Sun Life
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61 questions about working at Sun Life
Initial interview with the HR rep over the phone, then you get an in person interview with the Managers. When you reached their office for the in person interview, you are required to do the math test (basic analytical math/problem solving). The interview with the managers last for about 45 mins to an hour. Questions are more about your Customer service/call center experience, how do you handle passionate/irate customers, and what are your strengths. After the in person interview, you will get an email in 3-5 days letting you know if you passed or not (if passed, then job offer will be attached). After the interview,then job offer, and then background /criminal /RCMP check which includes finger printing that you have to pay for (get reimbursed later). Good luck!
Answered 14 August 2017
Every year you do have a small raise but no personal development opportunity nor promotion to expect.
Answered 11 October 2018
If you like to work mornings yes. No weekends and early work hours. Insurance is chill like that
Answered 11 December 2018
7:00 - 3:00Flexible
Answered 4 March 2017
Fast paced, You are required to work fast and smart
Answered 6 November 2018
Ask about the recognition and compensation.
Answered 27 September 2018
Fast paced challenging work environment, flexible work environment with work from home privileges.
Answered 30 May 2018
My contract ended and was not extended
Answered 17 April 2018
Sometimes stressful but co-workers are nice.
Answered 23 January 2018
For the Client Care Specialist position:Initial interview with the HR rep over the phone, then you get an in person interview with the Managers. When you reached their office for the in person interview, you are required to do the math test (basic analytical math/problem solving). The interview with the managers last for about 45 mins to an hour. Questions are more about your Customer service/call center experience, how do you handle passionate/irate customers, and what are your strengths. After the in person interview, you will get an email in 3-5 days letting you know if you passed or not (if passed, then job offer will be attached).After the interview,then job offer, and then background /criminal /RCMP check which includes finger printing that you have to pay for (get reimbursed later). Once background check is done, you get an email about your first day/start date. Instructions on what to do, who to meet, etc.Process took about 2 weeks, but I can imagine it being longer if the start date wasnt too close to my first interview.Good luck!
Answered 23 January 2018
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