StoneRidge Insurance Brokers Employee Reviews for Account Manager

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3.1Job Security & Advancement
3.0Culture
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1.0
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Not a good place to work
Account Manager (Former Employee) –  Ancaster, ON4 June 2018
Negative, punitive, damaging environment. Yelling and profanity are common. Systems are dated and not up to industry standards. Some sales people not knowledgeable about insurance and customers are not always protected properly. Procedures lacking, no employee manual.
Pros
Lots of markets
Cons
Atmosphere unprofessional
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2.0
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Inconsistent, disorganized
Account Manager (Former Employee) –  Ancaster, ON28 January 2018
No consistency in procedures or application of policy from employee to employee. There is no employee manual or guide so you can't be sure if what you're told about vacation, sick days, etc, is the same for everyone. Management is unpredictable and more punitive than supportive. The employees try hard but the atmosphere causes some to be abusive to others. This could be a good place, but was happy to leave.
Pros
Staff works hard
Cons
Inconsistent procedures
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1.0
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Too much work and stress
Account Manager (Former Employee) –  Ancaster, ON31 October 2017
Not enough help to handle the workload ands computer system is slow. No real management and everyone left to do their own thing. Some sales people are rude and more than one employee left on stress leave.
Pros
Growing business
Cons
Not enough staff
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Think twice before accepting a position here
Account Manager (Former Employee) –  Ancaster, ON31 October 2017
Unprofessional atmosphere, workforce is disorganized and systems are slow and outdated. No obvious investment in improvements, staff comes and goes all the time. Agree with the other reviews mentioning excess of yelling and profanity, it adds to the unprofessionalism. Customers not well-served based on the above.
Pros
Staff
Cons
Unprofessional atmosphere
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1.0
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Go anywhere else
Commerial lines account manager (Former Employee) –  Ancaster, ON27 October 2017
If you enjoy being over worked, and having impossible work loads get a job at StoneRidge. The CSR splits are a joke. You can't talk to your clients on the phone unless you don't mind a bunch of profanity being yelled in the background. No professionalism. There is no team environment, just what is better for "me". There is no help, if you need help with something you are best to figure it out yourself because it won't come from anyone in the office. If you have any ideas on bringing any procedures to the office, don't, you will get shut down by management. The people are friendly and nice, great for friends but as a work environment its horrible.
Pros
The people
Cons
Profanity, workloads, non-management, no help, poor benefits..
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5.0
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Great Place to Work
Account Manager (Current Employee) –  Ancaster, ON3 September 2017
StoneRidge insurance is a great place to work, either in sales or a support role. Management fosters an entrepreneurial environment where hard work and dedication are rewarded. If you are a self driven, hard working and expect to see the best performers rewarded than this is the place to be. If you want to coast and ride on the coat tails of others you likely will not enjoy the office environment, and I expect that the negative comments on here reflect that type of attitude.
Pros
Entrepreneurial environment, compensation, not micro managed, encouraged to share ideas
Cons
none
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1.0
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No support, and vacume sales mentality
producer/account manager (Former Employee) –  Brantford, ON4 June 2015
even the best carpenter needs a hammer. Over worked under paid and no support from management.
No advertising not even an ad in the phone book.
Zero involvement in the community not even a donation to the food bank.
The staff is all great but over worked,
management thinks it makes for a good employee when you come in on your holidays because you are so over worked the stress forces you to come in, even though you are already there till 7:00 every day!
Pros
staff are great to work with
Cons
everything else, low pay, sell sell sell, who cares abut service
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Overall rating

3.4
Based on 23 reviews
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Ratings by category

3.3Work/Life Balance
3.6Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.0Culture

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