Starbucks Employee Reviews for Store Manager

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Store Manager (Former Employee) –  Vancouver, BC13 October 2018
I believe to this very day that everyone should have a chance to work at Starbucks and go through their training and understand the culture - read Howard's book will give you the best outlook on life and will create a world of respect and dignity for everyone everywhere - the skills and culture you learn here will live with you forever and change your life for the better.
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Love working for this company
Store Manager (Current Employee) –  Winnipeg, MB26 September 2018
Starbucks has many wonderful things to over and I would not change working for them for the last 10 years as they have treated me right in every way possible.
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Challenging, yet rewarding
Store Manager (Current Employee) –  Fort McMurray, AB18 September 2018
Individuals that have strong work ethic will flourish in this career field. The knowledge is endless and the life experience gained will stay with you for life.

Looking for a career that you can develop continuously, this is the place for you!
Pros
Mission & Values, Culture, Team
Cons
Fast Paced
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Great Company
Store Manager, Manager Coach Mentor (Current Employee) –  St. Albert, AB11 August 2018
Like working for this company. There is a lack of support for advancement beyond manager.Expectation to be perfect with the lack of up to date technology
Pros
Flexible work hours
Cons
Lack of development for advancement
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very fun working place. a great Third Place
Store Manager (Current Employee) –  Burlington, ON17 July 2018
Great company. Great training and support. Love the mission and values. Love the the team i created. Love the culture Starbucks created. love the customers
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Starbucks
Store Manager (Current Employee) –  Victoria, BC22 June 2018
work life balance was difficult. The communication was difficult. I enjoyed spending time with the partners, they made coming to work everyday worth it.
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A Great Company to Work for
STORE MANAGER (Current Employee) –  Milton, ON12 June 2018
Starbucks is a great company to work for, however depending on your manager, depends on the level of stress you will be under. I worked there for 8 years and there were great managers and ones that wanted everything from you without a thank you at all.
Pros
Benefits
Cons
Early Hours
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Overworked
Store Manager (Former Employee) –  Ottawa West, ON23 May 2018
Overworked, no support from management. Work life balance did not exist. I had to quit because my heath wasn’t able to handle it. My DM expected us to be “on” 24-7 (sorry but that’s unacceptable).
Pros
Markouts
Cons
Pay, hours
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Great Company for Benefits and Culture
Store Manager (Current Employee) –  Toronto, ON21 May 2018
Starbucks is a great company to work for if you want better culture and good benefits. The organization does put an emphasis on training and development which is very important. I'll miss it when I move on. However it can be very political - more than someone with a background in politics enjoys. You wouldn't think so but it's pretty sad.
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Great if you're not a store manager
Store Manager (Former Employee) –  Edmonton, AB18 May 2018
The company was great to work for if you weren't a store manager. As a store manager though, you became expected to work anytime even on days off or already having working a full shift that day if someone decided not to show up.

There was a great team environment but the culture of no work-life balance was common among management across the board.
Pros
Great team
Cons
long hours, no support from upper management
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Just okay
Store Manager (Former Employee) –  Calgary, AB14 May 2018
Holds reasonably true to the image but there is definitely still a reasonable amount of turnover and the typical problems of most service industry companies are still there such as employees not showing up for shifts causing staff shortages. Busy periods are incredibly busy and the focus on speed at the drive through is bordering on causing quality and service issues.
Pros
Staff discount/free beverages are very good. Bean stock option
Cons
Long shifts, military atmosphere
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Great place to work
Store Manager (Former Employee) –  Ottawa West, ON7 May 2018
Great place to work. Biggest downside is that they ask alot of you. And although work life balance is preached it's not respected. Be willing to dedicate all you time, and getting away from your phone will be a thing of the past.
Pros
The culture, partners, and customers
Cons
long hours, lots of last minute work loads
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Fun place to work
Store Manager (Former Employee) –  Calgary, AB1 May 2018
Starbucks was a great place to be a store manager. I was able to work closely with my staff and help my staff develop the necessary skills to excel in customer service. They have a great training program and as stated is a fun environment to be a part of.
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Fun, but lack of work life balance
Store Manager (Former Employee) –  Toronto, ON26 April 2018
Consistent high turnover in upper management leading to inconsistent direction.

Benefits are great, especially the yearly grant of stocks.

The company needs to work on how they treat Store Managers.
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Great Enviroment
Store Supervisor/Assistant Manager (Current Employee) –  Canada12 April 2018
Great environment to learn and grow. great atmosphere among emplyees, flexible hours great with great benefits . great leader ship team, in stores, district and corprate
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Amazing company!
Store Manager (Current Employee) –  Mississauga, ON8 April 2018
Love this conpany, and for more than just the AMAZING coffee! The people are incredible, advanced thinking open hearted souls, and the customers are even better!
Pros
Free weekly markout
Cons
Discontinued Keurig kcups
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Great culture, hours are exhausting
Store Manager (Current Employee) –  Toronto, ON5 April 2018
Great company culture, wonderful company, inspiring CEO. However the hours you are expected to work are insane. You will need to work 55 hours a week for the first year in order to make a dent in your KPI.s
Pros
Great company culture
Cons
Inhuman amount of hours
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fast paced and diverse
STORE MANAGER (Former Employee) –  Scarborough, ON5 April 2018
Starbucks was a great place to work. I loved the customers and the team I was able to create. It became very demanding and I didn't feel as appreciated by upper management as I feel I should of been.
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You will learn a lot meet some amazing people and have no life outside work
Store Manager (Former Employee) –  Abbotsford, BC24 March 2018
Your Experiences may be different in other districts and areas... you will learn lots of things about business, inventory, scheduling, employee relations and customer service. You are expected to do schedules (scheduling software is terrible and time consuming) attend very long meetings, do inventory, rollouts, conduct employee reviews, do interviews, review promotional guides, but you will not be given enough hours to get it done. This is not a 40 hour a week job. More realistic is 50-55 hours a week. I was expected to be on the floor 34-35 hours a week. New tasks were assigned all the time with no extra time allowed.
You are expected to run labour within very small margins (10-15 minutes a day) with no way of being sure you have achieved it until the day is over.
You are expected to give world class service but not given enough hours to do it well.
Pros
Benefits, the other managers, staff
Cons
Long hours, constant change badly communicated, ambiguity
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Great to work as a barista. Intense pressure in management.
Store Manager (Former Employee) –  Victoria, BC22 March 2018
Unrealistic expectations of what a human is capable of doing in assistant manager and up positions. Great fun as a shift supervisor and barista. Awesome job for students. Flexible hours, vacation pay, benefits and coffee.
Pros
Benefits
Cons
Stressful.
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