STARTEK Employee Reviews for Customer Representative

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2.0
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50 / 50
Customer Sales Representative (Former Employee) –  Kingston, ON6 July 2013
this job had many benefits, lots of new interesting people to meet, and some great trainers. they didn't however have the greatest way of giving people hours and didnt take into consideration your situation. i was working until midnight or later even though i was only able to take the bus home.
Pros
good pay, good training
Cons
no consideration for your situation
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2.0
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Stress
Customer Representative (Former Employee) –  Kingston, ON6 September 2012
Found myself being hassled constantly, supervisors getting annoying with reps because they didn't want to take escalations.

I don't like work places where they expect everyone at the bottom to do everything and not work as a team.
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4.0
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Proactive
Proactive Retention Customer Representative (Current Employee) –  Cornwall, ON7 July 2012
Startek value their employees. When they see that we are working hard, we are recognized for it. i have only been at Startek since December 2011 and I have already been advanced to the new group of Proactive Retention, where we call the customer and offer them savings on their services.
Pros
friday fun days with freezies, nachos and popcorn
Cons
no overtime available for our group
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Overall rating

3.3
Based on 2,295 reviews
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Ratings by category

3.2Work/Life Balance
3.2Salary/Benefits
2.9Job Security/Advancement
3.0Management
3.2Culture

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