Store Manager (Former Employee) – Vancouver, BC – 13 October 2018
I believe to this very day that everyone should have a chance to work at Starbucks and go through their training and understand the culture - read Howard's book will give you the best outlook on life and will create a world of respect and dignity for everyone everywhere - the skills and culture you learn here will live with you forever and change your life for the better.
STORE MANAGER (Current Employee) – Milton, ON – 12 June 2018
Starbucks is a great company to work for, however depending on your manager, depends on the level of stress you will be under. I worked there for 8 years and there were great managers and ones that wanted everything from you without a thank you at all.
Store Manager (Current Employee) – Toronto, ON – 21 May 2018
Starbucks is a great company to work for if you want better culture and good benefits. The organization does put an emphasis on training and development which is very important. I'll miss it when I move on. However it can be very political - more than someone with a background in politics enjoys. You wouldn't think so but it's pretty sad.
Store Manager (Former Employee) – Edmonton, AB – 18 May 2018
The company was great to work for if you weren't a store manager. As a store manager though, you became expected to work anytime even on days off or already having working a full shift that day if someone decided not to show up.
There was a great team environment but the culture of no work-life balance was common among management across the board.
Store Manager (Former Employee) – Calgary, AB – 14 May 2018
Holds reasonably true to the image but there is definitely still a reasonable amount of turnover and the typical problems of most service industry companies are still there such as employees not showing up for shifts causing staff shortages. Busy periods are incredibly busy and the focus on speed at the drive through is bordering on causing quality and service issues.
Staff discount/free beverages are very good. Bean stock option
Store Manager (Former Employee) – Ottawa West, ON – 7 May 2018
Great place to work. Biggest downside is that they ask alot of you. And although work life balance is preached it's not respected. Be willing to dedicate all you time, and getting away from your phone will be a thing of the past.
Store Manager (Former Employee) – Calgary, AB – 1 May 2018
Starbucks was a great place to be a store manager. I was able to work closely with my staff and help my staff develop the necessary skills to excel in customer service. They have a great training program and as stated is a fun environment to be a part of.
Store Manager (Current Employee) – Toronto, ON – 5 April 2018
Great company culture, wonderful company, inspiring CEO. However the hours you are expected to work are insane. You will need to work 55 hours a week for the first year in order to make a dent in your KPI.s
You will learn a lot meet some amazing people and have no life outside work
Store Manager (Former Employee) – Abbotsford, BC – 24 March 2018
Your Experiences may be different in other districts and areas... you will learn lots of things about business, inventory, scheduling, employee relations and customer service. You are expected to do schedules (scheduling software is terrible and time consuming) attend very long meetings, do inventory, rollouts, conduct employee reviews, do interviews, review promotional guides, but you will not be given enough hours to get it done. This is not a 40 hour a week job. More realistic is 50-55 hours a week. I was expected to be on the floor 34-35 hours a week. New tasks were assigned all the time with no extra time allowed. You are expected to run labour within very small margins (10-15 minutes a day) with no way of being sure you have achieved it until the day is over. You are expected to give world class service but not given enough hours to do it well.
Benefits, the other managers, staff
Long hours, constant change badly communicated, ambiguity
Great to work as a barista. Intense pressure in management.
Store Manager (Former Employee) – Victoria, BC – 22 March 2018
Unrealistic expectations of what a human is capable of doing in assistant manager and up positions. Great fun as a shift supervisor and barista. Awesome job for students. Flexible hours, vacation pay, benefits and coffee.