Sundance Balloons Employee Reviews

I loved working at Sundance Balloons. The management is great, and they treat you like a family. Work duties are not hard, but take some time to adjust to if you do not have past experience.

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Great place to work!

Pilot (Former full-time crew, still occasional crew for fun) (Current Employee) - Kitchener, ON - 13 July 2021

I have worked at Sundance Balloons on and off for 15 years, both as ground crew and as a pilot. I keep coming back because the people are great and so is the work. As crew, you have some heavy lifting at the start and end of your shift, and in between you get to help with the balloon and drive through the countryside. The reason I became a pilot is because back when I worked as crew a passenger didn't show up one day and I got to take a free flight. I loved it and stuck with it. The mornings are early and there are times where you have to work hard. It isn't for everyone, but I definitely recommend it.

Pros

Good team environment, unique job, may be able to fly, spend time in the countryside

Cons

Early mornings (although you can choose to just work the sunset flights)

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Sketchy

Receptionist/Administrative Assistant (Former Employee) - Belmont, ON - 16 August 2020

I worked at Sundance Balloons briefly and the place is like a revolving door. When I was hired, they were purposely cutting someone else's hours to make her quit. I also know that the owners left a bad reference for someone after they OFFERED to be her reference. In my case, I was let go after a couple months and told I wasn't the "right fit," then they offered to have me come back the following spring (clearly I wasn't that bad of a fit, then.) They would also lie to their clients and book them in for flights that they knew wouldn't go for whatever reason (pilot was away, balloon was being serviced, etc.) Pay was bare minimum. They called me into work any chance they had and didn't appreciate the effort. As well, they don't allow clients to rebook 48 hours after a cancelled flight so many times clients are calling you angry.

Pros

Had chinese food once

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Amazing owners

Customer Service Representative (Former Employee) - Belmont, ON - 11 April 2019

I loved working here. The owners treat you like family! I also learned a lot considering I haven’t had a job in a long time. Super easy to learn and a great way to communicate with others!

Pros

Awesome team

Cons

Seasonal

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Great, fun place to work.

Chase Crew Chief (Current Employee) - Kitchener, ON - 13 October 2016

Sundance balloons is always fun, meeting new people nad having a great time at work. it feels like hanging out with friends more than work. it is always interesting to see how the balloon industry grows every new season.

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Awesome place to work!

Lead Hand, Chase Crew (Former Employee) - Surrey, BC - 10 May 2016

Worked hard but it was a fun job. Helped set up the balloons for flight and then kept constant radio contact with the pilot. Assisted the pilot in landing and passenger unloading. Disassembled the balloon and then drove back to the air strip for post flight celebration.