Studiosity Careers and Employment
- CEOMichael Larsen
- Company size501 to 1,000
- Revenue$5m to $30m (CAD)
- IndustryInformation Technology
Writing Feedback Specialist in Home based
on 13 May 2021
Great system w/ lots of resources, but terrible payWhat I like about this company is that you can work from home, and you can work pretty much whenever you want as well. The online system is also pretty easy to navigate and makes some tasks easier (such as the Comment Helpers when annotating student work). They also have plenty of helpful resources which is great, such as the Learning Hub and the online chats.My biggest gripe with this company, however, is that the pay is insanely low for what you're expected to do. Yes, Studiosity is mostly transparent about their method of pay, but I still find it upsetting that pay isn't by the hour (it's by billable minutes and depends on the length of the student work) and that most of the time, it's for much less than minimum wage. I feel like their time expectations for how long it should take you to not only thoroughly read a submission, but also provide meaningful feedback, to be unfairly high. While I do finish submissions within the max timeframe, I'm finding it almost impossible to do them within their minimum predicted timeframe.I just think that if they expect you to have a degree and be well-versed in subjects such as writing, then the pay should match those qualifications. I'd love to not have to rely on another job to make a living wage. Overall, this is a good job to have if you have spare time, but I wouldn't recommend it as your main.
Writing feedback specialists in Canada
on 7 July 2021
A hit and miss companyFirst of all, most of Studiosity's strong points can be attributed to its very intuitive and user friendly online platform. I give massive credit to the IT department and the programmers who maintained and developed this because it really is a great platform to use that makes life so much easier for tutors. The work culture is also very supportive in terms of employee rapport. They have chatrooms for you to mingle with other tutors and discuss the work or just about anything. The work is also flexible that you can have your own schedule.Aside from that, I do not have much else to compliment this company. Their HR and quality assurance departments are really hit and miss. HR do not reply to emails and it is extremely difficult to get them to reply to you about anything. Even when they do reply, it's always corporate platitudes and, often, unhelpful information.Training materials are also inconsistent and, at times, outdated, and contradictory. Their "training" consists of reading a bunch of PDFs and then spending a few weeks being attached to a "mentor". The issue is that, because their training materials and the assignment examples they gave contain contradictory guidelines, "mentors" often perpetuated these inconsistencies in their feedback by linking you back to these documents. Then, if you have more questions and concerns, they deduct your performance scores because you "did not improve" or "failed to follow guidelines". You can go the majority of your training following the outdated guidelines until realising that they did not provide you with any meaningful feedback to correct these contradictions. The " mentors" also wait until the last minute to tell you the specific guidelines that you have not been following, only to then flag you as "not meeting requirements" when the training had been very inconsistent and when they had not even given you enough time to clarify and implement these changes.Furthermore, the amount of work you are also expected to do is definitely not commensurate with the pay and the requirements they have. The platform makes things convenient, but that only means that they expect even more out of tutors when they do not pay tutors anywhere near the deserved amount. They charge by the estimated time it takes to finish a document. If a document takes an hour to complete and the pay is $16, you actually will, realistically, only get $8 or $10, sometimes even lower, due to the amount of expectations that they have for that length of document. If a document is very well written and you do not find any pressing issues, they still require you to fill that time by writing out paragraphs and paragraphs of platitudes. If you find that you are taking too long to finish your assignments and want to use certain shorthands like "Ex:" for "example:", they do not allow that. Even if those shorthands are universally understood by everyone and you have already made an effort to indicate what they mean to students, you still have to literally write out the entire phrase " for example you may revise as follows:". You always have to write in full sentences and paragraphs, which wastes time and only serves to "show students that you have read their submission". I am sure that most of the exemplars they gave as models during training were all submissions that exceeded the expected amount of time to complete them. You will realistically never reach a point where you will finish a document within the expected time.There is also another clear flaw with the model to charge by word count. That is, if a document is very short, but it is so poorly written that you need to provide an even higher degree of feedback than usual, you will not get paid for that extra time. I will be very clear on the fact that charging by word count is a very flawed model that does not account for this factor. It is very common to get a 15 minute submission only to have that time balloon to 30 minutes, just because you need to follow these arbitrary guidelines to fill time. A good way to rectify this issue is to pay you overtime for such documents but at half the rate or even three fourth. That way, you are not penalised for going overtime but are also encouraged to be effecient with your time. I'm sure they would never do this though, purely because the company only cares about its bottom line and not the tutors who provided their talents and dedication; hence, by proxy, they do not really care about the students because if tutors can't even make a living, how are they expected to provide comprehensive and constructive feedback. Students are also expected to use this service and pay because this company has attached itself to several universities, making it a monopoly on this aspect. It is a very exploitative model, both to students and tutors.If you are smart enough to be a tutor or a teacher, be your own independent contractor and charge at your own rate. Do not give this company your talents and time.
Writing feedback specialist in Remote
on 18 February 2021
OK for a side gigI enjoyed working for Studiosity for about a year and then the manager changed. Things weren't as good after that but I stuck around for a total of three years. Where previously there had been individual feedback and a mentor assigned to work with tutors, after the management change there was suddenly only generic feedback and the mentor vanished. When I asked if the mentor was still available, I got no reply. I took a break from the work but when I tried to reactivate my account this year, I was told my work quality wasn't good enough. This was a surprise as I have worked successfully as a tutor for many years, had received no negative feedback (just the opposite, in fact) and my student feedback was 5/5. The work is fine for a side gig but the company has a habit of understaffing and then expecting tutors to work well over more a full-time week during busy periods. When tutors complain about the workload, the company over hires and there's not enough work to go around.
Newspaper Carrier in Canada's Wonderland, ON
on 30 August 2020
OutrageousSeriously!?It's 2020. Have you seen the cost of rental housing?!The price of groceries? Utilities?This company expects well educated people to eagerly work for them for $15 an hour!!!???It's outrageous. Believe in yourself! Don't settle! If you're smart enough to teach or tutor then you're smart enough to get paid a decent wage!Best of luck job seekers. If worse come to worse start your own tutoring company but DON'T settle for $15 an hour!!!! Ever! It's utterly disrespectful!!!!Shame on this sham of a company.
Writing Feedback Specialist in Canada
on 26 August 2020
Poor compensation. I would not recommend this job.The company advertises $15/hour but you realistically will make a lot less. When I first started, I made $3.75 for an hour of work. While you may get faster over time, do not expect to make $15 an hour. You may average around $10 an hour. The company expects a lot from you, but does not compensate their contractors fairly at all, given the amount of work you are expected to put in. Very poor business practice, in my opinion. Also, the feedback comments you receive from "mentors" is subpar and sometimes, very unnecessary. Management also hounds you about "demand", but there are many times where there is no work at all, even during "busy periods". Expect no work at all during certain weeks. The only pros are that you can work at any time (when there is work) and the submissions from students can be interesting.
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