Sun Life Financial Employee Reviews

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rewarding selling job proportional to times put in
FINANCIAL ADVISOR (Former Employee) –  Richmond, BC7 October 2018
-great incentives for hard work-seven days a week, evening and week-ends are required;
-many training opportunities for advancement as a professional;
-excellent employee benefits;
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Great
Telephony Analyst Co-op (Former Employee) –  Waterloo, ON2 October 2018
Overall great experience with the work environment and colleagues. Have a lot of team events and everyone is very friendly. work itself is every rewarding as well
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Good stable company to work for
Manager (Current Employee) –  Waterloo, ON23 September 2018
Culture is good generally, but it's a big company and so one department and manager can definitely lead to different impressions.

Excellent benefits and performance incentive programs.

Ability to change jobs is challenging.

Problem people managers are not dealt with fast enough.
Pros
Benefits
Cons
Little opportunity for advancement
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digital mail
digital mail (Former Employee) –  Montréal, QC23 September 2018
Worst company to work for , worst department to work for ! the managers are lacking intelligence! they give the better workers more work while not being able to manage their lazy workers who come in late or who dont hit their quota's! They expect you to do overtime which is fine but they do not value you as an employee. They have favoritism so when it comes down to raises & bonus they favor who they like rather then who works the hardest! I have worked for this company for over two years and let me tell you everybody is miserable at their job! Mail services and Digital Mail are the same department. cocky management and no attention to detail and cant keep the department in order!! good luck
Pros
none
Cons
everything above
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A great place to advance your career
Business Analyst/Project Lead (Current Employee) –  Toronto, ON21 September 2018
Employee culture is great.
Benefits are good.
It is fairly easy to advance internally, and the company offers an assistant program for career development.
Pros
Nice office, friendly coworkers, flexible work from home schedule
Cons
compensation is lower than industry standards
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Financial Advisor
Financial Advisor (Current Employee) –  Scarborough, ON21 September 2018
Definitely the most professional and rewarding career I've ever had. The company is very stable. The Sun Life Financial Advisor career allows me to run my own Financial Planning practice with very minimal to no start up cost due to signing bonus given upon appointment. I run my own financial advisory practice but it's amazing how the support system is structured in this model. There are different channels of support that I receive from a variety of experts from head office. The income is certainly more attractive and more than average compared to the banks or brokerage firms or MGAs. The monthly residual income and the CORe components are primarily the reason why I chose to associate myself with Sun Life Financial.
Pros
Run own business, more than average income, achieve work/life balance, awesome management team, great culture, very professional, top-quality advice for clients, monthly residual (level) income and CORe
Cons
Long hours, clients sometimes would cancel appointments last minute
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busy workplace
Bilingual Disability Analyst (Current Employee) –  Waterloo, ON19 September 2018
- claims reviews from start to finish

- multitasking required

- frequent interruptions to work flow to handle customer service inquiries

- production environment with strict guidelines
Pros
flexible schedule
Cons
little work support from management
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A typical large financial services firm
Jr. Digital Strategy Analyst (Former Employee) –  Toronto, ON17 September 2018
Sun Life Financial is the number one insurance firm in Canada, and it shows. The size and scope of the business makes it difficult to meet or even engage with management and executives.
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Lot of pressure
Client Service Representative (Former Employee) –  Ontario14 September 2018
Big company but the call center is micromanaged , every moment is monitored, Lot of pressure to get sales!, you will be asked to stay for overtime most of the days and will not be in good books if you don't do it, The pay may seem good but you will be stuck with 2 years commitment. high turn over , always hiring!
Pros
Reasonable pay
Cons
Lot of pressure for sales
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Worst company ever!!! Scammers!
Advisor (Former Employee) –  Toronto, ON10 September 2018
Don't work for Sun Life Financial. They are a bunch of scammers. They charged you even for the air that you breath. They use the excuse of levels for not to pay you! I just quit after a year. They even charge you if a client cancels. They charge you for 10 years if you remain in the company, they charge you for office space, coffee, photocopies, Fax, your training. The government should look after these scammers! Even their president just Quitted!
Cons
Long hours, no pay, no benefits
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it was okay
Customer Care Representative (Former Employee) –  Waterloo, ON4 September 2018
they're an okay employer. management is to uptight. great benefits. I don't have much more to say in a positive manner. job culture is depressing and i see why so many go on leave
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Bel environement de travail
Représentante du Service à la Clientèle (Former Employee) –  Montréal, QC31 August 2018
J'ai passé de beaux moments au sein de cette compagnie. Malheureusement la conciliation travail/famille était difficile à l'époque.
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Good Learning Experience
Facilities Coordinator Co-op (Former Employee) –  Montréal, QC30 August 2018
Sun Life Financial is a well-respected multinational company most commonly known for its life insurance, group benefits, and investment services.

My day began by checking my numerous emails, followed by daily meetings with management. My responsibility as Facilities Coordinator was to manage the "ticket" system. This system gathers all employee service requests across 4 Sun Life Financial locations in Quebec and Ontario. Then, I dispatched the work to the appropriate party, such as technicians, movers, and concierges.

The workplace culture is very open minded. There is opportunity to grow and management is very friendly. The hardest part of the job was detail management as little mistakes can be costly in the long run.

I learned to be more efficient and time conscious at Sun Life Financial. I recommend this job as Facilities Coordinator to anyone looking for a great experience!
Pros
Free lunches, learning experience, fun environment
Cons
Email follow-ups, micromanagement, stressful
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Sun Microsystems is a leader in technology. Offers opportunities for career advancement.
Business Systems Analyst - Oracle Financials (Former Employee) –  Toronto, ON28 August 2018
Professional setting and cutting edge technology. Peers were helpful and friendly. Good work collaboration in an environment of shared ideas and knowledge.
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Good benefits, high stress
Customer Care Representative (Former Employee) –  Montréal, QC22 August 2018
Excellent benefits, and really thorough training. The salary was great. But the stress level and the intense focus on achieving stats is too much. Very demanding. Not for everyone.
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Workplace
Administrateur du service client (Current Employee) –  Montréal, QC17 August 2018
It is a fast pace environment, that demand a great deal of attention, and stress results and overall performance. You, have to bring a 100% effort everyday to get the job done.
Pros
You learn a lot
Cons
long hours and difficulties getting time off
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Good environment
QA Analyst (Current Employee) –  Waterloo, ON14 August 2018
Very co-operative staff and great learning experience. I learned a lot here and enhanced my skills in quality assurance. The management is supportive and the work culture is great.
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Good culture less politics for mid-management level, good team
Senior Database Administrator (Current Employee) –  Toronto, ON13 August 2018
good health coverage benefits
good environment
less WLB (work life balance) due to number of staff is lesser
Work from home allowed
Environment to developer multiple skills
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Representative
Representative Client Services (Former Employee) –  Montréal, QC31 July 2018
I enjoyed working for Sun Life it was a great and amazing experience. Multi tasking, Prioritizing your work, and meeting deadline was your daily work. However Sun Life is flexible toward family.
The hardest part would trying to over come your back log, and meeting tight deadlines.
Pros
Flexiblity
Cons
Management
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Fun and enjoyable
Financial Services Consultant (Former Employee) –  Toronto, ON24 July 2018
My time at Sun Life was great as it was a fun place to work where everyone got along and was treated like family. There were daily and quarterly quotas to meet but as long as you did what was expected, those number were not hard to meet. The hardest part of the job was dealing with irate or miserable people on the phone as the job was very heavily based on making outbound calls.
Pros
Bonuses and trips if you hit your numbers
Cons
call center based atmoaphere
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Overall rating

3.9
Based on 919 reviews
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3.9Work/Life Balance
3.8Salary/Benefits
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3.6Management
3.8Culture