Computer Support Technician (Former Employee) – Belleville, ON – 2 December 2017
The pay sucked. Management was payed well and the workers would do all the work. Management would receive gifts from the contractors which was to be given out to the workers who were doing good at their job but the supervisors would pick the good prizes like sweat shirts, DVD, Printers and take them and hand out the pens and key chains to the employees
Was put in charge when supervisors would leave work to attend their Christmas parties
Tech support agent (Former Employee) – Chilliwack, BC – 23 September 2017
I worked there 7 years, it was good for the first 2 years. They did not really give raises and if they did, they were anywhere from 2 pennies to maybe $1.. I learned many skills from the internet support to lap top support to printer support and computer support. The enjoyable part were the christmas parties
If you need money and can't cut it as a street walker
Business Representative (Former Employee) – London, ON – 11 August 2017
Stream, now convergys, is everything that is wrong with call centers. Awful hours, take commission away from their employees, and treat them like machines with no regard for their own personal lives outside of work.
you will never feel like a human being within those walls
Dell Tech Support Professional Level (Former Employee) – Belleville, ON – 4 August 2017
Stream is simply and 24/7/365 out sourcing call center. They do not care about anyone or anything besides the bottom dollar. There is no such thing as work life balance. And seniority is the only thing that dictates your schedule.
CUSTOMER SERVICE AGENT (Former Employee) – Glace Bay, NS – 1 April 2016
they treat everyone as robots and the pay is not nearly what it should be for that work environment. They act as if its not possible for people to get sick, you are required doctors notes for each absence, you only get 10 minutes of personal time a day in 8 hour shifts.
Customer Support Rep (Former Employee) – Belleville, ON – 14 January 2016
I found working at Stream very rewarding. Co-orkers were great, and the atmosphere was good. I found that the management floor support was not very helpful which made us less acknowledgable to customers on the phone.
Business Consultant (Former Employee) – London, ON – 30 November 2015
When I started here the job and money were good but the company just kept upping what was required of the employee with no monetary compensation. They ask a lot of all there employees including the floor management and do not provide the tools or staffing necessary to accomplish what they want.
Customer Service Rep (Former Employee) – Chilliwack, BC – 1 November 2015
costumer service answer calls to costumers with complaints about there products. and solving the costumers problems in a timely manner taking 100 calls a day and typing and logging the conversations with costumers.
Customer Service (Former Employee) – Glace Bay, NS – 15 January 2015
great place to work, great people, was sad to leave there, I recommend to work there. good benefits after 90 days, continuous training. flexible hours, will work with you to make sure its a scheduled that fits you. and room for advancement if you want to move up in company
CALL CENTRE AGENT (Former Employee) – Glace Bay, NS – 30 October 2014
answering calls , offering assistance to answer and questions i may have answers too, and if unable to troubleshoot or perform request of customer, directing to appropriate departments for assistance requested.