Work wellbeing score is 74 out of 100
3.4 out of 5 stars.
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Strive Living Society Employee Reviews for Support Worker

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Job Title
Support Worker18 reviews
Location
Canada18 reviews

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3.3Work-life balance

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Okay place to work. No concerns not really much to say. People where nice and I made great friends. The residents where nice and made the job worth it.
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Official response from Strive Living Society

26 September 2022
Thank you for leaving your comments. We hope to continue to highlight the importance of the residents and individuals we serve, and to partner with people who may want to contribute to the betterment of those who may need/want the support services we provide.

Was hired, went through training and then was not given any hours.

Horrible horrible horrible Management and HRThey hire you, put you through training and then give you no hours and will let you go.Don’t bother with this company. Under paid for what you do too.

Cons

Everything
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Official response from Strive Living Society

4 October 2023
Thank you for sharing your feedback. We are sorry to hear about your experience, but it's important to clarify a few points. We have robust workflows and systems in place so that all employees, once trained, are assigned hours based on the availability they provided during the hiring process. We provide orientation and shadow shifts to determine fit and comfortability for both the employee and the individuals served. Additionally, our compensation structure is competitive within our industry, and we regularly review and adjust wages to ensure fairness. Lastly, our HR and Management teams work diligently to support all team members, and we always encourage open communication to address any concerns. We take all feedback seriously and continually strive to improve our processes and work environment.

Don't even bother

The only thing good about Strive is the benefits package. The onboarding process takes forever and HR is disorganized. Strive seems like a good Idea and place to work but once you work for them the truth comes. Save yourself the time and effort in the long you will be better of.

Pros

benefits

Cons

list to long to describe
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Official response from Strive Living Society

4 October 2023
Thank you for taking the time to leave a review. We're pleased to hear that you appreciated our benefits package, but we regret to hear about your challenges with the onboarding process and perceptions about HR. Our onboarding phase is comprehensive and can take 2-4 weeks depending on the Record Checks that are mandated by our Funding Bodies and other criteria that ensures our workers are vetted to work with the vulnerable population that we support.We continually aim to streamline our procedures and value feedback that helps us improve. Our primary goal is to provide a supportive and efficient work environment for all our employees. We encourage each of our staff with concerns to reach out directly to HR or Management so that we can address specific issues and ensure everyone has a positive experience with Strive.

Neglectful of staff and client safety

Management neglectful of other staff, being on time, food safety, building safety concerning both clients and workers. Definitely a place to stay away from despite what may be positive reviews from other people (which is quite amazing, considering the high staff turnover of over 17 staff members in a three month period). This is definitely not a good company to work for who is only concerned about the bottom line and nothing else and management openly admits this

Pros

Staff meals. Good location. Very rewarding clients to work with.

Cons

Relief frequently late, Management non responsive and neglectful of responsibilities And safety of staff and residents.
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Official response from Strive Living Society

10 April 2023
Thank you for taking the time to provide us with your feedback regarding your experience working at our company. We are sorry to hear that it did not meet your expectations.Strive Living Society is committed to ensuring that our employees have a safe and supportive work environment, and we will take the necessary steps to refine our approach in order to support our personnel, including targeted trainings and orientations for both front line support workers and Management Training. Our management team works diligently to ensure that all personnel receive the attention and support they need to excel in their roles. We have regular team meetings, open-door policies, and performance evaluations to maintain transparent communication and address any concerns. We apologize if you felt neglected, and we encourage our employees to bring any issues to our attention so that we can address them promptly.Strive takes food and building safety very seriously and adhere to strict guidelines to ensure the well-being of our personnel and Persons Served. We have dietary plans and require all front-line workers to undergo Foodsafe training during their onboarding, and consultations with various Health and Safety advocates to maintain the highest safety standards. We have forms to collect information on any hazards that may be evident in the workplace in place if any personnel have observed any instances where these standards were not met, in order to investigate further to resolve any issues.We understand that punctuality is crucial for maintaining a smooth operation. We have stringent policies - 

Strive was a great place to work at

I loved working for Strive specially i was glad to be a part of this team on their initial stage of service at Kelowna. They have a great team to work with.
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Official response from Strive Living Society

4 October 2023
Thank you so much for your sentiments, we're thrilled to hear that you enjoyed your time working with Strive, especially during our initial stages in Kelowna. Our team values the dedication and contributions of employees like you, and we're grateful for the positive impact you had. We wish you all the best in your future endeavors!

Insights into Strive Living Society

Based on 25 survey responses
What people like
  • General feeling of work happiness
  • Supportive environment
  • Inclusive work environment

Overall good!

Not all managers are supportive, less organized. Good environment work place. Sometimes stressful and challenging. Good professional development. Benefits better.

Pros

Benefits, unionized

Cons

Less organized
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Official response from Strive Living Society

26 September 2022
Thank you for leaving your comments. We hope that we can improve your experience with Strive in the near future.

Great place to work and learn

During my time with Strive I worked in the Children's Program as well as in the Adult 1-1 program. Both programs were very organized, supportive, team oriented and most importantly client focused. Management was professional and approachable. If you want to learn and grow your skills I highly recommend this company.

Pros

great team, great management, supportive, client focused, family centred
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Official response from Strive Living Society

16 November 2021
We appreciate you sharing your positive experience here and recommending Strive as a place to work. We try our best to keep the people we serve as the focus of our work.

it was ok

everything was ok the only one thing i was not satisfied was the salary. work cultures was too good.i learnt a lot form there. i like their management.
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Official response from Strive Living Society

16 November 2021
Thank you for leaving us a review. We agree that salaries should be better for everyone working in this field. We’re pleased to hear that you enjoyed Strive’s culture and working with our management team. All the best

Great Work Environment

I am happy I got the opportunity to work in such a professional organisation. I had access to great and very helpful trainings and workshops. I consider my experience at Strive as one of the most important career milestone.
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Official response from Strive Living Society

16 November 2021
Thanks for this wonderful review. We’re happy to know you were able to benefit from our training opportunities and the experience helped you in your career. We’re grateful for the time you spent with us.

Management

Management spends a great deal of their time eating at the Casino during work hours. Your lucky if you call their office and they answer, maybe they have call display?They do not set a good example of taking employees seriously when an employee puts in a bullying/harassment complaint. They will drag out the process to suit their own schedule and leave the employee emotional upset. They need to update their skills on the interview process for situations like this.

Pros

Unionized

Cons

Preferential treatment to one person at the expense of another
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Official response from Strive Living Society

16 November 2021
Thank you for taking the time to write a review. It’s very unfortunate that your experience was so negative at Strive. We do not monitor where our office employees take their lunch breaks as that is not on company time and we respect their privacy and choices outside of work. The bullying and harassment process is governed by the Collective Agreement which our staff are obligated to follow. Your suggestion to update skills is an integral part of our plan for continuous improvement.

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Nice Place to Work

The clients are great of course. Some more complex than others. I worked on call on three group on the North Shore. I felt supported by all the managers.

Pros

Some really great managers

Cons

Crazy co- workers occasionally
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Official response from Strive Living Society

16 November 2021
Thank you for submitting your review. We’re glad your time at Strive was mostly positive and you felt supported by all the managers. We hope you will consider working for us again if you’re looking for work in the future.

Very fulfilling workplace

Taking the time to enhance someone's life who has different abilities in return gives the supporter new and positive appreciation of what's important. At times the emotional output can be draining but so much about this work fills the tank back up.
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Official response from Strive Living Society

16 November 2021
Thanks for your review. We agree that this work is very fulfilling and we appreciate people like you who are dedicated to this field.

It's not bad, could be better.

Typical day involves: Outings with clients Personal Care Daily Journal Writing Incident Reporting Maintaining the cleanliness of your worksite What I learned: MANDT training provided First Aid Training provided Management: I have a part time line and work with Adults in the Day Program and Group Homes and also pick up shifts in their Children and Youth Services Department so I can compare and contrast management. Adults - current manager, works hands on and trains new staff hands on but, I feel their 4 hour orientations are not enough. There was however another manager in the Richmond location who did a 4 hour orientation for me to work as a casual worker in a Specialized home in April 2016. After the 4 hour orientation, the manager actually worked with me for the full 8 hours of my first shift in this specialized home so I learned the clients personal care routine in the evening right away and also her typical routine during the pm over the weekends. I thought that this manager went above and beyond to help new or casual workers for his site. This is one of the reason why I kept picking up shifts in this location. Sadly, this manager resigned and was replaced by a newbie. Childrens: Managers do not train you hands on, they ask the senior staff to do their trainings without management oversight. This is ok I guess as long as you train with a good senior worker. However, we all know that not everyone is always good at their jobs even though they have been their for awhile which can lead to discrepancies in the training and no continuity of care. - 

Pros

Work Experience

Cons

Gossip, High turn over rate for Staff and Management.
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Official response from Strive Living Society

16 November 2021
Thank you for your very detailed review. We’re pleased you gained some valuable work experience during your time here. Unfortunately, this industry does suffer from quite a bit of turnover and Strive is not immune. We wish we had the resources to provide more training and higher wages to help mitigate the cons. We’re doing our best and really appreciate the work of all our support staff.

up to date for related trainings to staff

The company provides necessary trainings for the workers to be more competent in their chosen field. They are very flexible and accommodating to day-off/vacation leave's request.
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Official response from Strive Living Society

16 November 2021
We appreciate the positive review, thank you for the 5-star rating!

Poor management from the top down

I worked for this agency for over 3 years. It is very apparent that there is a lack of leadership from the Executive Director and upper management which then leads to unfit front line leaders. If you are not in the "inner circle" of the agency you do not have any room to advance and your ideas are not heard. For being advocates for inclusion this is not modeled within the company therefore that philosophy of care is not passed on to the individuals served. Many great coworkers at the agency however the management team and support is not strong. There are many other agencies out there doing a much better job of supporting their staff for the same pay and same work. I would suggest looking at those agencies before signing on with Strive.

Pros

Friendly coworkers

Cons

Burnout, not adequate training, poor leadership
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Official response from Strive Living Society

16 November 2021
Thank you for your review. Strive is always working to improve our team and in turn improve our services to those we support. We’re sorry you felt there was a lack of training and leadership as we would like to be able to address these issues before staff depart. We welcome the opportunity to change your mind if you are ever searching for work again in the future.

good pace

lots of experience. It is a fun place to work at. Really easy and you gain alot of experiece for futute enhancement. Would reccommend others to apply for this place
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Official response from Strive Living Society

16 November 2021
Thank you for the review and recommendation. We try to make the work fun for our employees and give lots of opportunity to learn. Glad you were able to gain lots of experience here.

Great experience into Residential Youth Work .

I am working in a specialized resource home for a high profile Child in care. -Working in 2:1 ratio with this particular youth. My daily duties entail doing a sharps count, Medication Administration, checking and initialing a log MAR book for this youth. Maintaining a very strict 30/30 Schedule with the youth to assist him in self regulating. -Using a visual schedule to facilitate and keep the youth regulated during his day.

Pros

Great Team and wealth of knowledge.

Cons

Management not fond of different ideas than their own.
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Official response from Strive Living Society

16 November 2021
Thanks for writing a review of your experience at Strive. Sorry to hear that management wasn’t open to ideas as we are always trying to learn and adapt along with the needs of our service recipients. We have some great teams and we’re happy to hear that you were working as part of one.

Terrible Company to work for

The workers are given very little support by management to provide the kind of care needed for the clients. Co-workers are great people, however many of them are suffering burnout without much attention paid to it by management and as a result, client care suffers. The most enjoyable part of the job is the relationships developed with clients and fellow staff. The hardest part of the job is being made to provide the highest quality care for clients without the facilities and resources necessary for this to happen.

Cons

Terrible management
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Official response from Strive Living Society

16 November 2021
Thanks for your review. It’s unfortunate we don’t have the opportunity to work on resolving the issues you’ve encountered while at Strive. We’re always working to make improvements and feedback such as this is valuable to us. All the best.

Support Worker at Strive Living Society

Estimated salary
$22.06 per hour

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Overall rating

Based on 48 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.1 out of 5 stars for Culture

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