Starbucks Employee Reviews for Store Manager

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5.0
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Loved It
Store Manager (Former Employee) –  Calgary Alberta Canada28 November 2018
Amazing health benefits, store perks, like free drinks and coffee every week. Store is busy usually and work is hard but fun, learning about coffee, doing tastings and lots of cleaning can be expected but the environment is great, scheduling is flexible and stores are well run.
Pros
benefits, flexibility, tuition reimbursement, investing in development
Cons
hard work, can be really early mornings.
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4.0
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fun to work room for development
Store Manager (Former Employee) –  Alberta20 November 2018
very high paced environment
working with people
able to develop interpersonal skills
learn to work with others
problem solving involved
works around routines
compnay promotions always changing
Pros
great benifits room for growth
Cons
poor pay
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2.0
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Situational Stress
Store Manager, Barista (Current Employee) –  Waterloo, ON12 November 2018
Depending on your role, this job can be a wonderful place, but as upper management, there is a poor work life balance, and you are in a high stress environment most of the time.
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5.0
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Great place to work
Store Supervisor (Former Employee) –  Mississauga, ON5 November 2018
Starbucks is a great place to work. They tend to hire a similar kind of person and everyone really gets along great. You get great benefits and discounts when working at Starbucks.
Pros
free drinks
Cons
questionable managers
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2.0
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Great if you are not a Store Manager
Store Manager/Store Manager Trainer (SMT) (Current Employee) –  Toronto, ON29 October 2018
The company is great if you are a barista. Benefits are awesome! However as a Store Manager, you are over worked. action plans on top on action plans on top of actions. Work life balance is non-existent. You go home feeling like nothing was accomplished. You are required to work on the floor 30-35 hours a week which doesn't give you much time to do anything. If you do accomplish something, it's always on your own time. You are putting in 60-65 hours.
Pros
Benefits, connecting with customers and peers.
Cons
Poor upper management, overworked SMs, no work life balance.
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5.0
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Great Place to Work
Store Manager (Former Employee) –  Ontario23 October 2018
Great place to work with competitive benefits for full-time and part-time employees. Great culture and people. Supportive teamwork environment and a fun place to work.
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5.0
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fun workplace
Store Supervisor (Former Employee) –  Whistler, BC13 October 2018
great team, good pay, very enjoyable, balanced work / social life,
would happily return to the company.

Would reccomend to anyone wanting to enter the hospitality industry
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5.0
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Workplace Environment
Store Manager (Former Employee) –  Vancouver, BC13 October 2018
I believe to this very day that everyone should have a chance to work at Starbucks and go through their training and understand the culture - read Howard's book will give you the best outlook on life and will create a world of respect and dignity for everyone everywhere - the skills and culture you learn here will live with you forever and change your life for the better.
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5.0
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Love working for this company
Store Manager (Current Employee) –  Winnipeg, MB26 September 2018
Starbucks has many wonderful things to over and I would not change working for them for the last 10 years as they have treated me right in every way possible.
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4.0
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Challenging, yet rewarding
Store Manager (Current Employee) –  Fort McMurray, AB18 September 2018
Individuals that have strong work ethic will flourish in this career field. The knowledge is endless and the life experience gained will stay with you for life.

Looking for a career that you can develop continuously, this is the place for you!
Pros
Mission & Values, Culture, Team
Cons
Fast Paced
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4.0
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Great Company
Store Manager, Manager Coach Mentor (Current Employee) –  St. Albert, AB11 August 2018
Like working for this company. There is a lack of support for advancement beyond manager.Expectation to be perfect with the lack of up to date technology
Pros
Flexible work hours
Cons
Lack of development for advancement
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4.0
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very fun working place. a great Third Place
Store Manager (Current Employee) –  Burlington, ON17 July 2018
Great company. Great training and support. Love the mission and values. Love the the team i created. Love the culture Starbucks created. love the customers
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4.0
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Starbucks
Store Manager (Current Employee) –  Victoria, BC22 June 2018
work life balance was difficult. The communication was difficult. I enjoyed spending time with the partners, they made coming to work everyday worth it.
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5.0
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A Great Company to Work for
STORE MANAGER (Current Employee) –  Milton, ON12 June 2018
Starbucks is a great company to work for, however depending on your manager, depends on the level of stress you will be under. I worked there for 8 years and there were great managers and ones that wanted everything from you without a thank you at all.
Pros
Benefits
Cons
Early Hours
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1.0
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Overworked
Store Manager (Former Employee) –  Ottawa West, ON23 May 2018
Overworked, no support from management. Work life balance did not exist. I had to quit because my heath wasn’t able to handle it. My DM expected us to be “on” 24-7 (sorry but that’s unacceptable).
Pros
Markouts
Cons
Pay, hours
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4.0
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Great Company for Benefits and Culture
Store Manager (Current Employee) –  Toronto, ON21 May 2018
Starbucks is a great company to work for if you want better culture and good benefits. The organization does put an emphasis on training and development which is very important. I'll miss it when I move on. However it can be very political - more than someone with a background in politics enjoys. You wouldn't think so but it's pretty sad.
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3.0
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Great if you're not a store manager
Store Manager (Former Employee) –  Edmonton, AB18 May 2018
The company was great to work for if you weren't a store manager. As a store manager though, you became expected to work anytime even on days off or already having working a full shift that day if someone decided not to show up.

There was a great team environment but the culture of no work-life balance was common among management across the board.
Pros
Great team
Cons
long hours, no support from upper management
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3.0
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Just okay
Store Manager (Former Employee) –  Calgary, AB14 May 2018
Holds reasonably true to the image but there is definitely still a reasonable amount of turnover and the typical problems of most service industry companies are still there such as employees not showing up for shifts causing staff shortages. Busy periods are incredibly busy and the focus on speed at the drive through is bordering on causing quality and service issues.
Pros
Staff discount/free beverages are very good. Bean stock option
Cons
Long shifts, military atmosphere
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3.0
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Great place to work
Store Manager (Former Employee) –  Ottawa West, ON7 May 2018
Great place to work. Biggest downside is that they ask alot of you. And although work life balance is preached it's not respected. Be willing to dedicate all you time, and getting away from your phone will be a thing of the past.
Pros
The culture, partners, and customers
Cons
long hours, lots of last minute work loads
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4.0
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Fun place to work
Store Manager (Former Employee) –  Calgary, AB1 May 2018
Starbucks was a great place to be a store manager. I was able to work closely with my staff and help my staff develop the necessary skills to excel in customer service. They have a great training program and as stated is a fun environment to be a part of.
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Overall rating

4.1
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