We are sorry to hear that your experience was not a positive one, but we do appreciate your feedback.
Industry expectations sometimes require us to work long hours, however we strictly adhere to hours of work and required reset time.
We hope that our professionals understand that sometimes decisions take longer to execute than initially anticipated.
Thank you for your positive feedback. Our culture at STEP is what sets us apart in the industry and we support all professionals to achieve their Exceptional Employee Experience (EEE). We are very proud that our core values of Safety, Trust, Execution and Possibilities allow us to have a sought-after culture in our industry.
Thank you for your feedback. We work hard to provide our professionals with the Exceptional Employee Experience (EEE) and we are disappointed to hear that you felt any different. We encourage our professionals and management teams to engage in ‘possibility thinking’ to come up with industry-leading ideas that will allow us to maintain as many professionals as possible. We also encourage our professionals to have intentional conversations with their fellow colleagues if they feel they are not getting the EEE.
We appreciate our professionals and the hard work and dedication that they bestow on our company. We can assure you that the travel rate reflects the new minimum wage rate set on October 1, 2018.
Thank you for your feedback. Although the oil & gas industry has a high rate of turn-over, we take pride in having long-term professionals who have grown with us over the years. These periods of low utilization are out of our control, however, our compensation commitment can help our professionals through these times. We also engage in ‘possibility thinking’ during these down-turns to come up with industry-leading ideas that will allow us to maintain as many professionals as possible.
Thank you for your positive comments. We take pride in our shops, yards and equipment and it is wonderful to hear that people are noticing. We proudly display our core values on our equipment in hopes that it is recognized within our communities and our industry.
Thank you for your positive review and honest feedback! STEP tries to be a leader in the industry. It’s great to hear you’re able to maintain a healthy work-life balance while on shift as well as advance your skills in relation to our innovative equipment. The oil and gas industry is cyclical, however, as a company we try our best to mitigate the volatility as best we can for our professionals.
That’s unfortunate your experience with STEP was less than great, however, we do appreciate the feedback. Our culture at STEP is what sets us apart in the industry and we encourage all professionals to strive for their own EEE (Exceptional Employee Experience) as well as their colleagues. We are continually working to stay ahead of the industry while maintaining our core values of Safety, Trust, Execution and Possibilities to maintain a family culture within the company. If you would like to discuss your concerns further please feel free to contact the Human Potential Team. We wish you the best in your future endeavors.