A typical work day at State Farm was very task oriented. You had a queue and were expected to try and clear it by the end of the day.
Management was not super involved in the day to day, as they had their own tasks and file reviewed to complete by end of day.
The workplace culture was fantastic when I was based in a satellite office, however, - more... it was not very positive in the corporate head office.
The hardest part of the job was the stories you heard about clients in automobile accidents, and trying to apply the laws in a way most beneficial for the injured.
Best part of the job was ... - less