet, then move on.
Flight Attendant Trainee. (Former Employee) –  Toronto, ON25 August 2018
Great experience for 1st timers wanting to work in aviation. Long hours in the classroom with very few breaks. Instructors are very good with the few exceptions of the old guard who are out of touch and arrogant. Lack of actual onboard training is not practical for real life work. Take the Conpany for all they offer you, then move on. They hire every year any how.. Management does not care about you, only themselves. Very clique environment.
Pros
Work experience, home each night most of the time.
Cons
Poor pay, lousy schedules, rude senior employees
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4.0
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Great
Flight Attendant (Former Employee) –  Calgary, AB8 August 2018
Long hours but the benefits are worth it! Not recommended for family life as work takes you away for an entire day(6am-9pm) hard to find child care for that. Loved being able to travel around, wish I would have done this younger.
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2.0
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They have mice
Customer Service Representative (Former Employee) –  Saint-Laurent, QC16 July 2018
I worked here for a while. I was always sick. They had mice. The office is stuffy with no air circulation. The pay is not good and they reserve the right to remove your « incentive aka commission » whenever they want- and they do !
Pros
Travel
Cons
Constantly changing hours, low pay, disgusting office
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1.0
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Old And Bad Management
IT Specialist (Former Employee) –  Toronto, ON19 June 2018
Very High personnel rotation, it is like a revolving door. Old technology, no training. Old management, most of the time they still utilize micro management.
Pros
Some times free lunches
Cons
No work planning
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1.0
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Horrible company to work for
Groups (Former Employee) –  Toronto, ON19 June 2018
Management is UNFAIR and play favourites, Owners are GREEDY and only look out for themselves. Yes there are "discounts" for flights but not confirmed until sometimes hours before you want to leave.
Would never recommend anyone to ever travel with them let alone work for this company.
Pros
Nice co-workers on the same level
Cons
Management
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4.0
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Integrated and fun team work environment
Safety Coordinator (Former Employee) –  Toronto, ON5 June 2018
I worked in Sunwing's safety department. The organization is a very tight-knit family and approachability is strongly encouraged. The organization gives you great flexibility for working hours to adapt to your life. There are lots of great opportunities to grow within the organization, and I would highly recommend Sunwing for any aviation professional beginning their career in the field.
Pros
Great opportunities for growth, rapidly expanding organization
Cons
Low salary
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2.0
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Learned alot about myself
Flight Attendant (Former Employee) –  Ottawa, ON4 June 2018
Did not enjoy the experience. I was penalized and let go for getting sick. The position was for 7 months, was laid off after 5 months. Never saw my boss. Very little support and the training was primitive as we were in a hockey arena learning aviation.
Pros
Great people
Cons
You're a number, not a human
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3.0
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Ame
AME (Current Employee) –  Toronto, ON28 May 2018
Good Opportunities and but pays are low compared to other companies.
Maintenance Management needs to wake up,treat employ better and put in some effort in the company culture.
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Overall rating

3.5
Based on 117 reviews
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3.3Work/Life Balance
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